Fuse Service

Mikhail G.

Update: I heard from Fuse after posting the review. They apologized for missing the service request and refunded me the money I spent to fix the problem.

I contacted them about replacing an aging water heater. Their estimator, Konstantin, did an excellent job explaining all options and selecting the most appropriate water heater model for me. Their office was easy to work with to schedule and reschedule installation. Their installer did an OK job, but the heater was tilted a little towards the wall. I did not notice it until the inspector pointed it out. I contacted Fuse about fixing the issue, they replied immediately (auto-reply), then followed up a few days later saying they're scheduling the work. Then nothing for a month; I contacted them again, got the auto-reply and never heard back. I gave up and paid another plumber to fix the problem.

Ethan N.

Shop around. Fuse was the highest estimate by multiple thousands and they kept offering us subpar AC units.

Katherine B.

I needed to upgrade my electric panel to continue my electrification of my house in Menlo Park. My neighbor had horrible reviews of another company and eventually called FUSE. She was extremely satisfied with their service and transparency, so I did not get any other quotes, I was very happy with Ron A who was my electrician. It took two sessions because PG&E never showed up for the first one to turn off the power but it went well the second time and he passed inspection with no problems. He's a very hard worker and the whole outside panel where it was placed is neat and organized. He kept me informed of each step.

Alexey S.

The best HVAC service I've received so far. Kostas (service team lead) was able to diagnose and immediately fix the long-standing issue with the water collecting in the inducer motor. Two other HVAC companies (and several specialists) failed to do that previously, so I've had this issue for years. Kostas also brought up the furnace setup up to code, and re-calibrated it to avoid periodic shutdowns due to overheating. And he had done all of the above in only two hours, for an affordable price.

Highly recommend.

Abe M.

We just had our old gas furnace replaced with a new HVAC Heat Pump by FUSE Service. Installers Gary and Dean were very professional, efficient and friendly. It was a big job because they first had to install new duct work.

We are now enjoying the comfort that the new heat pump system provides. FUSE is definitely a company we recommend!

Taro I.

Mr.Fan is very good guy!
Perfect fixing.
Thank you
He came on time and polite.
Happy Merry Christmas.

Joe B.

Hired FUSE to disconnect, and then later reconnect, my a/c compressor. Work was performed by Maksym, and was on time and he clearly explained what he was doing. I think the overall price was competitive.

Overall, I would highly recommend FUSE and Maksym, and will use them again for my HVAC needs.

Brent J.

Our downstairs shower was leaking, so we called Fuse. Our technician was Stephan and he came out right away and diagnosed the problem. It turned out to be a more complicated issue but he was persistent and was able to come up with a solution to get the problem fixed. We have used Fuse before for our HVAC and Heater and as always, they do a great job.

Alain R.

Hired Fuse to install a new AC system in a historical home, a complex job that requires a lot of attention to details.

Kay and his team did an amazing job and the price was very fair given the project challenges.

Both the initial designer and the install team were technically competent to a level I rarely see. They also showed a great deal of creativity to solve fit and finish issues as they arose fully taking into consideration the historical nature of the house. The job took longer than expected but the team kept at it until they reached the finish line without complaining nor asking for a change order.

Karen L.

I requested an estimate for a toilet with running water in the tank. I was able to make a service appointment for the next morning for an estimate.

My service technician was prompt and friendly. Took a look at the issue and was able to fix it quickly and at a good price.

I will use Fuse again! Thank you for solving my plumbing issue.