Franco's Plumbing Heating and A/C

Yoko C.

What a great company, Charlie the technician and his staff have been great. They are hard working and arrive when they say they will arrive. I was completely freaking out because my gutter draining system was filled with roots and unfortunately the material used previously(pipes) were flimsy and really designed to attract tree roots. In addition to this craziness, all of the draining pipes were under concrete. Essentially, Charlie decided that the best thing to do was to reroute the system. Anyhow, this plumbing company saved my patio from flooding.

Ken C.

Having problems with my water heater. The pilot light would not stay lit. Called Franco's at 5pm and was told they would have someone out in a couple of hours. Right on time Charlie showed. He tried a new thermocoupler but it still would not light. We then discussed changing the valve. I told Charlie the water heater was almost 30 years old!! We discussed the pros & cons of installing a new water heater. Charlie & his assistant were very professional with their evaluation of my situation. Charlie will be back tomorrow to install my new water heater!! Thank you Franco's!!

Scott M.

Charlie and and his team were astounding! We noticed a leak from our water main, and he came out that same evening to take a look. After digging trenches and cutting massive roots, they discovered the leak was under one of our large trees. He gave us a fair quote, did excellent work, saved the tree, and proceeded to give us a LOWER cost invoice than quoted. Crazy! I even mentioned that it would've been nice if i had thought to put a new shutoff in while the main was exposed (we only have a street shutoff), he came back the next day and installed it no charge, seriously; fantastic customer service. I come from a family of construction and it's rare to come across this type of service and integrity. Thanks again, we are so pleased with the way you operate and take care of customers. Can I give more than 5 stars?!

May L.

Talked to Charlie who was able to come and reset my toilet to fix my leak the same day. Paid what they quoted and had them fix a couple of extra small issues for a few dollars more. Kimberly from the office was great at responding to everything; administrative paperwork, invoicing, and receipt. Thank you guys you didn't disappoint.

Victor M.

Quick response, they went above and beyond answering all my questions even prior to me hiring them.
They were prompt, friendly and mindful.
Their pricing was fair as well. I will definitely call upon them again if need be.

Rick A.

Charlie and Richard are the BEST! After having two other companies look a my slow faucet and shrug their shoulders these guys fixed it! My new goto plumber.....highly recommended

Deanna A.

Francos plumbing fixed a leak in the crawl space under my bathrooms. After getting a ridiculously high estimate from another plumbing co, I decided to give Franco Plumbing a call. I'm so happy I did!!! I called Charlie @ 11 am & he came to look at the leak when I got off work that same evening without a fee!! He were on time, friendly, professional, & knowledge. His coworker, Kimberly, was also very friendly & professional. After assessing the leak under my home he showed me pictures of the damaged pipe & said he would have an estimate to me within the hour, and he did! His estimate was very reasonable, much lower than the ""other guys"". I made an appointment for the next business day. Again they were on time & kept me informed regarding the timeframe throughout the day. The leak was fixed & I am very pleased with the service I received! I will recommend Francos to my family & friends with confidence!

Sean C.

We're switching from a gas dryer to an electric dryer, so we needed to have our gas line capped before we could have our new appliance delivered. He came out the next day and was immediately able to get that done for us. Very knowledgeable and time efficient. Thank you sir!

James H.

If you won't the job done right the first time call Franco's Plumbing. After calling 5 other plumbers and having them say we will get back to you or we can do it next week we called Franco's Plumbing and someone said hello. And this is the best part of calling Franco's #1 call back to schedule time to look at the job,#2 out to do the estimated,#3 call back the same day estimate given and date to do the job,#4 job done on time and fast. This was a wall mount toilet that the others did not have the time to do. Thank you Charlie for the great job. After that job I had Charlie come back for another job

Veronica S.

Simply Amazing! My bathtubs had water kicking back up due to a blockage. He scheduled an appointment for first thing in the morning. (Mind you I contacted him at 730pm) 20min later my toilets were begining to overflow due to the blockage. He came out within 30min and fixed my problem! Super professional and quick. Definitely will recommend to all my friends!