Full Nelson Plumbing Heating & Cooling

Jeffrey S.

i signed up for their yearly subscription service that includes maintenance and inspection on the AC and Heater for each season as applicable. Cody came out to check out everything on the AC. He did a very thorough job and checked things that commonly go bad like capacitors and such.. of course checked the cooling temperature drop and refrigerant levels. He let me know my hot water heater had a slow leak on the pressure relief valve but didn't pressure me to fix it because it is in the garage and the water evaporates so it's no issue. told me to keep an eye on it though. He also cleaned the outside unit and it looks great. Cody was a great guy and I would trust him for any work or maintenance. We were talking about AC systems and I could tell that he knows his stuff!

Renee L.

After several attempts, Had David out to help unclog our sink drain with a snake. He was very professional & personable. Answered any plumbing questions & gave advice. Called with a time he'd be at the house. Laid tarps down, drained water, cleaned up. I'd recommend this company anytime. Will hang on to business card. Thank you!

Tami E.

I called for a repair on my hot water heater in January. The hot water heater is only 1.5 years old. 2 plumbers came to look at it. They said I needed a new valve. They also told me I needed to replace the intake and outtake water pipes to the hot water heater because they were not up to code. They wanted a total of $900.00. I said no to the pipes and they just fixed the valve for $300.00. My son is in construction management. He asked his union plumbers, I googled and we asked another plumber and they all agreed that the pipes are up to code and safe. They were trying to scam me out of $600.00 !!!! Plus I believe they over charged me for replacing the valve. I requested an itemized invoice. They charged me for 2 hours and they were here less than one. I called 3 times to speak to the manager about all this and they were never there and would have to call me back. I NEVER got a call back. I want my $200.00 membership fee refunded. I do not want to work with a company that tries to scam hard working people out of their money. And now they will not speak to me. I found a very nice independent plumber who I will be using from now on. Do not use Full Nelson Plumbing.

Jacqueline B.

Cody came out for our furnace/heating checkup. He was clean, thorough and efficient. I will request him again.

Rachel B.

I had all five toilets in my house go out (innards became corroded and flappers) over time. David was not only right on time, he had them all stripped and replaced before his two hour time frame was up. He was very knowledgeable, friendly, and considerate of my time and money. I would highly recommend Full Nelson Plumbing based upon my experience with David.

Lisa M.

Don't use, they are price gouging customer. I would be happy to show you 2 estimates they gave me.

Melden M.

they have been to my ho a couple of times for a/c work and when i have a plumbing problem they don't do mobile homes anymore. that's sucks.

Stephanie T.

Had a new A/C installed today. Worked with Gordon in sales for over a week. He was patient while I tried to decide what was within my budget, helped me find financing and answered my many questions along the way. CJ and Travis came out and spent the morning installing. It was raining and poor CJ was under a tiny tent installing that huge A/C unit, at once during quite a down pour! Never once complained. They left everything clean when they finished, answered all my questions throughout the day. Both were nice, professional, and worked quickly. This is the second time I have used their services and have been happy both times. I'm sure you can ""save money"" going with a few other companies, but sometimes you also get what you pay for. I feel like the service techs take a lot of pride in what they do. They didn't hurry to get done, didn't cut corners in the process.

Barbara S.

When I first used Full Nelson, I was really impressed. Good service - no complaints. However, in the past year, I found myself feeling like an ATM machine, and I've relayed this to them so it should not come as a surprise. I'd have them come out to check something and if it didn't amount to a huge or no cost, they would find something that did cost more. That did not sit well with me, and I should have asked for a second opinion on the occasions that this did occur. I won't use them again. Lots of other plumbers and HVAC companies out there.

Mason D.

The technician was solely focused on upselling me into a new HVAC for thoussands of dollars when all he had to do was something minor. And he intentionally sabotaged my unit. He also told me that their supervisor is a former sales manager for like one of the main hvac famous companies and comes with that grimy expectation that they are to upsell every call even on services they don't need. He wound up charging me for what I was quoted for his service call. I had a new person come out the next day who showed me what he had done to my unit.