Greenstar Home Services

Laurie E.

Promises to show up on time, but doesn't call you when the technician has completely missed the window. I had to call them 3 times. Then the guys finally show up at 5:30pm to do a 3 hour job of replacing a coil, without all the right components on the truck. It seems the company grew too big and too fast and now can't manage its appointments or tech teams. Don't waste your time.

Andrew H.

Do not trust these guys. Get a second opinion. I'm so glad I did. Greenstar told me I needed $5000 worth of repairs. When I called another, more reputable company they showed me there was absolutely nothing wrong with my water heater or anything else with my plumbing. Total scam artists. Stay away!

Adele B.

Bobby was a terrific representative of the company. He came out and did a thorough overview of the problem and gave me a full description of what the charges would be so I could understand what was involved. He was very clean and neat and explained everything. I would definitely use him again. Jack, the manager of the office, was also very patient with me and described all the details of the job. I appreciate their thoughtfulness

Jeffrey M.

Bought a reverse osmosis water filtration system from Costco. Called 2 other plumbers before I called Greenstar. One plumber never called me back, the other said he did not work on reverse water filtration systems. I called Greenstar yesterday morning and they were able to fit me in the same day. My technician Bobby was prompt. He knew what he was doing, told me exactly the process, price and made sure I was happy...I was very happy as the system will be a surprise when my wife gets home form a biz trip as she has been hounding me for a reverse water system. Greenstar is great. Call them as they did a great job...!

David B.

Greenstar was prompt and helped w the AC at our rental property in Lake Forest. I would recommend them due to timeliness and efficiency. Our AC wasn't working and now it is so, as far as I know, they did a great job!

kevin w.

We've had our new hvac system for two weeks now and it's running great. Our service tech was very knowledgeable, polite and detail oriented. He explained all our options up front and was able to get a team to complete the system replacement the very next day. We'd definitely refer to our friends. Thank you ARS!

Sondra W.

Josh did a great job putting in my new water heater. He was on time and very professional. Would work with them again.

Joe Z.

Beware of the upsell and their pricing. We requested that they replace (2) 50 gallon waters heaters with the identical ones that we had installed in 2002 for $800. The first thing out of the saleman's mouth upon seeing our water softener was that we needed to replace it as it was the probable cause of the water heater failure. We asked him to simply quote us to replace both heaters. His price was $3000. We told him that we understood inflation but it seemed like a high price compared to the $800 we paid them 10 years ago. He rambled on about his industry's costs. In the meantime my wife contacted Coast P&H and they gave her a quote on the phone of $1800 to replace both heaters. We told Greenstar to forget it. Coast was there within the hour and replaced both heaters for $1800 or 40% less than Greenstar.

Michael W.

I always get the post cards for an AC tune up and I finally decided to call. I set an appointment for 9/18/12 at my home in Anaheim and signed up for a Home Service Plan that allows for 2 inspections per year on heat and AC. It also allows for 20% off all services.

They will try to upsell you, but they have to stay in business, so I get it. My tech's name was Eric. He was on time, friendly, and knowledgeable.

Cathy R.

Called ARS about our central air conditioner that stopped working. They were very prompt, came out the same day and was on time. They fixed the air conditioner. The technician was very knowledgeable about our air conditioner and explained things very well. We were impressed with the work they did and how quickly he got it fixed. He also explained about our central heating system which is tied in with our air conditioner. Overall experience was vey good. I would use them again when we need service.