Fulton Services

Barney L.

Had two sinks that were leaking in my home. The service tech they sent out was professional and courteous. Upon arrival he went straight to work and wasted no time in diagnosing the problem and replaced the leaky cartridges. Outstanding service and quick response time.

Christy P.

HI. I have used Fulton Services a few times in the past. However, the last time I used them it was close to $600 to replace a kitchen faucet. I thought I would try them again, and called them for a leaky tub faucet. He looked at it for 2 seconds and quoted me either $476 or $576....I was so mad I can not remember. The most disappointing part is when the manager, Scotty, just called me. I explained that I thought their prices were really high, a lot higher than other competitors. I told him I found a plumber who quoted me $200. All he said was """"good Luck """" in a smart Alec tone and did not even attempt to justify why they charge so much. I will say, Cookie who answers the phone did try and explain why they were priced higher. I will not use them anymore in the future.

Debbie C.

Rude, unprofessional and a ripoff! Took two days for them to show, which is not what was said when I called. Steve is very unprofessional. Wanted to use camera. I said no, dropped the quote $200. Then he came back and said had to use the camera for the job and cost $800. Showed total cost $1,200. When done, wanted just under $1,500.

D D.

They did a couple of larger jobs including a water heater replacement - $1000s of dollars but I didn't have time to get multiple quotes etc. Work was done well, cleaned up, technician polite, etc. Made an appointment for a smaller repair and they called to cancel one hour before. Or so they claimed, I never got a voicemail or anything This after I made arrangements to stay home and wait for them. When no one showed up I called to inquire. No manager, office manager, or anybody available to discuss - I was told they were all out sick. Put on hold forever. The owner finally did come back and was very defensive and couldn't understand why I was not happy with my time being wasted waiting for someone. He claimed the office manager called this morning to schedule the appointment. Even more worse - appointment made with one person and another person calls me to schedule and he's clueless. So inconsiderate and unprofessional. My time is too valuable to waste on this nonsense.

Ed H.

We discovered a leak in our main line this morning. Called about 7:30 and had someone out in the morning to repair it. We have used Fulton Services for all of our plumbing needs and annual plumbing check for over three years now. The technicians have always been very professional. Would not hesitate to recommend them to anyone else.

Brian S.

Water heater was not working and I tried to manually flush, which did not correct the problem. Called Fulton at 3 pm on a Saturday. Happily paid the after hours charge of $163 to have a tech come diagnose and repair. John, the tech, arrived at 5:30 and inspected. As I feared, the water heater needed to be replaced. John was willing to obtain the heater and replace Sat night or come back on Sunday morning and do the job. He came back and spent several hours Sunday morning doing the job. Exceptionally professional, polite, and friendly. Did a GREAT job. Not cheap, but certainly reasonable and fair. You get what you pay for..... great service. I am completely satisfied and would strongly recommend Fulton Services. John is awesome! Thank you John and Fulton Services.

M. K.

I strongly recommend NOT using Fulton Services. They failed to replace a broken HVAC blower motor (it was pinging) and sold me a whole new HVAC unit. It was a classic bait and switch. Upon leaving they said """"by the way the outdoor unit was broken and has a freon leak"""". Wanted me to buy a new outdoor unit. I had wised up by then. Two other HVAC companies agreed the indoor unit was mis-installed and said I should get Fulton to come back and fix the install or pull it out. Fulton refused, credit card company was not much help saying I had not returned the unit so no refund. Turns out they simply cut the circuit breaker to the outdoor unit so it would not run. No heat for a month in dead of February. Thanks Fulton. Next reputable company out said it had plenty of freon, flipped the circuit breaker on and the unit ran fine. Crooked as they come. Beware the needless up sell pressure. Lots of frustrating calls to the company and spoke once with the owner (no help) who seemed to always be out of town.

Acman P.

I've used Fulton plumbing for many years, and would recommend them. They may not always be the cheapest, but they actually show up when they say they will and have knowledgable technicians that help get the job done right the first time. Our rep was TJ, and he was great.

Nancy R.

I called due to a plumbing issue. The technician that came out explained in detail what was the issue and showed it to us also. I will definitely call them for any plumbing issues we have and recommend them.

Joanne Z.

Complete rip off. Unethical shady business who will overcharge and not stand behind their work. Said I had a one year warranty they refuse to honor. Charged me $300 to replace a pvc coupling a handyman would charge $50 or less. Created a new leak mucking around with the pvc pipes then told me there would be a $200 diagnostic charge plus whatever hundreds to repair what they broke. Crooks- Beware and stear clear!