Gary's Plumbing

Ren R.

Had a flood in the laundry room and icky grey stuff in the kitchen sink. Gary's son called us back on a Sunday. Scheduled the appointment for Monday. He fixed it all and threw in a freebie tub train repair to boot. Hopefully won't need to call again.... but will if there is a need!!

Carrie D.

Called in the morning for a leaky shower head. He agreed to come in the afternoon and was right on time.... he even called about a half hour before our appointment to let us know he was on his way.

Our leaky shower head was quickly diagnosed and repaired for a reasonable price. He also gave some advice regarding how to fix some caulking ourselves to save us some money.

Great job and we will use Gary's Plumbing for any future needs!

Ryan B.

Hands down the most thorough plumbing company in town. Donald came to my house on time fully equipped to handle my unique sewer issue on the heels of three other poser plumbing companies that took my money and lied about what they had done. Bottom line Donald worked hard and completed the task I asked him to do, therefore I will use Gary's plumbing each and every time I need a plumber as well as my family and friends. It's rare to actually find a hard, honest worker these days. Go with Gary's plumbing.

Frank R.

I called for a drain cleaned and within a couple of hours the problem was resolved. Donald called me when he was on his way. I really appreciate the excellent service and highly recommend Gary's Pluming if you ever have a plumbing problem.

Judith B.

I would highly recommend this group!! He was friendly and knew what he was doing - and didn't charge an arm and a leg to get it done!!

I will use them again!

Mariana C.

Highly recommended!! Very professional and thorough!! Got the job done quickly! I called first thing this morning and i got service within a few hours! Great job and thank you!

Mike D.

Very Professional, got the job done and came out within a few hours of the call. They wanted to charge $70 to set a toilet (15 minutes) and $400 for a new toilet in addition to the cost of the service call.

Jaime H.

I would give Gary 10 stars if I could. He dealt with five smallish plumbing issues that have been driving me crazy for months. I have an older home and he walked me through all the issues and dealt with them in a super professional way so that I don't have to worry about them anymore. He came when he said he would, he worked around my schedule, and the price was right!

Angelina C.

Called Gary he was busy that day so he was going call me when he was in my side of town. Well my father didn't want to wait so he called Snake N Laterals which they came told me it was a major job had a broken pipe had to rip my floor apart and it going to be expensive. But when Gary called me that I was next in line I told him what happened I felt bad that someone else had came but I still wanted a second opinion and Gary even said its probably not what they said so he came and it was just clogged up it only took him 20 minutes to fix the problem I'm so happy it wasn't what Snake N Laterals said it was. Defiantly giving him a call next time. Thank you once again Gary

GS C.

Wow! After reading the great reviews, I decided to give them a call - we had a clog somewhere in our main from the house out to the street. Gary was rude, and was very condescending while talking to me and my husband. My husband snapped at him in that he was taking the snake out of our line and had it flopping all over the yard and sidewalk, and told him he was ""flinging"" all that sewer everywhere, to include almost splattering some of that on us. He kept going on and on about him being a fellow Veteran (he started talking to my husband since he is a Veteran as well). It was a little weird when he suggested having a wastebasket and placing any and all toilet paper in it rather than flushing it down the toilet. He said, ""You may have to learn to live with the smell though."" Apparently another gentleman showed up, and it turns out it is Gary's son. It was very annoying to see the two of them bicker back and forth. Needless to say, we will definitely not be calling them back.

WOW! Between your post here, and the private messages from you and your dad, it has accomplished two things: But before we get into those two things, you need to understand that statistically, if only 86% of the reviews here have given you 5 stars, then maybe that is your business model - that you serve to please roughly 90%. Understand also that this is a venue for ""us"" the consumers. It allows us a place to post our personal/individual experiences with a vendor. Lastly, it allows us to do this with a degree of anonymity. Why is anonymity important? Because you as the vendor never know who you are going to be providing goods and/or services to. It forces you to be cognizant of what you are doing at all times, and that ""one"" customer where you decide to not give it 100% may just be the one to post a critical review. But seriously, do not take this personally, it is just business. Use it to learn from; use it to strive and do better.

Back to what your response and private messages (which illustrates what I was referring to in my original review) accomplishes:
1) The validity of my original review. The tone in your responses further illustrates that.
2) It further questions your integrity.

Go back to some of the other posts that were not favorable...learn from those. There was one written in 2013 that gave you 4 stars. Read his comments - that again validates what was mentioned in our review. Also, look at the one from this past March.

For almost 40 years you have been in business. Although that is impressive, you should not be ""cocky"" (as the gentleman in 2013 posted), you should know better. You should strive to do better than just 86-90%. Want a rating of 5 starts? Again, you will have to earn that. My husband feels we should call you back out on our next emergency. When that happens, we'll update our rating if warranted.

As for the refund, we really don't need our money back...we just need you to live up to your own hype.

Best of luck to you.