Fletcher's Plumbing & Contracting

Paula V.

I have worked with Fletchers Plumbing for many years, here at Marcum School. Their work ethic amazes me! We were having sewer/septic issues through no fault of theirs and they have been on the job for several days working diligently to make sure our system is up and running before we go back to school. What a great group of employees!!!!! They are conscientious, hard-working, meticulous and thorough. So happy they are at the top of of our Plumbers list! Thank you, Thank you, Adam, Ray, David, Miguel, Josh, Rick and everyone else that had contributed to this project.

R T.

They do not keep window time. Between 9am and 12 noon. Wish I would of called around before relying on their window time. Hope their service repair estimates are better then their arrival time estimate.

Shauna M.

UPDATE: David brought us another hose to our dryer because ours was too small. Talk about great service. Thanks again! 11.21.15


Thank you David Suarez #22

Last night PG&E came out to look where the gas leak was coming from. He found it was coming from the gas hookup to the dryer, and the valve that connected to the water heater, and one that was found today underneath weather blanket. PG&E had to deam it hazardous, and the gas was shut off.

My land lords called Fletcher's, appointment time between 1-5, David was here at 2-2:30. He came in looked at the dryer valve, and water heater. He told us straight up that our heater was too old, and they didn't have the parts.

He went back to their shop, brought us us a new heater. Here's why I'm going them/him 5 stars. He went above and beyond to help, stayed passed closing time just so he could finish the job. Very friendly, joked with us, and as he was fixing everything. He put up with me and my annoying multiple questions, and worrying if the gas was going to be turned back on.

At first he was just going to put in the heater, fix the valve, and turn the gas back on. Then come back Monday and finish the job, by bringing everything back up to code. Instead he stayed nearly until 6:30, and completely finished the job.

He fixed the dryer valve that connected to our dryer, put in the heater, and brought it all up to code, and finally turned the gas back on. Even though it's Friday, and people want to go home right at 5. He stayed and finished the job.


Thank You Very Much.

Rick C.

Do not use Fletcher's Plumbing. When you ask on the phone they will tell you it will cost $29 for someone to come out and then when they get there they will tell you $89 an hour minimum for work done. Just for ten minutes of work reinstalling a little pipe under the sink, $125 it cost us. Ridiculous. They should be more upfront about their service fees.

M B.

Save yourself the trouble. If you call a company and they tell you they'll send up a ""technician"" to tell you if they can do a job or not. That's the first red flag. Secondly, when they're not sure if they've ever installed a jet pump before (especially when they're just replacing one that there), why would you think a customer would be interested in using your services if you can't even tell them that you know what a jet pump is? Although the gal on the phone was nice, I think a technician should have been able to say ""yes or no"" on their ability to do the job. I would stay away from a company like this.

Dwight T.

Fletcher's Plumbing charges a $30 show up fee then quotes an outrageous price for service and repairs. I will never call this company as they charge way too much! I don't feel that they are honest with their pricing.

M D.

I apologize in advance, this is going to be a long review.

Please allow me to start by saying that I don't work for Fletchers Plumbing or own any part of it.

My wife and I have utilized the services of Fletchers plumbing on four (4) separate occasions and our expectations have been exceeded each and every time. We have worked with at least six (6) employees and the have all displayed the following attributes: they show up on time, are very friendly, provide us with a reasonable estimate, complete the work in a timely manner, clean up after the work, and never need to be called back to fix any problems (that they worked on). I need to stress that this is our experience with each employee.

They have completed the following projects at my house: installed a gas log lighter in our fireplace, remodeled our master bathroom, installed our whole house fan, and finally installed a 20 amp receptacle in our garage.

What sets them apart from other contractors is the fact that they show up, not just for the estimate (always delivered in a very timely manner), they complete the work.

When we have a project completed at our house we always get competing bids. Every estimate from Fletchers has been in line with other contractors in the area. The difference is that they haven't exceeded any of the estimates provided to us. They have routinely provided us with work exceeding the original estimate without additional charges. Yes, you can find cheaper contractors in the area (and we have used some in the past), but you don't get quality.

There is a reason they have the ""Gold Standard"" reputation in this area. They have earned it.

We will be customers for a VERY long time.

Carl W.

Called Fletcher's Plumbing for just basic prices on Tankless and with tank. Wouldn't give any prices without a $29.50 inspection of the location where it was going to go. They acted like they didn't want my business. Won't call them again.

Robin H.

I had a broken toilet and a house full of guests coming over. They had someone over within the hour and got it fixed. So thankful, will use them again!

Jim S.

Bad, Bad, Bad ... need I say more. get anyone else to do your work. they bill based on a ""book"" charge. this charge is to cover the work from start to finish. well the book rate is high...very high... then they dont finish the work. when you call to complain the ""customer service manager"" tells you in a very nice way to finish it yourself. they never return your calls or messages after that. I would hire anyone before I would hire them again.