Gillece Services

Tina L.

THEY ARE NOT INSURANCE FRIENDLY! THEY WILL RIP YOU OFF IF YOU ARE YOUNG AND AN ELDERLY. We called them because they are 24/7. We had water leak into basement and furnace. They sent someone out same day. We met Ron ""the manager"". He was very determined to ""show you the deals"" and ""let me show you our deal book"". He stated it after every sentenced while trying to explain what our ""problems"" were. At that point we should have known they are a money hungry company. We needed things fixed. For a price. They overcharged for the work being done and are known to rip people off. It's all over the news. (Mind you we found out after they had already started working and taking things out- but again we did need our furnace fixed. We had Geno and David service our stuff. Ron claimed we had gas ""leaking"" but allowed us to stay overnight with a ""leak"" gas. We called PeopleGas that same day after we had signed papers and they said we didn't have any gas leak or else we should have been evacuated. Also warning us about Gillece. Mentioning gas readers can be faked and set (which they showed me how it was done) so it can make a ticking noise , which Ron had done. We were stuck with the work being done. They knew we had water damaged and home owners but refused to cooperate and send our insurance an invoice of the work being done because they know they overcharged and overpriced. Could not break down the work being done including the price. They (Lauren- who is in charge of the paperwork) avoided all phone calls from both my insurance company and myself. What I learned...
1. Never Call Gillece Unless You Really Need Too
2. Gas Leak Readers Can Be Faked
3. Never Sign Papers without Reading Fine Print
4. THEY ARE NOT INSURANCE FRIENDLY!
5. They still fixed the ""damage"". For an arm and a leg. Even maybe a kidney

Richard B.

Our sewer backed up in the basement and we called a 1/2 dozen plumbers without success. Finally, at my wife's insistence, I called Gillece.
I was leary of calling them, given their ratings and history. They returned my call with good news. A plumber was available and would be here in an hour. He diagnosed the issue and cleared the line in 5 minutes! He was friendly, informative , and the price was great! I know this was a minor job but the overall service I received was excellent.

Alisha B.

when my landlord called them it took a week and a half for someone to show up just to look at it. days of them saying they were coming just to never show up. people have jobs we can't just sit there for days and wait for them to show up. now it's been a week since the looked at it and we're suppose to come fix it and again tons of not showing up or calling to let us know that nobody is coming. my problem is getting worse and I have children in my house. I wouldn't recommend them to my worse enemy

Darla F.

We had an appointment they never show or call us. we will come tomorrow, the electrician will be there in a minute. That minute never came. How does a company stay open with no-shows? I guess our money wasn't good enough.

Cathy F.

Run! Save yourself! Do not hire Gillece no matter what!

They are INFAMOUS for misdiagnosing electrical, plumbing and HVAC issues, then grossly inflating their estimates and overcharging for even basic services. They are GREAT at the con game. Very convincing. They will put on a good show for you -- demonstrating with their ""special diagnostic tools"" that you have more problems than you do.

They almost got away with replacing my entire furnace -- a 5-yr. old Carrier two-stage -- which in the end needed no parts and was repaired by Phillips Heating and Cooling for only $200. They wanted me to pay $10,000! Plus $5,000 for a new service panel and another $4K for various other electrical. Nearly $20K in estimates. This is the scam they try to run on everyone -- always in the tens of thousands of $$.

Thank goodness a good friend alerted me in time, before I committed to their ridiculous estimates.

Check out the hundreds of reviews by people all over the Pittsburgh area who either got scammed by them or came close to it -- like me. Read the reviews on the Better Business Bureau site, NextDoor, other social media sites, and just do a Google search. You will see the Attorney General of PA pursued them for bait-and-switch tactics within the past few years.

After reading so many accounts of their unethical activities I am shocked that they can still be in business. Their license needs to be revoked so they cannot continue to prey on the unsuspecting.

Please heed this warning. I hope this saves someone the anguish of being taken advantage of.

Darren B.

DO NOT USE!!!!!! The tech I had was great in answering questions. My problem isn't with him. My problem is the company and how they price their service calls. I had a simple problem that was fixed within an hour and a half with my A/C. I was told I was paying for a part that cost $500. Come to find out that I paid $95 for a ""trip"" fee and then $500 for ""labor"" that took them 1.5 hours to complete. I didn't pay for a part. That was Gillece's fee for that particular service. ABSOLUTE RIP OFF!!!!! Not to mention this A/C is a year old and was installed by Gillece. They're awful.

Matt A.

I recently hired Gillece Services to perform some work at my home. For the plumbing work, Gillette Services charged 3x foe the same job I hired a plumber for at my old house 1 year prior. Unfortunately, I was not able to get another plumber in sooner than Gillece. Don't hire this company unless it's an emergency. They charge significantly more than their competitors but are the most responsive.

M Z.

STAY AWAY!
I just paid $265.00 for a water heater repair that I was quoted 1k for by Gillece! This is a water heater they installed 4 years ago with a 6 year warranty!

Carly M.

Gillece sent someone to my home named Ron for an emergency HVAC call. As soon as he arrived he started quoting me for additional work that I did not want or need. All we needed was a replacement air conditioning unit. I told him I needed to call my boyfriend, the home owner, to discuss pricing. He kept telling me not to call him and encouraged me to sign up for a loan through Ally Financial to pay for the overpriced work he wanted us to go with. From there I sent him on his way. We ended up with no A/C unit and had to shop elsewhere. I have never seen someone so blatantly attempt to sell unwanted services to a woman home alone. I would compare him to a sleazy used car salesman. If I could give Gillece 0 stars I would do so happily. My suggestion is to RUN don't walk from Gillece and their sleazy business practices. I know Gillece checks these reviews and will say they can't find me in their database which is because my boyfriend set my appointment and not a valid excuse for their behavior. I am actively consulting my attorney and am considering legal action at this time.

Jennifer B.

kaleb was great he was very helpful and honest. This is towards Gillece itself. the price was outrageous for doing nothing but telling us there was grease clogging the pipe from the previous owners. I specifically asked the first guy that came Scott, before we paid $1100, what would the outcome likely be. Basically what to expect for $1100 he said the problem will be fixed if it doesn't need dug up under the ground. Okay I paid the money and when it was all said and done they had to call another guy if we wanted it fixed another $1500 to unclog the pipe ??!!! I was mad by then I felt cheated I would never recommend them again to anyone! EVER! My husband went to Home Depot and bought grease and hair remover and a bladder. fixed it for $80 himself. For what they were charging 1100 PLUS 1500 for!

DO NOT RECOMMEND GILLECE