Gillece Services

Shawn M.

Tried calling because my basement drains had 2 inches of water and were draining at all. It was Saturday evening around 6 PM. Site claims they have 24/7 service. First got stuck with an answering service. Then when they finally called back, said they couldn't get anyone out until Monday. So glad I went with someone who actually does have 24/7 service. I will never use Gillette.

Debra G.

Gillece wanted to charge me 5800.00 for a new furnace in a 968 sq ft home. The tech also tried to sell me duct work cleaning and a electrical protection box. When I told him I was going to shop around, the tech made the comment ""You get what you pay for"". I said ""That hasn't been my experience."" He tried to pressure me to have the job done that day. I said no way.

Triangle did the job for 2860.00. So I was glad I shopped around. I own several properties and knew 5800 was way out of line , and to boot that was Gillece's cheapest option. He was trying to sell me a furnace for over 13,000. NUTS! Gillette does the work ok but obviously they are preying on people who don't know the true cost of things. I hope I save a few other people before they spend money they don't have to.

Deb G

Iliana C.

The pricing is outrageous. How outrageous? They tried charging me $400 to unclog my sink drain. Their billboards said they were offering a $49 drain clog special. When I initially called to set up the appointment they said that the billboards were correct. Long story short, they showed up over 2 hours late, tried charging me $65 for showing up, and said the price was actually $400. If they would have told me this on the initial call I would have told them not to bother.

Luckily I used a sink plunger and that took care of the problem! Save yourself the $400 and get yourself a $10 sink plunger.

Dawn M.

Called for the $99 leak repair advertised special and they give me a $6,000 estimate for that and other things they ""found"". Showed the man the door and he made me pay the $60 service charge.

Marybeth S.

Recently had a furnace thermostat die. Contacted Gillece 9 am and told service would be b/w 10 and 2. No contact till I called them at 230. Serviceman came at 330 and wanted to charge 450$ ( plus 95$ just for coming to home for a Honeywell thermostat that cost 59$. Would have charged $1695 for a thermostat that cost $169. We said no thanks and installed ourself

Jeff S.

Don't bother with these guys if you don't want to spend an atrocious amount of money. Had them come out to repair a pinhole leak in my main waterline. They told me it couldn't be done because the pipe was no longer rounded and therefore the ENTIRE line from curb to meter need replaced. After writing up the estimate it came out to nearly 10,000$ but after complaining they brought it down to 7600 after an excavation special. Needless to say we simply at the 65$ estimate fee and had our contractor come out and look. After a few optional plumbing tweaks and replacing the line by simply digging into the foundation a bit, we saved 7300$. This type of business practice needs to condemned and outlawed. We feel as though they saw a young couple (were 25) and simply tried to con us into something completely unnecessary. Don't even bother with their initial opinion, I feel confident any private joe-schmo will charge less.

Jordon W.

I wouldn't even give one star. Two scheduled appointments and i just call another company. I am absolutely angry.

Trent W.

How this company managed to have 2 stars at the time of me writing this is beyond me. I would have given them 0 stars if it was an option. Their business model is to take advantage of those who dont know how much these services should cost. My AC went out on a Saturday afternoon, and they were one of three companies that were able to stop out that day. It was $95 for them to even come to the house. They took the panel off my AC and saw that the Capacitor was ""bloated"". The cost for them to replace the capacitor was $450. They told me that they could do it but something else could have caused it to go bad, and if that was the case it would be another $1200 to rebuild the motor or something else. My AC at this point was 11-12 years old, so they gave me the option to replace it. The AC they picked for me was a list price of $8200, but since it was the end of the season, they would give me $3000 off...so $5200. I did my research and found that I could get the same AC, installed, with the same warranties, for $2500. I told them to leave once I saw how much they were robbing people. To make things worse, the sales man that came to the house was telling me about his appointment before mine. It was a 95 year old man that was basically bed ridden. They gave him the same ""deal"" that they offered me. I dont know how these people live with themselves. End of the story, I ended up replacing my capacitor myself for $12. I will never call these guys again and would advise everyone to stay away from them. The only way they get business is off those who dont know any better.

Jim S.

Those of us that life in the General Pittsburgh Area. If you deal with Gillece heating, plumbing, they do it all around the house, be careful. The men that come out are excellent, their office staff needs a lot of help, they will schedule your appointment and give you a 4 hour window, then, no one shows up or calls. I have had three different issues with them, wasted hours of my time waiting and doing as they asked, they say give us one more chance, we are sorry. I am sick of that excuse, if you can not schedule, make a call and let someone know you are not coming, then how are you in business. They did a great job of selling, and installing the units, then, it was we no longer need you. If you have had a good experience, i think you were lucky, i will call the 3 stooges heating before i call them again.

Kyle S.

I've used them before to snake a clogged drain and they were very affordable. I would probably use them again for that. However, I just got a quote for a chimney liner from them for $3000. I got a second estimate from another HVAC company for $600, which is roughly what my home inspector said I should expect to pay. The materials for the job are about $300 and it's a few hours of work. I don't know how they justify a $3000 price tag.