Goodberlet Home Services

Tommy L.

Had the unit installed by them via previous owner a year ago and has leaking Freon ever since. Service calls take forever and at the end of the day was a no show. Save time and money and go elsewhere. Don't make the same mistake.

Ryan E.

Hey, I just got off the phone with Greg, he's a great guy. GoodBerlet is an awesome company. I would reccomend them to anyone.

John N.

Our A/C unit is 27 years old (Original to the house). I came home Tuesday evening at 10 pm, to find our A/C quit working. I contacted Home Advisor. Home Advisor said I would receive an email within 15 minutes. After waiting 2 hours for my email, I called Goodberlet at 11 am Wednesday morning. They were at my home Wednesday at 1:30 pm. My A/C was restored by 2:10 pm. The techs were courteous, pleasant, and professional. When they left my unit was performing great. Thanks!

I would recommend them to anyone. This is not the first time I have utilized their service. Previously, they were out on a hot water heater issue, which they resolved as well.

Sheri M.

My wife called for the air conditioning to be assessed to determine the problem. Being the savvy young lady that she is, she had determined the issue with the unit before it was confirmed with Phillip. Phillip stated its the control panel and it, (the panel) would cost approximately $300 with $400 total with labor included. Hmmmmm.... as previously stated, my wife is savvy. She obtained the price of the panel and found it to be $97 and some change. Now lets just say that this company had to obtain this panel from Where EVER, USA or Around the WORLD, Nation the cost of shipment could be no more than $50. I will give you the $100 for your labor if that's your price, I will NOT haggle you about it. But to LIE and up the price of the part is NOT a sign of integrity or honesty nor people I want to do business with. To each their own, but if you play this game, you better do your home work as well.

Teresa K.

They came out fast after I called them for a Well Chlorination job, But I find them too high priced, just to put Bleach down a Well should not cost that much to me. I also was never quoted a price before doing the job, did not care for that at all. I felt I got ripped off from this company. Not gonna use them anymore, very disappointed.

Sue C.

Lisa in the office is really helpful and always on top of things, and I'm so glad they've hired Jerry as an HVAC tech. He took the time to show me exactly what was wrong with my A/C and furnace, and is very knowledgeable. I will only request Jerry for all future service calls and annual maintenance checkups.

Cee Cee A.

Where they were quick about coming & doing repairs, if u don't mind being priced gouged royally, use them. But I went online & found all the NEW parts for under $800 & they charged us OVER $2100 & had the nerve to say they didn't charge for labor. Bull crap! PATHETIC! He was here for 5 hours. But the sad TRUTH is they charged DOUBLE for the parts & $100 hour labor. How sad is that? A Very Greedy Company! Beware!

Charlene P.

Was in desperate need of getting my toilet unclogged. I tried many different things and nothing worked. I decided to use this business after no answer from another plumbing service. The lady who answered the phone was very friendly. She was able to get someone over within the hour. He was very professional. It took him approximately 3 hours to finally get it working. In the process he replaced the toilet ring that was cracked. The price was reasonable at $145. When he was working on the toilet, he noticed my well water pump was short cycling and took some extra time to check it out. He gave me excellent advice & options on how I could fix it. I now have to set aside some money for a new pressure tank before the motor burns out.

Jan B.

This is not the original Goodberlet's. I had used them before and found them fair and honest so when my A/C needed looked at, I called them. The tech inspected the unit, declared it dirty causing lots of issues like overheating, said the wiring in the furnace was damaged, the A/C was undercharged (the tech called my husband and told him they no longer made the refrigerant so the entire system would need to be flushed and replaced with $200/lb refrigerant) and overall recommended we replace both the furnace and A/C. For this ""inspection"" they charged me $215 - and did NOTHING! Wanting a second opinion, I called another HVAC repair in the area. THAT tech came out on short notice, checked the system, said the system was dusty but didn't interfere with the operation, declared the wiring good with no damage, recharged the A/C with the original refrigerant (2 lbs), and left me with a $210 bill and a functioning HVAC system. I get the impression that this company is just out to sell new Furnaces and A/Cs with no regard for service or loyalty and they use fear tactics to accomplish it.

P F.

Very, very shady. Tech came out to look at a leaking furnace/AC that I was told by an HVAC acquaintance had a leaking drain pan. Tech came out, looked at system, and told me it was outdated and we needed a whole new system. When told we didn't have the money for a new system, could he fix the leaking, he acted very annoyed and said he could but it would be over $800 for a new evaporator coil and would just be a bandaid. I said go ahead with that because we can't afford a whole new system. Didn't hear back from them so called back a week later. Office person contacted tech and he said no, the system needed to be replaced. I told the office person that he told us it COULD be fixed. She called him back and he changed his answer to well, it could be fixed but would be over $800. We said go ahead with that. He went back to look at the furnace, was very rude and annoyed and said it needed to be replaced and he was refusing to fix it. We then had our general handyman come over, he took the drain pan out, plugged up the leaks, reinstalled it, and it is working like a charm and leak free - for $75! Then Goodberlet sent us a bill for $65 for them to come out, lie to us about what needed to be done to try and get us to buy a new system, and when we didn't go with buying a new system, refuse to do the $800 repair they incorrectly said it needed. Shameful!