Fix It Fast Plumbing Heating & Air

Beverly D.

We had a pipe leak under the house and needed immediate repair. The pipes were 70 years old galvanized pipes, rusted, and corroded. The house is on a raised foundation and it was a wet, muddy mess down there. Ernie came out and provided an estimate and timeline. We were offered a few options by Sam, the owner, on how to reduce the cost including financing and a maintenance program. We agreed to fix the broken pipe first and then to repipe the entire house. Jaime was also on site for most of the 5 days it took to complete the job. The team is incredibly professional! They work smart; efficiently and clean. Each and everyone of them went above and beyond to ensure the job was done correctly. Everything about this company is top notch from the daily calls in the morning to let us know what time the team was arriving to payment and communication. The cost was competitive and the service stellar. I highly recommend using them for your plumbing needs.

Elliot S.

Called on the weekend I got the answering service. The girl could barely speak English. I told her to have them call me. They never did.

Jennifer J.

Very responsive and flexible with appointments but gouges you in price.

This company knew I am a teacher and had to work 3 jobs for over 2 months to get my hvac system repaired and still wouldn't offer me a payment plan. A week after I got my hvac repaired my master tub sprang a leak. $800 later to replace the tub knobs and it's still leaking -- quoted me at at least $2K to come back and fix the entire thing.

This is bad business. They know I'm not financially able to do this and charged me EIGHT HUNDRED DOLLARS for something that wasn't even fixed. And again, did not offer the payment plan after spending $1400 the week prior. They know I'm good for my payment...

I do not recommend and will not be using their services again. Very disappointed in the price gouging. I'm just a woman that needs repairs on my home and they take advantage.

Find a company that won't take advantage of you.

Chelsea V.

Just a few days before Christmas and our old toilet was leaking... we contacted them and they provided a fast response and a reasonable quote. They were able to set up an appointment quickly for the same day. Jaime took care and did a great job installing our new toilet, only took about an hour.

Larry C.

THRILLED with the responsiveness of Fix It Fast! After my HVAC company came out two weeks prior after I sensed a problem and they claimed nothing was wrong, my capacitor quit on me after hours. The company who I have a service contract with couldn't help me out so I called Fix It Fast and within 45 minutes they were at my door and my AC is working! That's customer service! I'm switching to Fix It Fast and will be on a service contract with them as a result. A company that truly has after hours services is a HUGE plus in my book. Thank you to David for explaining everything at my house and for amazing follow up.

Unbiased B.

IF YOUR TIME IS VALUABE DON'T WASTE IT ON THIS COMPANY
I took a day off of work for a 10-2 window and they didn't arrive until my family was eating dinner at 6:30. My husband called several times during the day to find out what was going on and asked them to call me - they didn't bother calling me until 5:30 and blamed a busy day, an equally predictable and disappointing excuse. They didn't have the right filter for our AC unit and said someone would call to arrange a drop off - that was 2 weeks ago and we still haven't heard from anyone.

We'll be using another company instead.

Guy P.

I called for an emergency service. Two broken water lines. Tech said it would be 2-2.25 hrs. Theses guys wanted to charge $2200. They gave me a contractor discount and reduced it to $1890. This company are crooks. Stay away from them you will get ripped off

Kelly P.

I had a dishwasher that wasn't draining. I called them and they were able to come out the next day. They stayed in contact with me to let me know where the plumber was and that he was on the way. It was very much appreciated. It turned out to be a problem that we were able to fix ourselves. The guy was super nice and didn't even charge us for the visit. I highly recommend! Great service!

Carrie S.

I am only giving two stars because they actually showed up. I needed my water pressure regulator replaced. Fix It Fast came out and gave me the total cost for the job of $1,049.00 which came with a laundry list of other things that would need to be done along with the regulator replacement so that it would work correctly. I knew that it was WAY to high an est. so I sent them away. Yesterday a handyman came out and replaced it for $75.00 total labor + the parts. Total cost $207.00 It took him 15 min. and everything else is working just fine. No laundry list of stuff needed!!! I don't know what it is about plumbers but this is the second one I've needed in 13 years of homeownership and the second one to try and RIP ME OFF!!!! (I was taken to the poorhouse by the first one when I first bought the house) Shame on you!!!! and during a pandemic. I do not recommend this company, or any other plumber for that matter. Find a good handyman and move on with your hard earned money intact.

Jason M.

We had an irrigation drain blockage and called Fix It Fast on Tuesday and they came out and inspected it on Thursday and the hydro jetting was completed on Friday. We were quoted a flat rate for 3.5-4 hours of work. The cost of the project given the hours needed seems pretty reasonable compared with other company's per hour charge. The work was done in 2 hours time, but we still ended up paying the initial quote based on 3-4 hours. Had I known the true time of the repair, we probably would have gone with another provider.

Quality of work was great and the technician was super helpful and very clean. I was walked through everystep and even provided with a few tips on how to prevent future blockages. Everything was swept up and hose down when the job a was completed.

I would recommend this company for the quality of work just be careful of their flat rate pricing.