Express Plumbing Heating & Air
Company Overview
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Express Plumbing Heating & Air was founded by Ben, focusing on plumbing, drain cleaning, septic services, and excavation. At the beginning, he took service calls by day and completed paperwork at night. He expanded the business to serve both residential and commercial clients, adding HVAC services. In 2019, a long-time employee, Brad Jordan, became a co-owner. Then, in 2020, another long-term employee, Chloe D, took on ownership. The company now serves over 11,000 satisfied clients in Nampa, Idaho, and the surrounding communities.
Ben spent many years working for local plumbing and drain cleaning companies. In May 2006, he started Express Plumbing Heating & Air with a single goal: ""to help everyone live a safe and happy life"". By establishing his own company, he aimed to deliver quality and dependable service to each client, support his team, and give back to the community.
Ben feels privileged to lead such an amazing team that shares his vision. As the business expanded, he welcomed two additional owners to help realize that vision. The team's collaborative efforts are directed at realizing that vision. The vision remains: for every person to live a safe and happy life!
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

Totally wasted the majority of my day, so far. Called for an appt yesterday night and they said appt was between 10 and 12. At 1140 called to ask for eta and they said two more hours. Asked for someone else to come sooner and they said someone was on the way from boise. An hr later still no show. Called again and they said plumber was having vehicle problems. Now they say someone else is coming that is 15 minutes away. Well i wont hold my breath. My time is alreadycwasted waiting on these guys. Express plumbing? Yeah right

Had a problem with my tub faucet and the water wasn't getting hot. Chris came out within 3 hours and had it fixed in about 2 hours. He had to cut tile and do whatever plumbers do, but he did a good job and I had a hot shower for the first time in a month.
He was very personable and very pleased to be working with Express Plumbing. He thought they were a very good company, and I would agree. Plumbing is never cheap, but I was very happy with the work and with Chris. Would definitely use them again.

Didn't show up the first day. Missed the appointment window on second day. Said the quote for sewer work would be free then on second day said the quote would be $200 which I could apply to the work. I cancelled the service call.

Well I got a call from a person representing Express Plumbing the 6th of December. She wanted to know why we would write a review so negative? Really? I still haven't got an apology or any response from any management person. It looks to me like the main problem with Express Plumbing is the management. Still wouldn't call them for any kind of TIMELY repair. C P

Beware-limited knowledge of what they are doing. $700 of work on my backed up sewer and had to get someone else out 2 days later. Sprayed green paint to mark sewer line that I still haven't gotten out of my beautiful concrete patio. I called the office and they promised they would be out to clean it up and never did. My hallway has marks on the wall where they dragged hoses. Nice guys but honesty need to be trained better or fond another line of work.

Very good service Dean the technician was on time and completed the work in good time. He was very professional and gave me some tips on how to avoid the problem in the future.

Very good service, very professional and did a very good job at providing the service. The service person, was friendly and professional.
They are very expensive, incredibly expensive labor rates. I'd recommend them, but warn you it's gonna cost you.

Trevor was very professional, friendly, and arrived right on time. This was the first time we had our septic pumped at this house and my husband and I were unsure where it was located. Trevor was able to find it in only a few minutes. The whole process went quicker than I was expecting. When the job was done I was given some very useful info regarding maintenance and how often to have the septic serviced. I was very happy with the service we received and would definitely use Express Septic Plumbing again.

Called express plumbing due to some minor problems. They sent Toven out that afternoon. Turned out he didn't have to do much so our bill was minimal. He also gave us some good advice and an estimate on future work. I will definitely recommend Express. Plumbing and Toven to friends. I can see why they have so many 5 star ratings.

My mom had a small flood in her basement when their main water drain line plugged during the night. I called Express based on Yelp reviews and they had someone out that afternoon (on a holiday) and he was able to resolve the issue quickly, efficiently, and for a reasonable price! The technician was clean cut, professional, informative, and respectful. We were very grateful to the technician and to the office staff for making this process so easy and affordable!