Gold Seal Plumbing

Anna C.

Extremely Expensive. The bid to replace piping in my home was 4X the price of another great company.
The estimates are done by employees on commission!
Good work, but way overpriced.

Brian H.

On 3/4/2019 I had these guys come to my house for a water heater repair and I had a $100 off coupon. They explained my elements were burnt out and replaced them. Came up with an excuse why they could only give me a $50 off discount and on 5/9/2019 my water heater was just as bad as when I first called them and they said it was the bottom element again. On my first repair they said I had a 90 day warranty and today said there was no warranty because of the sediment in my heater. So they changed their story around twice and screwed me with a $365 water heater repair that didn't even last 3 months and now want to sell me a new water heater system for about $1750! I'm on SSDI with a $1030 monthly income and these guys basically just screwed me. So no I am not a satisfied customer but one who considers himself swindled.

Marc W.

I had Gold Seal Plumbing come out to repair or replace a faucet in my 1942 laundry tub. Faucet was replaced with a new one. Plumber was here for 45 minutes and charged me $450.00. Now my concrete tub leaks from cracks that weren't there before. Said he would email my copy of the bill, but I never got it. Have used this company in the past, but never again.

BradMph K.

Called for app. estimate scheduling to their answering service and was told they will call me. They never called back. I called next day afternoon to reschedule estimate app and was told they would contact me which they did.
Apparently their policy is to talk to the owner, which I can respect. We been together 20+ years and I am part owner, just not on the mortgage. I am also the one paying for the work performed. Would it be too hard to get an estimate? Yes it seemed to be too hard and I am kind of happy that the estimate was turned down, because it gave me time to read reviews. After reading reviews about their over inflated pricing, I called another plumbing company and rescheduled an app. no problem. Well, I guess we know who is getting my business and who is not. Perhaps some policy and pricing changes would got me to wake the wifey up to chat about plumbing, but she leaves this work up to me, respectfully. :.)

Michael P.

Josh was friendly enough when they arrived to give me an estimate. Unfortunately the quote was outrageously high. Over twice the amount to a competitor who was out of the area and that included the trip charge. No thanks

Dan T.

They did clear my drain but for $800. I had to call them to come back and finish snaking to clear the rest of the roots. $800?!?!

Joyce S.

Gave us options for replacement part and costs. Did a great job. Efficient and courteous. But the price was exorbitant for the job. Would never recommend due to the ridiculous $ amount charged. Will not use their services again.

Michael F.

Paid just under $300 for a $15 part and 30 minutes of work. I would have just done the work myself if I knew we would be paying such a high premium for something so basic. Will not use them again.

Mj S.

We had a 10:00am appointment to install water heater today and they were a no show. We called their office and the receptionist was nonchalant and unapologetic that we waited for an hour. She said, ""oh well he's a busy guy!"" Seriously??? How do you stay in business when you don't even call that your crew are running late much less no show! Please train your staff to apologize and be more empathetic.

Ron H.

Same complaint as so many others - Gold Seal charged over $800 to fix a minor leak and replace a kitchen faucet, the kind of faucet you can buy at the local box stores for $50.