Gotelli Plumbing Company

Madelon V.

Joey arrived early and he installed the parts I had purchased. He offered me a senior discount which I very much appreciated.

DeShawn K.

Just noticed that I accidentally hit the 4 instead of 5, my bad! Overall excellent experience with this shop!!!

Cindy R.

This review is way overdue. Tom with Gotelli is a miracle worker. We decided to bite the bullet and call a plumber a couple of days before Christmas. We had one shower that was leaking and out of a commission for quite some time and another with a broken handle. We put a request out to yelp and Tom contacted us almost immediately and said he could come out the next morning. He gave us a super fair quote and got started right away. While working to repair both showers he discovered a water pressure issue that we didn't really know we had. Within no time we had two working showers and our water pressure was amazing!! Not only was he super knowledgeable and efficient he was just an all-around nice guy. I cant recommend him enough. Thank you Tom and Gotelli Plumbing :)

Donna C.

Called them to fix a toilet that was running. The work seemed okay, but the repair guy was there less than a half hour and charged almost $400 ($393.66 to be exact). When I asked them for a breakdown of parts and labor, they refused to give me one, and said that everything was by ""the job"" --- which leads me to wonder how it came down to EXACTLY 66 cents... (guess they are trying to make it seem like there was actually some ""calculation"" involved in determining the price). I know everything is expensive these days, but this really seemed excessive and felt very ripped off. Would never call them again and do NOT recommend.

marissa p.

I do not recommend this company. They came out to fix a clogged drain and soon after our whole house flooded. Their pricing is outrageous and they didn't rectify the situation.

Esther L.

Called Gotelli for a slow leak under kitchen sink and a loud noise from my Rain-showerhead. Their plumber said the leak is due to my water pressure being over 130, and that normal is under 80. He gave me an exorbitant quote for over $3,000 to remove my ""broken"" pressure regulator and replace it with two PRVs and additional pipe, and repair the leak. He said the shower head noise might stop when the pressure is properly regulated.

Second and third opinions later: My water pressure is not 130, it is 60. The existing regulator is working just fine. Leak under the kitchen sink was quickly fixed by tightening the connection. My shower head only needed to be disassembled and cleaned. The total bill was $200.

Gotelli was recommended to me by two friends. We all used their services for years, but we all now have had outrageously negative experiences with this company. Beware.

Karen I.

My wife and I moved from the Central Valley to Petaluma two years ago, during the Pandemic. Our ""new"" house is about 20 years old. We knew that we wanted new appliances but it's difficult to do everything at once on a fixed income. So, long story short; we finally saved up and went out and bought all new kitchen appliances. We found a good price at a big box store near us. The appliances were delivered and some installed, but the house was not set up to accommodate some of the hookups for the gas and/or water requirements. That which could be installed and hooked up, was installed and hooked up. The workers indicated that I was going to need a plumber. I called Gotelli and they sent a man out the same day.
Tom Anderson arrived and assessed our situation. He also diagnosed a leak inside the garage wall and installed a new water heater! The problems with the appliances were fixed with an expertise and level of ability that is rare in this present day. Along with that, Tom noticed that one of the new appliances had been installed incorrectly. Suffice it to say; Tom did everything right. His affable, easy to like personality stands in the shadow of his ""old school"" work ethic, attention to detail and 100% dedication to customer satisfaction and quality service. We could not be more pleased and satisfied with the job and work performed by Tom Anderson beneath the umbrella of the Gotelli Plumbing Company. In this world, you get what you pay for. Gotelli Plumbing is worth a little extra because of the quality and customer service provided. I would not hesitate to call them again for any plumbing related needs.

David N.

Would not recommend the service. Open as much time on sales pitch as on the basic pipe repair. Charged me $720 for 25 minutes of work. One should be reticent to use them. I would certainly never go near them.

Karen D.

Great job always! Calvin a team are trustworthy and dependable. Looking forward to using them again

Randi H.

We saw what we thought was a leak from a bathroom.
That was until a different bathroom shower wasn't draining well
Then another shower was had and whoa! Huge sewer back up into our downstairs bathroom. AWFUL!
We called Gottelli at 8:30 am and our man Jared was here by 9:30am
It turned out our sewer line to the street was plugged. He unclogged it as best as he could
We need to contact the city now about replacing the connection. Tree roots are involved too
Jared had been out before to install a circulation pump to the hot water heater. No more wasting water while the water gets hot
Anyhow Gottelli and Jared are awesome
Did I mention that Jared is not only professional, knowledgeable but good looking too!