Green Energy AC Heating & Plumbing Repair

Francyele F.

Irvin came as an emergency on call service for us. We had some questions and not only did he answer them, but he also took the time to fully explain how it all worked which gave us a peace of mind! He also explained it nicely in layman's terms! He met our expectations throughly and professionally. Truly appreciate his knowledge and service tonight; thanks again man 10/10 would request him again if it were possible!

Vincent S.

When you need HVAC work, the second worst thing is to find a company that does incompetent work. But the very WORST thing is to find a company that will try to rip you off, because you're not a HVAC professional and they think they can steal you blind and you won't know any better.

I don't want to get into too much details here, but I asked these guys to come look at a problem. I thought it might be a relatively small fix. They quoted me a price well over $4,000. That's not an amount I would pay without getting a second opinion. I got another company, and they ended up fixing my entire issue for $750. Wow. These guys were not just ripping me off, but they were really greedy. I would have paid if they said $1,000, or maybe even $1,500. But once they said 4 or 5 thousand, I got suspicious. I was right.

So, yeah. If you have too much money and want to get ripped off and overcharged, this is the company to call. BTW they try to push a ""annual membership"" where they charge you about $250 each year, so when they do come out to for service they ""only"" charge half the $150 minimum visit price. So, that means you are paying $250+$75= $325 for that one trip. Nice deal!

Yvonne B.

We used Green Energy Mechanical to change our house from oil heat to electric heat pumps. We already had forced air, but they replaced all of the ducts on the first floor and extended them to the third floor.

The owner Jonathan was the first person who came to our house. He and his colleague carefully took measurements and temperature readings throughout the house and then showed us their proposal. The whole consultation took a couple hours and was at no cost to us.

Green Energy was the fifth and final quote that we got from HVAC companies and it was the one we chose to go with. They seemed to be up to date on modern technologies and talked about going to conferences and learning about new techniques.

The plan for the HVAC renovation was elaborate and EXPENSIVE. I don't necessarily think that it was too expensive for what we got. In fact, I genuinely think we got a deal! They gave us less expensive options but we chose to go with the most expensive one. That was our choice.

Three guys came to our house 4-5 days a week for about 2-3 weeks. The main guy was named Endrit who was clearly an experienced professional. We loved the ethnic and racial diversity of the crews. They were all sooooo nice and friendly. I felt very comfortable with them. They were also very clean, always putting down tarps on the floor.

The only issue was with the electricity. They failed to identify that we didn't have enough electricity coming into the house from the street to support two heat pumps. They were kind of embarrassed but we understand that Jonathan isn't an electrician and didn't know. So, upgrading our electrical box was an unexpected expense that we HAD to do midway through this job. They set it up so that we could have AC in the summer, but we had to upgrade our electrical before using the heat.

Communicating with the company went pretty smoothly. We could email office people or text managers and installers. They were pretty responsive. In fact, we came away with the thought that Green Energy is our favorite major contractor that we've ever worked with! I know that we were annoying at times but they never ever let on that they were bothered. They patiently answered our questions again and again!

Green Energy did a final check of the HVAC system in the summer (with AC) and in the fall (with heat) to make sure that everything worked properly. They submitted our rebates for us to the state and it was SOOO nice to get a little money back.

In the long term, we are eager to continue working with Green Energy. As part of this HVAC renovation, we have a warranty with them. We need to have them come and check on things every year which gives me peace of mind that the people who know our system best will be the folks maintaining it.

Bill F.

Irwin and Trung came over to do cleaning and aeroseal to my ductwork. They did a great job and kept me in the loop the whole time. It was really cool watching the computer as the ductwork sealed up. I also had some returns put in to make the airflow more efficient. All in all the work was done excellent. They were very professional and also cleaned up well. Very pleased with my experience. I would recommend this company and especially aeroseal to other customers.

Christina C.

I really enjoyed working with Green Energy Mechanical for our furnace replacement. It is clear that Jonathan knows a lot about the industry and gave a thorough outline of the options. We had a great experience with them.

Adina L.

I am incredibly happy with Green Energy Mechanical and cannot recommend them enough. They were responsive, professional, and completed a beautiful job. We had a very challenging project where we wanted to convert from oil and radiators for our heat and window ACs for our cooling to all electric. We had to go with a ductless system because of our home. The job included: removing oil tank, boiler, radiators and corresponding piping, installing an electric water heater, and installing 8 mini-splits on all three levels of our home on two separate systems. They charged about the same as other competitors, but offered up to $7,500 in rebates with MassSave and a much faster turn around time. Once we signed the quote, we qualified for the MassSave $25,000 0% APR loan quickly and installation was confirmed for the next week. The job took 6 days, and their crew was amazing. They cleaned up at the end of each day, would give us a verbal report on what had been completed that day, and what they planned to do the next. We now have a much more efficient home and it looks amazing!

Amanda V.

Our Burnham boiler has been giving us issues this winter after just purchasing the new house over the summer. We've come home a number of times to no heat and a cold house, but had luckily managed to YouTube our way into figuring out fixes. This time unfortunately we couldn't figure it out and needed to search for an HVAC contractor. Green Energy was the first company I could even get to answer my call. At 9am Melissa was able to set me up with a day of appointment, Terry was at our house by 1pm. Since this boiler type is still new to us, Terry was great with explaining the workings of the equipment, and just some general tips for upkeep. It ended up being a simple fix with a loose relay, however I would of never been able to figure that out on my own. Terry ended up also doing a general servicing and cleaning of the unit, which they recommend annually to help the equipment last longer (we're positive the previous owners never did it). I would highly recommend Terry, he was knowledgeable and overall good guy. We also plan to sign up for their annual membership program and use Green Energy moving forward.

Sophan P.

Green Energy did a top notch job of installing a heat pump system on my home. Everything from the communication, the install itself to the paper work and rebate submission, they were just awesome.

Rarely do I trust contractors enough to let the run everything but sign and pay but thats how it worked with Green Energy.

I can't think of a better company to work with if youre looking at getting a heat pump installed!

Stephen P.

I wasn't going to write a review until I saw my wife's review was removed. Pretty sketchy. Here's the deal. All the people I personally dealt with were professional and friendly etc.
UNFORTUNATELY - our basement flooded after they worked on our heating system twice. They consulted over the phone w/ Navien. Navien is the brand of tankless water heater we have. The unit overheated and gushed water out of a pipe for several hours. My wife heard the flood happen and alerted me... I waded through several inches of water and cut the power. Thankfully, the water stopped. Several hours later the Green Energy rep arrived. He was just as horrified as we were. He played with the unit for a bit and said he needed to get parts and return etc. Lastly, he said ""Green Energy stands by our work and we won't leave you hanging with this mess. The front office is working on a solution.""
... After a few hours and several calls to the office. I finally got word from one of the sales reps. ""The OWNER said we are NOT responsible and will NOT help cover the costs to clean up the water in your basement. Maybe you can get Navien to cover the costs?""
END RESULT working w/ Green Energy Mechanical (Who we found on the Navien website) - We spent close to $1,000 and were left w/ a completely flooded basement and ZERO help to clean it up.
RECAP - employees were all very pleasant. Unfortunately, the Owner has zero moral compass. Good luck if you have something go wrong working w/ this guy.

Annie P.

I am so disappointed in this company. We've been trying to work with them to get our hot water fixed in our Navien system. The initial visit to just come out is $99. They kept coming back with parts and charging us each time they came $150. Then we did an entire flush of our system for $600 and finally they told us the control board needed to be replaced again another $150 and the next morning we walked down to our basement being entirely flooded with water pouring out of our Navien system. They did absolutely nothing to help clean the flood. Said it wasn't their problem. There is always a better option then Green a Energy.