Expert Rooter & Plumbing

C K.

Found them on Yelp, wish I could say I had a positive experience.

Had them come out to clear roots from the main sewer line, which I have done several times over the years. On the positive side, the technicians were friendly and courteous.

I was unable to be present until a half hour after they arrived. Unfortunately, during this time they decided they were unable to get their snake through a bend in the line. Paul then authorized them (without my permission) to use their camera, an additional $250 charge, and very typical tactic.

After giving me an $8,000 estimate to replace the section of the line, which I refused, they finally ""figured out"" how to snake the line. Sadly, they did not have the right sized blade for their snake with them. Ran it through without a blade and cleared the line, but I knew that the problem would be right back since they only cleared a small section.

Foolishly paid them and sent them on their way. Followed up with Paul and he said he would send them back with the right blade. Never happened. Then followed up and he offered me a six month guarantee.

Six months later, problem is back. Called Paul several times. No answer. No response to my messages. Tried to take the high road here, very unprofessional response. Very disappointed customer.

C. John S.

Am connected to a shared sewage lateral line with other property owners. Due to tree roots and additional shifting of the old terracotta/clay pipes, it was a pain to do something as every year there was a back-up/leakage problem and suddenly got bad -- real bad.

Well, Expert Rooter & Plumbing came in, 'pipe burst' where appropriate, and then re routed certain spots with new PVC, the latter done because there was unknown concrete poured around some of the lower stretch many years before.

Addionally, Paul's price was MORE than fair as he absorbed some of the unexpected extra work at minimal cost.

Plus Angelo kept all of us informed as to downtime re: showers, flushing etc., ( which incidentally, was minimal ).

The workers were friendly and think I speak for all of us when I state that we certainly recommend this company for both quality and price !!!

Elizabeth D.

When we put our San Francisco condo up for sale, we needed help to get it into shape. I called in Expert Rooter & Plumbing, not knowing what to expect other than what I read in the reviews. I have given Expert Rooter &Plumbing five stars not only for their honest, reasonably priced, professional, timely, and kind service, but for performing spectacularly when they encountered problems (as almost always happen in any kind of home repair or maintenance). They not only found & ordered the necessary parts and installed them as quickly as is humanly possible, but they also provided personal 'touches' that made the situation much more pleasant. Furthermore, they did all their work cheerfully in a very tight, hot space. If we were not moving out of SF, I would absolutely use Expert Rooter &Plumbing again and will most certainly recommend them to friends.

Marcus H.

If you are looking for a plumber to fix your home's plumbing issues, Paul at Expert Rooter and Plumbing is your guy. He has great ratings for a reason. He was very prompt on time, very thorough with his work and estimate, and did a really good job on fixing pretty much the entire plumbing for my house.

Paul listed out everything that he was going to work on, he followed through, and made sure I was up to date with information as needed. He explained to me the whats, wheres, whens, whys, and hows. Price wise, he was very competitive among the three other bids. I would use him for other future issues moving forward.... Thanks again, Paul.

Bianca G.

Great service. Paul and his team did a great job. I have a plumber in the city who I use usually but for the job I needed (a gas line for a fireplace) he suggested I just go with one of the people that works with the Fireplace business. I am so happy to say they did a great job. They were punctual, professional, informative and generally just excellent The job took less time than expected, the permits went off without a hitch and their price was competitive with the other bids (actually slightly less!) They even left the space tidier than it was when they got there!

Now I have TWO great plumbers I trust which I'm very happy about. Call Paul and his crew- they do an excellent job!!!

(p.s they are based in the south bay but also work in SF!)

W. L.

I called Paul after finding him on Yahoo then checked on Yelp about his business. He was great! He was professional and the quick response (same day) was appreciated as my disposal was leaking water. He is very reasonably priced and workmanship was excellent.

I highly recommend him for your plumbing needs.

Carla M.

Paul from Expert Rooter and Plumbing, Inc. was in the neighborhood when I called him about a problem with my dishwasher. A neighbor recommended him. He immediately offered to stop by to check it out. He was here in 10 minutes and the dishwasher was working in 20. Super professional, even my cranky dog liked him! He is my new plumber.

K L.

Paul is the best in the area. Expert Rooter installed a new gas line for our gas fireplace, just in time for winter. Paul came out and was friendly and on-time from the estimate appointment, to installation, to inspection with the city. His crew was courteous and did a very clean-looking install.

Price-wise, he really can't be beat. We obtained 4 bids from licensed plumbers and not only was Paul the lowest, he beat out the local competition quite handily. He also works well by email and is responsive on the phone-- he always calls back when we left him a message.

Thanks guys!

- K

Aoshi J.

I found Expert Rooter through my project manager Chris, who highly recommended this company to fix my leaking garage ceiling. They were a wonderful team, a pleasure to work with. They were punctual, honest, efficient, and polite. Thank you Angel, Anthony, and Paul!

HT

Terri S.

Expert Rooter & Plumbing did it again. I have just moved into a new home that did not have a garbage disposal and was in need of a new toilet. Paul and his crew did an amazing job. Thank you so much! What a great job.