Fast Plumbing

Ford S.

Had a big job that required going through floors/slab and excavation to repair a drain leak. Eli took it on and stuck it out until late after hours to get the job done. He maintained his professionalism the whole time and did a great job.

Mary Kate P.

Used Fast Plumbing for annual service for our outdoor tankless water heater. Good communication, fast service, fair pricing.

Scott T.

I feel like I'm being a bit generous with 3 stars. Noticed a stream of water coming out of our garage on a Sunday. Later that night, we saw water seeping out from the baseboard in our dining room, right behind the refrigerator and figured it was the pipe that feeds the fridge. Called Fast Plumbing on Monday because they were the first company we reached that could come out the same day. They were upfront with the costs, there was a service charge, then they were going to do a hydrostatic test to see where the leak was. It would be $500 and then estimate further repairs, don't fix drywall they have to remove, standard stuff. I looked at the towels collecting water along our baseboards and agreed. Was befuddled when they returned about 15-20 minutes later and said there was no leak. I looked again at the water coming from the baseboard immediately behind the fridge and questioned again how there wasn't a leak. Was told it was either the roof or the a/c plugged.
Took them at their word. There was no damage to the roof (let alone rain) so we got up in the attic and were checking the hot water heater and the ac pans to see if there was water. No visible leak in the insulation, etc. We couldn't figure out where the water was coming from, since we were told there wasn't a leak. Still a stream of water coming out of my garage and outside the foundation was visibly wet from the bottom of the bricks to the ground.
Flash to Thursday and the leak could no longer be contained. There was now a steady stream of water coming out of our baseboard. Every single towel, bathroom rug and blanket was placed against the baseboards and were soaked through by morning and our dining room was half flooded, even with everything on the baseboards.
The wall was now obviously wet. So, we pulled the baseboard behind the fridge and viola! There was a leaking pipe, exactly where we said we thought it was leaking on Monday. Turned off the water to the house at the street and the same guy came back out. By then, we'd started pulling some of the soaked drywall, too. They fixed the leak and did another hydrostatic test. Said the first one didn't show a leak because the pipe was clogged with calcium or they didn't have the water turned off all the way at the street and it was being replaced at the same rate it was leaking, which would seem like it was holding pressure. What do I know. Maybe it's true, maybe it's an excuse.
Now, we're staring down the face of a homeowners claim with flood cuts on all three walls in our dining room, the wall in the kitchen where the fridge is, and possible rebuild of one of our bottom cabinets. Would it have been necessary if they'd fixed the leak on Monday? Maybe so. It looks like it was a pinhole leak for a while before it got to this point. Would it have been as extensive as it will be now that we blindly let water leak through our house for 4 days based on their testing? No, no it wouldn't. I take some of the blame, I guess, for being trusting their evaluation when it seemed wrong at the time.
At least they didn't figure in another trip charge and gave us a $100 discount off the 2nd repair bill.
I do not think, based on my experience with them, that I would use Fast Plumbing again.

Laurie F.

Hot water in shower was running hot and cold, something was wrong with the tankless hot water heater, but I couldn't figure out what? Put a request on Yelp for new unit and quickly got a response from Melissa (super organized, helpful) and relayed the details to 'master plumber' who said lets have an experienced tech diagnose to see what's really wrong, so we don't replace and still have the same problem. Cobey talked to me, replicated the problem in the shower and bath sink. Certified and trained by Rinnai, he knew a lot about Tankless sytems. Turns out the heater wasn't getting enough flow with calcification 'cause I hadn't flushed the unit every year. Talkless systems are a mix of electronic sensors and mechanical systems which can be tricky. A+ to Cobey and Aaron who were cheerful, knowledgeable and got the system installed same day. Didn't try to upsell or play any games. Reasonably priced (I also got competitive prices) and really did a great job, cleaned up and unit works perfectly. Highly recommend.

Ashleigh J.

What a great experience! I called them after being quoted $3,500 for a leak repair with my water softener through another company and they were quick to reply and get us in the books! They were able to have someone over to make our repair the next day for around $500! Our plumber was friendly and very knowledgeable, and gave us lots of helpful information as to what we can do to keep our water softener longer but also what to do to prepare for a new one and what we will need in the future. Our whole experience was great and we will be using them again in the future!

Hudson B.

My garbage disposal was broken, they were able to come very quickly to come fix it. Upfront about the cost and even showed me how to fix it myself if it happens again!

ruoxin j.

"We did locate the line that was leaking under the slab we recommended a reroute that normally runs around $3,500" --- we were told by the lady that we need to pay 8K~10K to have it fixed and we were NEVER told the location of the leak. We were NEVER told this could be fixed for $3500. Even today, this company is still lying.

I sucked it up when your company scammed me $1315. Now you are supposed to sucked it up for what you did.

Christi B.

Fast Plumbing was amazing-- from Receptionist to final solution. They sent a great team in one day. The tiny leak under my barn foundation was a complex problem to locate. They used the best equipment but more importantly, they were logical and practical in their approach to diagnostics. They walked us through the process and didn't mind me hovering. Also, important is their consideration of cost. They found the leak in the first hour. And they gave me options on repair. We chose to break concrete ourselves but they gave us a guiding plan on how to repair it.
They came recommended by a local plumber, Union Jack, who doesn't do foundation leaks. I appreciate the referral and will always use Fast Plumbing in the future.

Kristin N.

I had them come out to change three hose bibs because my outside faucets were leaking. It cost $600 and took one hour. I asked for them to put a splitter on the bibs where there hoses were leaking. They did not. They simply put my old splitters back on. The plumber said the leaks were fixed but although the leaks from the bib was fixed it still leaked from the splitter. When I called to complain they just said it wasn't their responsibility since it wasn't their part. Horrible experience. They also admitted than when people complain of low water pressure instead of just adjusting the regulator they try to sell people new regulators. Avoid this company!

Gay T.

Had my furnace serviced on Friday, when they were here they noticed that the vent for my gas water heater had become disconnected in the attic. bHe recommended that I call a plumber, I called Fast Plumbing, as they installed the water heater in June. Very quick response, and assured me that it would be okay. As jobs on Friday had runover. Promised they could send Jose out on Saturday (today). They call to give me a heads-up that Jose was on the way, got here and fixed it no problem. This company is professional and efficient. They are my GOTO plumbers!