George Plumbing, Heating & Air Conditioning

Terry G.

Called Georges plumbing to check out and fix gas line to my outdoor kitchen. They had to run a new line to it as there was a leak in the dedicated line going to it. It requirred an experienced gas line plumber to come up with the right way to fix the problem. Was expensive but the guys did a good job. Would recommend them.
Dale

G N.

I don't recommend George Plumbing. One of my AC's was not working. George Plumbing said that unlike other companies, they charge $100 for an inspection. They said they charge because they do a more thorough job. Nelson Guerrero showed up and made me pay before he looked at it.
He said that yes, my AC was not working. I already knew that.
Before going further, he said my AC was 10 years old and should be replaced for appx $8,000. I asked him to actually inspect it and tell me what was wrong.
He said the AC unit worked fine, but that there must be a leak. There was no visible leak in the AC unit, and he got in the attic and told me he thought the evaporator may be leaking. He recommended replacing the entire system. He did not inspect the evaporator or identify where the leak was. He was not able to specifically identify the problem, saying that it wasn't necessary because it was 10 years old and should be replaced. So much for a more thorough inspection. My $100 just flew out the window, wasted.
Nelson sent me three estimates that ranged from $13,000 to $17,000. For one AC unit! $5k to $9k over the original estimate.
After telling me that the AC unit worked fine, not one of the estimates addressed repairing any problems identified, such as a leak in the evaporator, only replacing the entire system.
I would not recommend anyone pay them a $100 inspection fee, they literally stole my money. Clearly, they will not be doing any further work at my house. Integrity is such an important thing.

Tara M.

I just purchased a home that George replumbed 4 years ago. Upon moving in multiple plumbing problems led to my discovery of work not done to code, all PEX pipes are laying on the ground, connections are questionable, pipes are loose ...
George Plumbing has terrific PR and came out twice to confirm the replumbing is not to code, they will discuss matters with boss and the employee that performed the work is no longer employed.
I waited a week before sending text messages and calling George; receptionist had lot's of positive attitude on the phone, so I waited a few additional days.
Next I sent a threatening email and was contacted. George sent 2 technicians who agreed with the code violation and said management would get back to me. Once again no communication for over a week, left several messages.
I am only asking for the company to back up their guarantee and fix work they performed.

Louie C.

Very happy and satisfied with the service I received from George Plumbing, Heating & Air. From making an appointment with Ashley, to Nelson Guerrero and Daniel coming to my home to repair some issues with my HVAC system.

I received emails and text messages reminding me of the appointment, as well as 30 mins before arrival. Both gentlemen were dressed professionally in their uniforms with name tags and put on booties before coming into my house and I didn't even ask them to wear booties! Awesome!

Long story short, I've found my ""go to"" plumbing and HVAC company and I signed up for their monthly membership, which will actually save me money over the long term, by keeping my HVAC and plumbing properly and regularly maintained!

Charles C.

As a repeat customer, I can strongly recommend George Plumbing. We had a sewer stoppage this morning. Nelson arrived within a couple of hours. He diagnosed and fixed the problem promptly. He was very pleasant, explained things thoroughly, and left our home spotless. The bill was reasonable given the amount of work done especially on an emergency basis. My wife and I will surely use George Plumbing again if the need arises.

Ruperto M.

Nelson Guerrero & George HVAC
One of the great assets of George HVAC is that the installer bids the job.

That continuity makes for customer trust and satisfaction.

Installer Nelson answered all my questions courteously and respectfully [a trait fall too frequently absent]. He explained the how & why of each aspect of the repair and he completed the work AND cleanup in a totally satisfactory manner. He was not hurried nor badgered by phone calls. ***** Look forward to seeing you again, Nelson.

RDM

Heather I.

We called George Plumbing for service to clear our kitchen sink drain. The plumber showed up on time, was friendly, wore a face mask AND floor savers. He cleared the drain no problem, will definitely be calling them for my next plumbing issue!

Jeff G.

Had an issue that needed fixing and called George's. It was before hours so reached the answering service who I informed that it wasn't an emergency. They took down my info and someone from the office called me back. Chris came out that same afternoon and took care of the problem. While he was on site we asked for estimates on a few other things. He provided the estimates and we moved forward. Chris performed the new work a few days later and we are pleased. George's communicates well, sends a text with a picture of the plumber so we know who is coming to the door, and calls when on the way to the home. The work wasn't cheap but was well performed. Chris was friendly, kept us well informed of what we was going to do, and wore PPE and covers on his shoes so as not to dirty the floors. We are pleased and will use them again.

Christina J.

We were referred to George's plumbing, from a septic tank pumping company. We needed immediate services, because upon having our septic tank pumped, we realized that our drains were still not clear and we needed someone to snake our main drain line. Unfortunately they were not sure they could make it out that same day as they had many service calls, so they gave us the number of another reputable company. They took down our information just in case they could make it later in the evening in case they couldn't find anyone. We called the company they referred us to, and they did an excellent job. But George's followed up a few hours later to check to make sure we were taken care of. Talk about putting customers first!

John M.

Had 8 valves replaced. Dave was my tech he was training his helper Nick. Both were well dressed, clean, on time, and very polite. I had two toilets and three sinks that needed new water valves installed on. The total was $829.00 out the door and they do take American Express! However, I found that to be a little pricy considering the valves are $10 each at Home Depot, but I am a ""do it yourselfer"" kind guy without my tools at the moment. I am also the type of guy who always goes with the 5 yelp star review regardless of price!

Overall a great experience, I would absolutely use them again. Good luck to you Nick, you have an awesome, well experienced, knowledgeable l mentor!