George Plumbing, Heating & Air Conditioning

Paul M.

I've been using the services of George Plumbing for the last two years. I started with servicing of the HVAC systems and moved onto other issues I had with the home I had recently purchased. I recently asked for information regarding whole home water filtration system. Enrique was finishing up my heating inspection and tune up and I asked if the quote I had received a few months ago was still good. I was advised that the system they were using now was different and was quoted a new price. I went over the quote with Enrique and I was happy with the value, lower than the previous quote.

Enrique scheduled the installation for the next day, and to say that I am happy would be an understatement. I have had the system two weeks now and it has been more than expected.

I would highly recommend the services of George Plumbing and a thank you to Enrique.

Paul

Debi I.

Couldn't rave more highly for the prompt service I received from George Plumbing Heating & Air conditioning. I called them as I noticed I had a leak in my front yard by the faucet as well as moisture going up the outside wall. Enrique came out that same day and was persistent in finding the cause which turned out to be a pressure leak from my water heater. As the outdated water heater was installed in 2007, the recommendation was made to get a new one that would be in line with new safety codes and last longer. Enrique was back the next day to replace my old water heater. I appreciate his friendly professional manner, efficiency with the installation, and not only cleaning up after, but also hauling away the old water heater. I am so grateful for the service I received and would not hesitate to call George Plumbing Heating & Air Conditioning for future services.

Lindsay M.

Our water heater stopped working on a Friday night and after a few cold showers and my husband's failed attempts at trying to fix it I suggested we call George Plumbing and Heating to service the water heater.

Nelson arrived promptly Monday morning and we were amazed at how quickly he diagnosed and resolved the problem. In addition he identified a bad pressure valve that was causing a water leak.

Overall, this was an excellent value! Nelson was very professional and we are very grateful for his help!

Gary H.

worst service ever experienced! Called because tankless hot water heater showed an error code indicating a failure to ignite. Tried all the recommended fixes but nothing worked. Called company and was told a service call was $99 to check out issue. No problem. Technician came out and said yes we had a hot water heater. Then asked if it had error codes and what they meant. Said that was it. it was only a service call I assume to verify we had a tankless hot water heater. Said he would have to come back again and ""if"" he had to open the front panel that was $200 again without d anything. I inquired as to the cost of replacing the igniter and was quoted $550 if I purchased product but he was unable to even check if that was the problem. Completely incompetent and absolutely useless. If the the sink is clogged and you call a plumber out, the last thing you expect is to be told ""oh yes, you are correct your sink is clogged, that will be $100 but I will not be doing any work. What an absolute scam.

Terry G.

Called Georges plumbing to check out and fix gas line to my outdoor kitchen. They had to run a new line to it as there was a leak in the dedicated line going to it. It requirred an experienced gas line plumber to come up with the right way to fix the problem. Was expensive but the guys did a good job. Would recommend them.
Dale

G N.

I don't recommend George Plumbing. One of my AC's was not working. George Plumbing said that unlike other companies, they charge $100 for an inspection. They said they charge because they do a more thorough job. Nelson Guerrero showed up and made me pay before he looked at it.
He said that yes, my AC was not working. I already knew that.
Before going further, he said my AC was 10 years old and should be replaced for appx $8,000. I asked him to actually inspect it and tell me what was wrong.
He said the AC unit worked fine, but that there must be a leak. There was no visible leak in the AC unit, and he got in the attic and told me he thought the evaporator may be leaking. He recommended replacing the entire system. He did not inspect the evaporator or identify where the leak was. He was not able to specifically identify the problem, saying that it wasn't necessary because it was 10 years old and should be replaced. So much for a more thorough inspection. My $100 just flew out the window, wasted.
Nelson sent me three estimates that ranged from $13,000 to $17,000. For one AC unit! $5k to $9k over the original estimate.
After telling me that the AC unit worked fine, not one of the estimates addressed repairing any problems identified, such as a leak in the evaporator, only replacing the entire system.
I would not recommend anyone pay them a $100 inspection fee, they literally stole my money. Clearly, they will not be doing any further work at my house. Integrity is such an important thing.

Tara M.

I just purchased a home that George replumbed 4 years ago. Upon moving in multiple plumbing problems led to my discovery of work not done to code, all PEX pipes are laying on the ground, connections are questionable, pipes are loose ...
George Plumbing has terrific PR and came out twice to confirm the replumbing is not to code, they will discuss matters with boss and the employee that performed the work is no longer employed.
I waited a week before sending text messages and calling George; receptionist had lot's of positive attitude on the phone, so I waited a few additional days.
Next I sent a threatening email and was contacted. George sent 2 technicians who agreed with the code violation and said management would get back to me. Once again no communication for over a week, left several messages.
I am only asking for the company to back up their guarantee and fix work they performed.

Louie C.

Very happy and satisfied with the service I received from George Plumbing, Heating & Air. From making an appointment with Ashley, to Nelson Guerrero and Daniel coming to my home to repair some issues with my HVAC system.

I received emails and text messages reminding me of the appointment, as well as 30 mins before arrival. Both gentlemen were dressed professionally in their uniforms with name tags and put on booties before coming into my house and I didn't even ask them to wear booties! Awesome!

Long story short, I've found my ""go to"" plumbing and HVAC company and I signed up for their monthly membership, which will actually save me money over the long term, by keeping my HVAC and plumbing properly and regularly maintained!

Charles C.

As a repeat customer, I can strongly recommend George Plumbing. We had a sewer stoppage this morning. Nelson arrived within a couple of hours. He diagnosed and fixed the problem promptly. He was very pleasant, explained things thoroughly, and left our home spotless. The bill was reasonable given the amount of work done especially on an emergency basis. My wife and I will surely use George Plumbing again if the need arises.

Ruperto M.

Nelson Guerrero & George HVAC
One of the great assets of George HVAC is that the installer bids the job.

That continuity makes for customer trust and satisfaction.

Installer Nelson answered all my questions courteously and respectfully [a trait fall too frequently absent]. He explained the how & why of each aspect of the repair and he completed the work AND cleanup in a totally satisfactory manner. He was not hurried nor badgered by phone calls. ***** Look forward to seeing you again, Nelson.

RDM