Fiz Plumbing

Juston H.

After running into issues with another plumber that was trying to up sell my fiance and I on a job I called into Fiz Plumbing.

My first impression was a bit shaky - I called and Frank answered on speaker phone. It was hard to hear what he was saying but after a few minutes he took me off speaker and explained the whole situation to me. His van had broken down and he wasn't going to be able to make it out to help us that night. He then offered to call one of his techs to have the job done that night (for $85).

Let me be the first to say this if it hasn't already been said - In all honesty Frank and his crew TRULY care about customer service. Alfredo reached out too me at about 6 pm. His truck was in the shop getting the brakes fixed but as soon as it was done - he said he would be right on his way to find the root of our problems. He got to the house at about 815 and within 20-30 minutes had the drain unclogged.

He was extremely thorough and helped my fiance and I understand everything that was going on. After unclogging the drain he had us start up the diswasher to make sure the drain didn't back up again. He also told us the root of the whole problem which was our main is only two inches thick that we couldn't run our dishwasher and our washing machine at the same time. That it was the reason behind the overflow and clog into our shower/bath.

Nevertheless FIZ Plumbing has a lifetime customer. I was a bit uncertain at first - but within 5 minutes I could tell these guys were the real deal.

Daisy C.

A representative of Fiz came to my house yesterday found a leaky pipe and scheduled with us to come out and fix it next day 9-9:30am. Well here we are at 10:15am and they never showed. So I called asking what was up and they said oh yeah we got caught up at another job but we are on our way.

As a business owner myself, I make sure that if my employees are late for any reason that they get a call BEFORE the appt time to let them know what's going on and keep them updated. It's called common courtesy!

I asked them not to come at all and I am going to find a more professional company to finish my plumbing work.

Jose R.

I normally do not write negative Yelp reviews but I felt that this situation merits one. Again, I am not sharing this story for sympathy it is merely to explain the gravity of the situation. Three weeks ago my father-in-law passed away and my wife became incredibly ill and being in the bathtub has been one of the few things that has brought her comfort during this difficult time. Unfortunately, our water heater broke and I found myself searching for a plumber and Fiz Plumbing was well reviewed. I explained to Frank, the owner, my situation that I had been forced to boil water on the stove in order to draw a bath for my wife continuously for days. Frank seemed very concerned and began talking to me about God and how he would pray for my wife. He also said that as soon as the part arrived he would come in and take care of me because ""his mission from God was to serve people"" or something to that effect. The part arrived on January 20, 2015 and I called Frank and asked if it wasn't too late to get the water heater fixed. Frank seemed hesitant to accept the job on this day. However, he did have the time to give me a mini-sermon about how he found Christ after his own parents passed away when he was in his twenties. He then proceeded to tell about how he hit rock bottom and ended up homeless and turned his life around. He used God and his life story to lead me to believe that he would take care of me. He also found the time to tell me about a television commercial he has coming out in the near future. He also suggested that I should YouTube his inspirational life story ""Pipe Dreams"" that was filmed by Yelp. When Frank was done pontificating, he then said he would call me later that afternoon. I went to bed and still received no call. Friday morning I decided to call Frank at his listed cell phone number as well as his ""special"" number twice for a total of four phone calls. The whole time I continued boiling water for my ailing wife. Several hours later I received a jumbled text message with something to the effect that he was at a field trip with his kid and that he would be out by 2 o'clock. Unfortunately, I trusted Frank and waited and did not bother calling another plumber. On Saturday, I called Norwalk-La Mirada Plumbing and had my issue resolved within about 2 hours. Currently, I still have not received a phone call, an explanation, or an apology from Frank. I hope people read this and that Frank reads this and perhaps takes a course in business etiquette.

Jay L.

I've had mostly bad experiences with plumbers. They generally tries to get as much money out of you as possible rather than charging a fair price for fair work.

The Fiz is not your run of the mill plumber. Very nice guy, will talk your ears off if you let him :P but you'll like him.

He'll go above and beyond for you and is reasonable. I highly recommend him.

Tony G.

called frank at fiz plumbing , my sink in my bathroom was clogged, talked to him today he came out a few hrs later to fix it, his service was outstanding and may i say his personally is aweswome too, i see he takes pride in his work , im glad i called him , i will definitely use him again if i have any more plumbing problems :) tony g

Michelle M.

We were in desperate need of someone to fix our pipes and I stumbled upon Frank here on Yelp. Not only did he fix the issue-- but he came to give us an estimate at around 9pm (I called him late in a panic and he rushed over!) and took the time to really check out the problem. We had a few guys come out before Frank and they were totally ripping us off. Frank is honest, he is meticulous with his work, and to top it off he is a genuinely kind and hard working man. You can really tell this guy is passionate about what he does. He will work with you on many things, he is knowledgeable about his work, and I cannot thank him enough for helping us out. Not only have I found a plumber, but I also found a friend! Haha! Super awesome man. Get in touch with him-- you won't regret it, promise!

Spenser L.

Great service, always fair.

I've had Frank for several jobs, big and small, now. From slow toilets, to replacing toilets, replacing a whole sewage system, and replacing a water heater. He's always flexible with appointments, on time, fair, and full of energy. A true professional. Frank is my go-to guy!

Pancho P.

Plain and simple, Fiz plumbing is awesome. Frank and Chris came out and repaired a leak at my parents house. They were honest, professional, courteous, and just great people. When I say honest, I mean some of the best human beings you'll ever meet. I really mean that. I'm so glad I called these guys. Very Happy.

Pat L.

Thank you Frank for helping me on plumbing jobs several times. You fixed the leaking garden hose fixture, the leaky toilet, the washing machine drain and now I called you for a new garbage disposal. Thank you so much for you hard work. Your honesty is appreciated.

Lisa T.

Part I - Frank fixed it!

I was in a bind. While visiting my parents in Downey I discovered there was no hot water. They have this ancient tankless water heater that has always been trouble. Having flown 3500 miles for this visit, believe me, I needed a shower...a hot shower. I called Frank at about 7 am on a Tuesday morning, he answered the phone, listened to my complaining (I'd tried 2 or 3 other plumbers only to get answering services), and said he'd be over in about an hour.

Good to his word he arrived as promised, took a look at this ridiculous water heater (really, he didn't laugh too much) and had me back in hot water within 20 minutes. He and his helper, Chris, were very pleasant and polite. They told me I needed a part replaced, gave me the website to order it from and told me to call him when I received it. He left and didn't charge me a dime!

Part 2 - So, now I'm back in Florida, the part came, and I contacted Frank to let him know. Chris called me back saying he'd be at my parents house in about an hour.

I just called my mom and she said Chris and a helper were there and they couldn't have been more polite, ""yes ma'am, no ma'am, thank you ma'am, all the way.

As you can imagine, not being there to finish helping my elderly parents with this transaction was a bit of a concern, but I have to tell you the whole process couldn't have been more professional AND pleasant.

I highly recommend The Fiz and only wish he had a branch down here in Florida :)