GR Plumbing

Kate B.

I called yesterday to request a quote and set up an appointment for my broken toilet (I don't know what goes on back there but something was loose or needed to be replaced. Nothing serious though like overflowing)

So I called and thankfully Gonzalo said he could be there the next morning!

He came 10 minutes early, assessed the problem within 2 seconds of looking at it and it was fixed and he was out the door in 10 minutes.

Not sure if all experiences are like this but I think whatever was wrong with my toilet was pretty common.

He was there no more than 10 minutes and billed me for $110 - I think the part might have been expensive as some have mentioned below? It seemed a bit steep to me but I suppose I paid him for his expertise to fix it quickly so I'm fine with the steep price as long as he is in and out - which he was.

Would definitely recommend/call again!

dagmar n.

Was able to get an appointment for the same day... however, no plumber ever showed up nor did anyone call to cancel. Only when I called them back was I told they wouldn't be able to make the appointment. I opted not to reschedule.

Youngmi O.

Our kitchen sink backed up and we chose GR Plumbing b/c they quoted the best price and were available to come out within the hour.

They quoted between $85-$150, the job ended up being $150 with a $10 discount = $140 (to clear a backed up kitchen sink/laundry sink combo pipe)

They couldn't clear the pipe out completely b/c there was remnants from a dead bird in our pipe. poor bird, but.. *yuck

I understand that it's not everyday a plumber finds a dead bird stuck in the water pipes of a home so I didn't subtract a star for the job being on the expensive end.. they attempted to clear the pipe multiple times but that bird didn't want to come out fully..

I asked the technician to wear booties if he came into the house, he said ok.. but instead of going to get them, he proceeded to tippy-toe towards the sink and continue his job.. WTF?! (minus one star.. especially considering I just swiffered and vacuumed yesterday). My shoes aren't as dirty as plumber's shoes (for the most part) and I don't wear my shoes in the house.. would've been nice if he respected that tradition of ours (and most other Asians).

In the end.. sink is clear and working on the same day it broke, so.. ""Yay! I'm a fan""

Jason M.

Can you give a plumber 6 stars?

I would if I could. Art Aragon and the guys at GR Plumbing get my nomination for Plumbers of the Century.

This is an epic tale -- but one that needs to be told.

I was in escrow, selling my 90 year old craftsman house in Mid City. The challenge -- get my sewer line fixed or lose my buyers and start from scratch. The problem -- the buyer's inspector had claimed the repairs would cost over $20,000, and that was a number I simply could not afford.

Enter Art and the guys at GR. Art came out to make a bid for the work, along with a number of other sewer contractors. What impressed me about Art was that he took pains to outline the potential problems with the work, never sugar coating things or simplifying them. He refused to smooth talk to get the job -- which was potentially a very big job.

Art's bid came in at far less than HALF the estimate that the buyers' plumber had given. When I looked him up and found that GR had an A plus rating with the Better Business Bureau, the deal was locked.

Art and his guys commenced the project in a timely fashion, completing a complete sewer line replacement, including about 75 feet of trenchless pipe replacement work, which is a pretty incredible thing to behold. GR Plumbing saved my escrow and let me sell my house without giving away everything in my wallet. The work they did included small jobs around the house as well and everything was done right from top to bottom.

I can't recommend these guys more highly and I will sing their praises ever-more.

But don't get a big head or anything, Art. I don't want to catch you driving around in an escalade like those scammers that charge 200% mark-ups. :)

Bo M.

When I needed a hot water tank replacement they showed up. They seemed to know what they were doing and were very thorough, even though we thought they were a little high-$1,700 for a full tank and pipe replacement. I was impressed with them and was happy to think I finally found a great plumber. However, when I called back to get a relatively inexpensive plumbing job done-reconnecting a sink pipe from one location to another-they didn't show and didn't call. So I called them-what do I hear- ""Oh, I am so sorry, my truck broke down and I will be there for sure on such-n-such date"". So here I am waiting-guess what- NO SHOW NO CALL. Don't expect to see or hear from them unless you have a large job and they apparently aren't going to come back even if you previously used them on a big job. Thanks for NOTHING expect a BIG bill from last time and nothing this time! Nice customer service and customer retention-NOT!!

M S.

We had a sewage backup and called them to come out. The dispatch forwarded our call to a service technician, who called and said he would call us back once he found out his schedule for the day. He never called us back and when we called them to let them know not to come out anymore, the dispatch didn't even know that we had called the first time.

Jennifer D.

Art rules! He fixed up our bathroom sink fast and was super helpful.

Vince D.

After accidentally flushing my electric razor head down my toilet, I won't get into how, my toilet stopped working. After several failed attempts at fixing the problem myself, I called GR. They were friendly on the phone and got to my house in the promised hour. Art and Jim were very cool and got the job done fast. In and out for $80.

Kali B.

I had a pretty bad leak coming from my bathtub faucet. I called GR early in the morning and they said they'd have a plumber call be back shortly. I received a call from Art who was able to come out the next day (my calendar, not his). He was on time and friendly, and knew his stuff. I needed to replace the entire faucet system and valves and he called back with a quote later that day.

The quote was much higher that I expected ($310), but I needed the problem solved quickly. The high price was due to their mark up on the fixture. My suggestion would be to buy your own fixtures if they need replacing. That would save you a bundle. $310 for a job that really took about 20 minutes was a little over the top. That being said, I would call them again because of their strong customer service.

Jenna S.

Here goes:

The Good: They were on time within the time frame they stated they would be at the residence. They were not only friendly but seemed knowledgeable.

The Bad: The quote was outrageous! The quote was $900+ and said that a wall would have to be broken down in the process to get access to the pipes to get an accurate picture. Wow! But wait it here it comes...

The Ugly: The job was performed by a handy man in a little over a half an hour and was done for less than $100.

Buyer Beware always get a 2nd quote or you might really pay for it!