Grace Plumbing

Bill T.

They originally charged my daughter 1097.00 to replace a sink! After I discussed it with them they removed the 400.00 """"leak detection"""" fee! So we paid 697.00 to replace a sink that could not have cost more than 100.00 and a faucet that could not have been more than 100.00. 400.00 labor charge to replace a sink! They saw a single woman and took advantage of her. I would never recommend them to any one, ever. What a rip off.

Shelley S.

Kevin came out very promptly afterhours when I had a plumbing emergency on a Friday night. He was courteous, professional, and thorough. I appreciate his knowledge and expertise. He replaced our pipe and valve behind the toilet. He was there for us when we really needed him.

Pris B.

Grace Plumbing is risky business. My wife and I had just bought a house a few months ago, and had a leak in our toilet. We called a few plumbers in the area and Grace's was the first to call back. The owner said he would send his worker over to our house. When he got there he looked at the leaking toilet and 2 others, our inspector said they all needed to have the guts replaced. The guy (whose name I'm forgetting now, months later) said he would give us """"a deal"""" and replace the guts in all 3 toilets for just $900. We are first time home buyers and didn't know anything about plumbing pricing so we said okay, he """"fixed"""" the leaking toilet that day and said he would come back to fix the other two another day. He charged us around 300 for that first toilet and said we could pay him for the other two when he came back. Well, when we told our parents how much we paid, they told us to call someone else and get another estimate. We called Pro Craft Plumbing, and the plumber came and fixed the other two for less than the price of that one toilet. They also looked at the toilet Grace's plumbing """"fixed"""" and showed us it was a mess inside, not to mention the toilet was constantly running. Pro Craft recommended we call back Grace's plumbing and have the guy come and fix it for free. After the owner screamed at me on the phone and hung up, he called back to say he'd send his guy back out. The plumber came back to """"fix"""" the toilet, it is now MONTHS later and it is still running due to a damaged gasket from overtightening. As I'm writing this review, that toilet is running. Not only did they swindle us out of a lot of money, they were rude and unprofessional; I would not recommend their services to anyone.

David D.

Does good work. Didn't make me wait too long and had good communication. He gave me some good advice on future plans. He cares about his customers and reputation so that's good.

Star B.

I was hopeful after my initial phone call and looked forward to a free second opinion on a leak that was most likely under the slab. Things quickly changed and I was left very disappointed with extremely high pricing and a poor customer​ service experience but I rushed the decision because I wanted to get this nightmare over with ASAP. After the fact, I spoke with several other local plumbers, all of whom were in shock that I paid approximately $2200 for leak detection and a slab leak that took a few hours to repair. Many local companies have flat rates of approximately $500 for slab leaks, $750 after hours. Never rush a plumbing repair. Call around. Take time to research costs. Lesson learned. Hind sight is 20/20.

Linda B.

Hot water heater overheating. Call them and I'm told they need to rebuild it. Asked why a rebuild. """"All the parts work together, cost is $325."""" And that's without even taking a look at it. Informed the fellow the elements don't need to be replaced because we have LOTs of VERY HOT water. He insisted that is what is needed. I relented because I needed it done ASAP, then was told someone would be out the next day. Get a call late mid-morning the next day from the guy who was supposed to come out. Asked me what model it was so I told him. """"That's a very old water heater"""". Said he was at the supply store to get parts so he needed to know the model. I then told him I didn't need a rebuild I needed a repair, likely a thermostat. He laughed at me so I told him to forget it, i.e. don't come out (they haven't even asked my address at this point). Hung up on him, called Ken's Plumbing, Tim was out at 4:00 the next day, tested elements, both good. One thermostat bad, but I had him replace both while he was there. Took 30 minutes, cost was $119.59. Don't call the yokels at Grace. I bet they take advantage of a lot of elderly people. Scam artists.My major was electrical engineering, repaired a lot of high tech scientific equipment in my years. Never did a """"rebuild"""" due to a failed component.

Donald D.

These guys are strange in the way they conduct their business, we got a notification from our municipality that our monthly water consumption was much much more than it had been in our last billing quarter. We enlisted Grace plumbing to help us out, after talking to their representative he said he would come out and do a leak detection to the tune of $400 but most likely it gone be a slab leak. They came out the next morning and proceeded with the leak detection with a fancy electronic detector, after 30 min he pinpointed the leak under the slab near the east side of the outer wall. Estimated re- pipe would be $5500 however he could do on the side for $4500 . I reluctantly paid the $400 and told him I would reach out to him the next day. Well I called another local plumbing company and the their total price to resolve our issue was $125.00 one of our outdoor hose bibs was leaking pretty bad, ( I ask Grace plumbing if they checked that and he said that he definitely did) he shut it off and capped it problem. Guys like this make it so hard to trust the trades. Beware!!!

Tracy K.

Very nice and quick response. Everything was great until the bill. Original quote was $250 to replace shower cartridge (Which seemed high but I needed it done). Man accidentally broke the handle and charged me an extra $50 to go to HD and replace (part was no more than $20). Not one to give reviews at all but they gave me $15 off for it. Shower works though!

Stephanie E.

Please do not hire Grace. Grace caused a disaster for us. A while back, we had a leaky sink and called Grace. While Grace acted like she was very capable, she was not able to repair the leaky sink after an entire day on the first day. Grace decided to return 5 days later. Meanwhile we could not use our sink and you can imagine how difficult it can be. By the evening of the second day, Grace finally admitted she was not capable of fixing the leaky sink and needed to have another plumber come to the rescue. At this time, the sink leaked a lot more and in fact water was pouring down. Grace had drilled permanent holes in our counter around the sink that can not be fixed until we replace the entire counter. Grace's plumber friend came over and finally repaired the sink by the midnight on that day. However, the permanent damage that Grace caused to our counter and sink will cost a lot more money to repair. Please do not hire Grace.

Anthony R.

We had an emergency in our home and Grace plumbing was a life saver. Very professional and courteous and would highly recommend them to anyone that needs any sort of pluming work.