Garrett Plumbing

Lisa T.

I just had to have a complete re -pipe on my home. They weren't the cheapest or most expensive but I felt comfortable with their knowledge on how they were going to do it. Gary's estimate was spot on and I couldn't have asked for more respectable young men being in my home. They were on time and when they left they cleaned up after themselves. Class act all they way through

Audrey W.

Plumbing work was completed great at our beach condo even though took twice as long as it should have and plumber had to leave for 90 minutes to get parts. Reason for 3 stars is the phone person is horrible and clueless. Do your business a favor and fire him!

X T.

Writing this immediately after Garrett Pluming left because I want to give credit where due. Our plumbing system was suddenly backed up where our toilets wouldn't flush and the bathtubs were full of septic in a matter of minutes... so I called Garrett Plumbing since they are located closest to our house and left my info with the receptionist. About 30 minutes later, Larry, the Service Manager called to ask what the issue was, which he deemed and emergency.. and it was! He said he would see if/when he could get someone out. 30 minutes later he calls me back saying Ed is on his way and will be at our house in 20 minutes. Thank the lord! Ed arrived soon after and got straight to work, and snaked our whole system. About an hour later and we were back in business, problem resolved. Five stars to Larry and Ed for saving the day, as we were in full panic-mode before they arrived. Highly recommend these guys for being so quick and efficient, especially on a Saturday!

Josh L.

I called Garrett Plumbing for the first time and they sent out Steve who was here 15-20 minutes tops. He removed the toilet, put paper towel in the hole and said he would leave the ticket open, to call back after I got the wall repaired and they would come back to reset the toilet. I called a handyman and he replaced the wall but I needed extra time for it to dry before I could paint it. So I called Garrett and ask them if they could come a little later to put the toilet back on and Taylor was very rude and grumpy. I really don't think people who work the phone should be rude and grumpy to customers. Brian came back to reset the toilet and did a good job except I think he left the paper towel in the hole because after he reset the toilet it wouldn't flush without backing up. It took him extra time to finally get the lines cleared. When he wrote up the bill they were charging me an hour for Steve's time and an hour for Brian's plus service charge and supplies it was over $300. I felt it was an overcharged and called the office and got Taylor who was grumpy and rude and argumentative. He did reduce the one hour to 30 minutes but that still was an over charge. And the fact that the line was clogged I shouldn't have been charged because the guy left the paper towel in the hole. Needless to say I will not be using Garrett Plumbing again mostly because of grumpy Taylor.

Calvin P.

I have used them for years. Always on time, nice staff, and good work. I called them again today for a water heater!

Ashley J.

Garrett Plumbing had no intention of responding to a Saturday Yelp Request for help. In my post I said not an emergency so he responded on Sunday. I got immediate response from Jones & Sons. Had a fantastic experience with them on Monday.

Bob W.

We needed our hot water heater replaced as it was leaking badly. It is located in our garage and as per code it is on a 6 foot high platform. Larry, the general manager, came over promptly to assess the situation and what was needed. He gave us an estimate and told us what type of hot water heater they would install (a Rheem Pro Series). The next morning Larry himself came over and disconnected the water supply,etc. to prep it for the techs who would be coming soon after to do the actual r&r. In a short time Doug and Carlton came and did the actual replacement. They were very cordial as well as super-competent in doing the job. To sum it up we are very happy we called Garrett and would absolutely recommend them to anyone who is in need of a professional plumbing concern.

Scott R.

Thank you Garrett! Excellent job in finding a """"mystery leak"""" soaking my guest room carpet. Traced it to a leak in the tub tiles!!!! Also referred me to an excellent Tile man, Mike Thuro Tile who also did an excellent job. Thanks again.

Julie M.

Without even looking at our work an office staff member said they are most likely not taking any of our jobs...sounds like we should be contacting other plumbers for a job when your staff denies stuff they haven't even looked at OR followed up on.

Ava S.

I had a scheduled appointment today and was given a time frame from 3-5 and was told that the technician was going to arrive just after 4. So I waited around for him to show up. Then it got closer to 5 and I called to check in and no one answered. I've called every 15 minutes and cannot get in contact with anyone. It is not 6pm and no one has shown up and no one has answered the phone. Completely wasted my time waiting around. At least call me back!!