Falcone Plumbing, Heating & Air Conditioning

Jeri W.

Decades ago - my mom was one of Sr. Falcone's starting customers. Our family likes to support the community by continuing to do business with family business traditions like the Falcones. Michael sent out Tony or Tomi - not sure which, my hearing isn't what it used to be, who was delightful. But I found the pricing of $700 to replace the cold and hot water pipes from the water heater to the wall a bit high. Being a senior person without water isn't a good thing, so I felt compelled to go ahead with the job. However, I think I will have to break with tradition and look elsewhere for any future plumbing work. I wish you well Michael.

Donna C.

Two thumbs up for Tony and Michael! We had a water heater leak and needed to replace the whole unit. The leak saturated the wooden panel underneath our water heater as well. Our home required a power vent water heater, which is more difficult to install. Tony talked me through the whole process and also replaced the wooden panel underneath. We had received three other quotes from other companies and Falcone Plumbing and Heating gave the best value. Tony and Michael completed the job in a short amount of time, 3 hours, with clean up included. We are definitely referring them to our neighbors. Thanks Tony and Michael!

Joey R.

I had an issue with my waterheater. I had one other company come out, before I called Falcone...which was a waste of time. I wish I had called Falcone from the start. The owner was so nice, believe his name was Mike. He was going to send someone out the next day, but i asked if he could get someone to come out that day...so I wouldnt miss another day of work. And he did...which was awesome! The guy he sent out was professional (Tony), he explained what he was going to do and got right to it. I will definitely be calling Falcone again for all my plumbing issues...and more!

Catherine A.

I recently used this company to service our furnace and air conditioning, to install an attic fan, and to install ventilation filter frames. All work was done perfectly, cleanup was excellent, and the people who came to do the work were professional and conscientious. I highly recommend this company.

Janet H.

A year and a half later, heater still not working properly and NOW they want $200 more after $8,000.....really?

Jason M.

Over all a good experience, they were very flexible with time and was very friendly, fast and efficient. He got the job done clean and i am very satisfied with the service. Price was a bit high but I expect to pay when it comes to plumbing, and great service.

John J.

My water on my toilet kept running and my wife was giving me grief because I am not too handy when it comes to fixing things. Falcone had always done a great job when I owned a deli many years back so I thought I'd give them a call to see if they could come out. Within a few minutes a worker (Rudy) called me and said he was in the area and could come by. He fixed the problem within ten minutes and was on his way at a reasonable fee.

Michelle H.

Hi I called Falcone for a leaky shower valve. My shower would not stop running no matter what I did! I even bought a shut off valve it still didn't stop leaking! The plumber showed up on time and checked out the problem! He tried to fix it but it was so old he couldn't I was so thankful for him trying! All I needed was some plumber not even trying to help me and out to just get my money! The valve just fell apart! He then suggested a reasonable price shower valve! He fixed my tub/shower knob, the shower valve, shower head! Cleaned it all up it looked better than when he started! The price was like 200.00 dollars less than I was quoted from my HOA! It doesn't end there! My sons school was having a fund raiser he asked the guy to donate and he did better he called Mike Falcone and he donated a faucet and install for my sons schools fundraiser! Next on my list from Falcone is a A/C unit! I'm totally happy with the customer service and the price they provided!

Blackjack C.

This review should not even receive a star, however, it definitely needs to be brought to the attention of others. We first used Falcone about 2 years ago. After searching all over the web, we could not find anyone who would work on our brand water heater other than Falcone. Read some good, some not so good reviews, but decided to give them a shot anyway since we had no other choice. They came out, figured out what was wrong and gave us an estimate to repair. The prices seemed reasonable and not totally outrageous. After all, they are the ones with the experience. When all said and done, we had to shell out another couple hundred for some ""additional"" problems. A little irked, but it is what it is.

Two years later, our water heater took another crap, so I gave them a call. Called in the morning to schedule an appointment and got the time frame of 3-5pm. 5:15pm rolls around, call, no answer. 5:30pm hits, another call, no answer. Ten minutes later his service tech is finally at my front door. He checks the heater and tells me the problem which I already knew. Goes into his speech about how he needs to do this and needs to do that just to make everything work. Gave me a soft estimate of about $2300 but would need to confirm prices since they just went up recently. Sounded way expensive. Since it was already past 5pm, everything was closed and he could not give me a hard quote.

Told him how disappointed I was about him being late, not to mention he could have come earlier during his time slot and may have had everything done. I asked him to give me a call in the morning with a hard quote and I'd decide if I will have them do the work. I got a second opinion from someone very familiar with our heater and quoted us $1800. I get the call from Falcone in the morning and he said it would be about $3000. He was ""kind"" enough to give me a $100 discount for my disappointment the day before. Of course I ended up going with the other contractor for $1200 less. Now I get a bill in the mail from Falcone for $100 for their service fee for coming out late the evening before! Good luck trying to get that from me! I highly suggest getting a second opinion before getting work done with Falcone. The other company offers FREE estimates and did a beautiful job without all the ""extras"" that Falcone said needed to be done for the new heater to work.

Sou T.

AWFUL!! Just Awful service and work preformed. My wife cry her self to sleep for a week!!! They made more damage to our property than they were here to fix. Stay far, far, far away from they guys. And to add insult to injury. They billed us for the work they did to repair their damage to our new home. Personally, I don t think they even know what they are doing. I would give them zero stars, but you have to give them at least one to write a review.