Full Nelson Plumbing Heating & Cooling

Company Overview

At Full Nelson PHC, our goal is to offer top-notch plumbing, heating, and cooling services from the first call to the final handshake, ensuring exceptional customer care from our trained, courteous, and knowledgeable staff. We maintain fair pricing and swift emergency service. We want to be known for our honest service and sales practices, providing options only for clear and valid concerns our technicians highlight as suggestions. We will focus on critical repairs only when a major issue occurs. We aspire to be acknowledged by our team for our commitment to ethical practices and the personal and professional growth of our customers. In our field, we will establish the benchmark for how plumbing, heating, and cooling services should be delivered.

In March 2003, Mr. Michael S. Mansell launched Full Nelson Plumbing Inc. Mrs. Heather Mansell became Vice President on December 10, 2012. The board voted her in as CEO in January 2018 and began the steps to establish Full Nelson as a majority woman-owned company. Their mission has consistently been to build a service company focused on fair pricing, integrity, honesty, and complete customer satisfaction. In March 2019, Elefson & Son's Heating & Cooling was acquired, allowing the company to diversify and expand its service offerings to include heating and cooling services. Mr. Dwight Elefson came on board and became the manager of the new HVAC division at Full Nelson PHC.

Michael ""Shawn"" Mansell found his calling in the apartment maintenance sector immediately after graduating high school. He picked up some plumbing skills on the job, which piqued his interest. At the same time, he felt a strong desire to enlist in the US Marine Corps. After his four-year commitment, he re-engaged with plumbing by joining some of the larger plumbing firms in Kansas City. His strong work ethic and determination led him to establish his own business, and with his wife Heather's support, they began operating from home in early 2003. In 2016, they had expanded to a team of six service technicians. Today, they operate from a 14,000 sq. ft. standalone facility with over 20 employees.