Golden State Plumbing Service

Red J.

Golden state is the 3rd plumbing company to come to my home & assess the problem I was having with my plumbing. He immediately reassured me he can fix it. After hearing bad news from the other contractors my warranty company sent . Jimmie was here to save the day. He reassured me he can fix it & he did & it looks great works great. I won't be going anywhere else for my plumbing needs. I recommend 100%. I got a very old home & he figured out with ease. Best part I didn't feel like I was getting cheated out of my money & getting charged for things I didn't need. Honest, kind ,quality work. Thank you guys

Stara M.

Called my insurance company American Home Shield on a Wednesday to report a leaking water heater. They contracted me with Golden State Plumbing on which they didn't contact me I had to contact them as I waited two days so by Friday I called them to schedule my appointment. Mind you I have no hot water and a leaking water heater which mold is now starting to grow on the walls at this point so you would think it would be an emergency as I did inform Golden State of this issue but unfortunately according to Golden state it wasn't because I requested that they come on Saturday being they already received the water heater but they stated they didn't have an employee to work on Saturday. Come Monday the technician arrived and apparently didn't have some materials so needed to go to the store. Mind you it was also his first day on the job. Well job got done and when it came time for additional payment on which my insurance did not cover but I was okay with paying, but the problem was that I was not informed on who to pay the additional amount to the technician, or the company? no one informed me of who that payment would be made out to so upon the job being finished I was on my way out and the technician stated he needed cash in which I told him I didn't have cash and I wasn't told I needed cash but that I would call the company and make a payment over the phone with a credit card and he had to call his boss to make sure that was okay. Well he spoke with Tracy the manager and she insisted he collected payment before leaving in which I explained to him to tell Tracy I would call her and make the payment over the phone that I had to leave to a drs appointment but I would call right now and she was yelling over the phone poor guy I felt bad for the technician but it was undoubtedly very unprofessional for Tracy the manager to conduct herself in that way. I then got on the phone with Tracy from his phone and told her I would call right back on my phone and make the payment but she was screaming and yelling threatening to uninstall the water heater so I just hung up the phone apologized to the guy and called the company on my phone in front of the technician and proceeded to my car and left. I spoke with Jessica who was nice and explained I wasn't aware I needed cash on hand and I would gladly make the payment over the phone but meanwhile I can still hear Tracy screaming like a mad woman in the background saying ""tell them off"" and tell them I'm the manager bla bla bla just so incredibly unprofessional. I will never deal with this company again and want to warn people of Tracy. Now I see why they didn't have any employees to work on a Saturday I wouldn't want to work for Tracy either.

Elisabeth P.

We have had some awful plumbing companies sent out to us from our home warranty company but this one was fantastic! Jimmie was honest, personable, quick and did a great job! We needed Golden State Plumbing to come out twice and his co-worker was fantastic, too. They were happy to give us a solution that worked with our budget, even though they could have made more money by not disclosing it to us. Thank you! I would use them again in a heartbeat.

Theresa L.

They got me scheduled ASAP. We're pretty much on time. Got the job done same day and very professional staff.

Bill P.

Very courteous people from start(scheduling) to the service(Adam).
Pleasant experience dealing with Jessica in the office. Very nice service rep Adam.
Five stars all around!
Thanks Golden State!

Rayanne T.

I had a negative experience with this company many years ago when my home warranty sent them. I had a completely different experience this time!!

My septic pump was leaking and I put in the dreaded call to American Home Shield -- they are truly horrible!! - late at night and I heard from Golden State Plumbing the next morning. They scheduled Cameron to come to my home Wednesday. He arrived on time, diagnosed the problem, and fixed it today. The delay was, of course, AHS.

Theresa in the office was very friendly, explained the process, and was very prompt to set up the repair date once they received approval.

I would welcome Cameron back anytime, and suggest that if your home warranty is sending this company, allow them to explain the process.

Daniel M.

This company and Cameron were literally a breath of fresh air. After dealing with a leaking pipe under my home and horrible prior contractor work and crap service. Golden State Plumbing was called to assess my situation. The plumber Cameron was not only professional and courteous but knowledgeable and fast. He didn't hesitate to get down there in the muddy dirt and fix my issue. Not only fixed it but removed the mess from prior and replaced with new better parts. I not only appreciate the hard work I appreciate the great service over the phone with they're friendly staff. I would highly recommend this company to anyone. Thank you guys again !!

Tony G.

Amazing customer service! A+ company, quick, fast and responsive. Our toilet was clogged and I couldn't figure out how to fix the issue myself. GSPS came right out and unclogged it within minutes. I HIGHY recommend Golden State Plumbing Services.

Mike W.

We had a problem with our water heater I had no clue how to fix it they came out and fixed it faster then the other plumbers could get out to even look at it. Decent price for what i considered almost an emergency. I would highly recommend and use them again anytime, very responsive and reliable.

Julian E.

Called AHS due to water heater issue. Golden State Plumbing came out for second opinion because first company was terrible. Jimmie had my water heater replaced in no time. I finally have hot water.He is awesome. Awesome customer service by him and the lady on the phone Teresa(Sorry for misspelling).