Goettl Air Conditioning and Plumbing - Tucson

David R.

Their best ""guy"" showed up to maintain the heating system. No issues and good suggestions on upgrades.

Michael M.

Very professional. On time. Top notch service. I do think we pay a premium for that excellent service, prices seem pretty high and the loan/payment options are verging on predatory - like 24%. Maybe not the best option for people with a budget.

Nancy K.

Goettl had some trouble getting the part we needed for our tankless water heater in a timely fashion, but Charyah Robinson, who was the plumber who both identified the problem in the first place and made the repair when the part came in was both very competent and very pleasant and engaging. We highly recommend Charyah.

Gillian P.

I had a major water leak in my kitchen and needed a new water heater. Goettl sent out the best technicians, Daniel and John. They worked extremely hard, were very courteous, kept me informed of what was going on, and so much more! This was the best customer service I have ever received! Daniel even called the next day to make sure that everything was working correctly and that I didn't have any issues. I can't say enough about Goettl, Daniel, and John. Thank you for making a stressful situation so much better. I will definitely be a faithful Goettl customer for years to come!!!

Annie B.

So far I couldn't be happier with the service and my technician Marty. 4 visits so far and some repairs and troubleshooting have been great--well explained, well reasoned and always at the price I was quoted. The water heater service was also well done. The only reason for the markdown is that the dispatch desk times given and appt mixups need work. Coming later than scheduled or calling part way through my timeframe to tell me no one is coming after I took time off of work sucks.

Heidi H.

I was truly looking forward to having a full examination of my water heater. However, because it's an older water heater they wouldn't drain it to check it out. So, although they inspected the plumbing in my home, we never got to the part I was hoping for.

Susan A.

They do not stand behind their work. My shower drained fine but needed a new pan. After they installed the new pan the shower no longer drains- they made the floor level so the water stands and stagnates. They refuse to fix the problem they created. Now I need a whole new shower floor for about $2000

Stephen C.

After hearing all the great commercials, I thought let's call. Well I did and 3 hours later a tech showed up to say I had a bad unit and it needs replaced. I asked how much and he had no idea, so I had to set up an appt for the next morning for a quote. The minute the Tim arrived he said between 13 & 20 THOUSAND dollars!!! I choked!! He said we can set you up for $100 a month for 15 YEARS!!! LOL That's $18 Grand. he said the tech last night should have given a rough estimate. Well - He did not and you can go ahead and leave.

These guys are ridiculous!!!!

Anyone reading this should Know that a new system should be approximately $1100.00 per ton give or take a bit.

I've had a few other quotes all in the same day ranging from 5 to 8 thousand!!! So Goettl may be hard to spell but they will take your money as well.

Michael V.

The ac technician was friendly, knowledgeable, and got performed the routine maintenance & installed a hard start kit very quickly. I'm only giving 3 stars, because the Turbo hard start kit costs only about $55, but to install it was over $500 (before a $50 coupon I had).

Rene M.

Will charge you $79 for nothing. After the technician told me the entire dishwasher needed to be taken apart, my husband looked at the issue and ended up fixing it. Turns out it was a drain issue and not a dishwasher issue, the exact thing the tech said it wasn't. Waste of money.