GO Heating, Air & Plumbing

Kim C.

Jeff was fast and efficient. He had our problem fixed in no time and we slept safe the same night. I will definitely use him again if we have any heating and air issues.

Michael B.

Great job. Arranged for a same day appointment through Heather. Wesley made it out at the scheduled time. Polite, professional and a real solid wealth of information. Great job.

Gabe W.

The tech showed up on time, understood his business and did a great job with my summer tune-up. A little pricey on a capacitor (which is why he didn't get 5 stars) but overall a good job. I'll use them again...but I'll have my own capacitor just in case.

Eric R.

Friendly technicians that came and turned on my unit. They didn't fix the problem, which is all I care about. The wires in the unit were exposed and they just said I had a bad compressor. The issue for me was the technicians I had spent most of the time pretending to work because all they did was turn on my break and the cap on my backyard unit. The rest of the time they spent selling me on some service plan. I spent almost 300 bucks for them to come out and not fix the actual problem. There are better techs in DFW.

Tony K.

What a great experience: Incredibly professional, called ahead to set appointments, texted with technician arrival updates, courteous, wore booties on their feet to protect our floors, extremely knowledgeable, made sure we understood the work done and that we were comfortable before they left. They found a problem in our system that has been there for about 7 years which no other company has pointed out. They will be getting additional work from me because of it!
This is the second time I have had them out to service my equipment and will continue to use their services.
Their pricing is competitive (if you want to test it, ask them how much they charge for a pound of refrigerant vs one of the big names you see advertising on cable stations)

Shanda D.

After another company caused intentional damage to our heating system, the owner Sam personally took care of us and got our system working great. He was straightforward and honest and I appreciate all this hard work and kindness during our stressful system. We've found our new HVAC company for life! Thanks Go!

Aaron N.

We recently moved into a new house and had service done on all 6 units. The rep was a nice guy, but there was apparently a miscommunication between the rep and the staff, which led to a miscommunication with myself. When the owner Sammer was made aware of the issue he personally came over and spent 2 hours taking me through every unit, educating me on our system and answered all of my questions. The owner showed me that he cares about the customer experience and went above and beyond to make sure I was satisfied. I will definitely use his company again for our servicing needs.

Jerry S.

My house Has two older systems, and once again I needed to call GO. A different tech this time, but it was the same experience. This time it was Korey that showed up; again on time, very professional, knowledgeable, prepared, patient, and ready for work. It appears that this is just how things are done at GO, and I honestly can't make a higher recommendation.

darrel w.

As it turned out my issue was very minor and something we should've been able to figure out on our own but the gentleman that came out to service us was very polite, cleaned up behind himself and was very informative. I would definitely use them again.

Jerry B.

Sammer was very informative and gave me plenty of options for my home a/c unit without being a salesman about it. Carlos and his teammate did a great job with the duct work and were really hard working. Hopefully the air is evenly distributed throughout the house now but time will tell on that.