Fortune Plumbing

Patricia R.

Work by the hour and are not honest on time spent. Guy showed up at 2:40pm was done and out to the car by 3:38pm. He tried to charge me for 1 1/2 hrs. When I asked him about it he said he got here at 2:25 and could show me the time sheet. When I said I wanted to see it he could not produce it. He told me he could make it for an hour if I wanted and I said I did want to be charged for only an hour. When he was correcting the bill he said """"we all have bills to pay"""" to try to make me feel bad that he was overcharging me!!! I am so tired of all these types of people always taking advantage of me! In the end the toilet was fixed, just not honestly.

Harold M.

I understand you want to get paid for the work done, but people make decisions based on quotes. The actual bill came in @ $1500 when the work was originally quoted at $300-$400. The additional work that was asked of you is estimated at $200-300. You would not have gotten the job if you quoted the actual amount. I don't blame you though, this was certainly our mistake using Fortune Plumbing.

Jeremy W.

I've called and called and left multiple messages for them to fix my pipes. I've never even received a call back from Fortune Plumbing. Very unprofessional!

Linda J.

I called on a Sunday and Ian (owner's son) came out on Monday. My sewage ejector pump was working erratically. Meaning is wasn't 'ejecting' like it should and there was a sewagey smell around the pump. Ian could see that the electric cord attached to the floaty valve thing (that's a very technical term) had about 2' of cord tangling in with the floaty valve. Thereby causing inconsistencies in operation. He pulled the cord out and taped it so it won't continue to get tangled and reglued where the pump cord and floaty valve cord go inside the ejector. He charged me a house call visit price of $175. He called before coming with his arrival time, was prompt, and friendly. I hope I don't need them again, but if I do, I will use Fortune again.

Jodi P.

Jesse showed up on time and very professional. Very reasonable and knowlegeable. I highly recommend this company.

Jak T.

Had a need to move a gas line in the basement for a basement finishing project. They came right out , quoted me 3 hours, charged me for two plus a few parts. Did not charge me for the time he had to run over to the box store to get an extra part. Good work Fair Price

Ray T.

I've used these guys for years. They have always done a good job. They replaced my main water line from the meter to my house a couple of years ago. The connection to my house broke and had a huge leak in my yard. They sent a guy out and all he complained constantly that whoever installed it did it all wrong. I I'm formed him that his company installed it. He finally fixed it and I went to the water company to try to negotiate my $1,000 water bill. After a few days they told me I still have a major leak and I need to get it repaired asap. After countless calls and no shows from Fortune I had to get somebody else to come fix their bad work. After many calls and being told they would send somebody nobody ever even came out. They absolutely left us hanging. Don't know what happened to them but I'd stay away.

Mike A.

We had a leaking supply line. We had 3 different bids and actually selected another plumber. That plumber showed up and as they prepared to start the work they were surprised by a number of things that they didn't plan for in their bid. So we got a fourth bid from fortune and they knew and pointed out all these challenges as part of their bid. They did the work on time. They did it for the estimated price and they did it without any surprises.

Urooj P.

The customer service and professionalism at Fortune Plumbing was second to none! They were fast and efficient in analyzing my problem with our bathroom leak and were able to fix the problem with limited expense. This is much different than many experiences I've had over the years with plumbers. Jesse from Fortune Plumbing was very professional and took time to show me tips and things I should do to prevent further issues down the road. I was blown away with the service and would definitely recommend them to my friends!

Michele H.

I called Brian Friday for an appointment. He assured me he could come out Monday morning, but wasn't sure what time. He asked if he could call me Monday morning and of course to it it sounds as if I'm being blown off. This morning at 8:15am he called and asked if he could come by in 20 minutes. Brian showed up and took care of our issue. Brian was professional, he took his time but moved quickly. He asked many time if I needed anything else. There is nothing like a company making you feel like a priority.