Gary Sonar Bonar

Latrice W.

Worst customer service! They informed us that they would contact the plumber to help detect the leak and said they would call us back. We waited a week they never called us back. We called them they never even contacted the plumber. I would never use this company!!!

Victor B.

I have a very old home and was contacted by the City of Tampa and advised that I had a leak detected by the meter reader. I was absolutely beside myself on how to move forward petrified of being mishandled by a company regarding the leak in such a old home. I was referred to Sonar Bonar and I cannot say enough about the service of this company. I called and explained my issue to Debbie who was extremely kind. Mike came out the next day. He was extremely professional and taught me so much in a short amount of time about my unique plumbing. I appreciate a company that values their customers and treats them, their homes and leak issues with professionalism and respect.

Wendy F.

Phenomenal! Chris arrived at my home within an hour of my initial phone call to the office. He was pleasant and extremely thorough; he asked permission before cutting into the drywall and found the leak within minutes and clearly marked it for the plumber (even went above and beyond and relayed all of the information to the plumber!). I HIGHLY recommend this company for anyone who needs leak detection!

Stan C.

We requested service two days ago and were given a time estimate between 9-11am today. Nobody showed up, and when I called to ask about it, around 1pm today, I was blatantly lied to that they called my husband and that he said it was canceled. He was driving to Louisiana for 12 hours and did not receive ANY phone call from anyone but family. My husband called to straighten it out and the only answer we got from whoever answered the phone was """"I dunno what to tell you"""". We would like you to tell us the truth about why nobody showed up. I know things are crazy probably because of the storm but that's all you need to tell me. I'd rather hear that than using my husband as a scapegoat. We also explained we needed more than just plumbing help two days ago, wondering if there's an different type of leak and they (whoever was on the phone, at least) agreed, just for them to tell us that they don't have the equipment to help us. I took a chance because it was recommended by our water restoration folks and they've been an absolute delight. Due to this interaction, I'm having some strong doubts.

Jeff W.

Today was the second time i used Sonar Bonar, and was again impressed by their highly experienced professionals. In an industry where pricing can seem arbitrary, Sonar Bonar is fair and provides good service.

Brian A.

Moved into the house in Hudson, a month goes by I received a door hanger from the Hudson water department asking for me to call them ASAP. I knew it wasn't a welcome to the area phone call. I have a plumbing background, I knew why they left it. I figured the leak was between the meter and house. It was not obvious anywhere in the yard. And I didn't want to haphazardly dig holes in the yard and waste my time. I called Sonar Bonar in the morning and Chris came out in the pm. Chris is Very professional and friendly. Within 45 mins he found the leak. He dug it up , exposed the pipe and later In the evening I fixed it. Btw when I called the water department They said I used 27000 gallons of water in 29 days. Always take water leaks seriously. Water is a precious resource!

Joe G.

First, I have to say that Gary and his wife are very courteous and seem like fine people. I wish I could have given them four stars, but here is my history with this company. I began to have increasingly larger water bills than usual for the past few months. I called a plumbing company, and they told me that I should call Sonar Bonar to come to my home and find my leak. Afterward, they would come out and repair the leak when it was identified and detected by Bonar Sonar. I called Bonar and they came very quickly, and Gary had all the equipment to do the job of detecting the leak. I live in a senior retirement community of mobile homes and there is crawl area under my home. Mr. Bonar went throughout my home, around the perimeter and then underneath my structure. His sonar detected what he thought was a leak and it was about eight feet under my home. He noted the location on the side of my home with a blue piece of tape for the plumbers to have an idea just where the leak was occurring and where to enter. I paid Mr. Bonar $300 and felt good about the job and confident my problem was solved. The plumbers came out that day and found the leak and did the repair. Then, they noticed my meter was still running with all valves closed inside and outside of my home. Apparently, I still had a leak problem. So, I called Sonar Bonar and told them that the plumbers said I had an additional leak somewhere in my lines. Mrs. Bonar said that her husband would come back out, but, here it comes. It would cost me an additional $300 to find another leak. She said that my initial $300 only covered """"one"""" leak. Apparently, I was not made aware of this when I initially called for their service, for if I was, I would have had to reconsider and find a plumber than can repair and also detect a leak all in one service call. So, I am 79YO and decided that for $300, I would crawl under the home and find the leak myself. Well, I did, and it was about six feet down the line from the first leak that was detected. Plumbers came out and fixed that leak and it seems there is still a small leak somewhere in my system. So, today, I don my old clothes and once again go under my home on a leak detection mission. The main jest of this is to make anyone who hires Bonar Sonar, aware of the """"one leak and done"""", on their visit. If you have more than one leak pay up or do it yourself.

Amanda C.

Mike was great, give him a promotion! I've had other plumbers come that weren't much help. But Mike not only helped me discover several areas I wasn't aware were leaking, but noticed my neighbor's water meter was """"rocking"""" and going to charge him a large amount if he didn't get his problem fixed too. Greatly appreciated!

Nancy K.

We had water on the dining and kitchen floors, what a mess. It was a good experience, Great service. Friendly, professional and quick. It was a good value. He found the leak before the floors needed replaced. I would highly recommend this company

Dave B.

Hoffman Realty LLC has worked with Sonar Bonar on multiple occasions over the last 5-years. They have always done an excellent job for our customers and I highly recommend them.