Excellence Plumbing

Nick K.

Great experience with Steve and Jay. Professional and friendly, they get the tough jobs done quickly. A+

A F.

Fantastic work, great communication, helpful and thoughtful. I got in touch with Excellence on a recommendation, and am so glad I went with them to get my hot water heater replaced. I trust their advice and appreciate their careful work.

Helen W.

Steve and Jay are my heroes!

I've been having issues with two of my toilets and I was super nervous calling people online but I'm SO glad I reached out to Excellence Plumbing. I'm a member of Nextdoor and saw a post from a neighbor saying she used Excellence for some issues she had this weekend and they were professional, spot on with service and a huge help.

So, I gave them a call this morning at 9am, and they were at my house by 12:30pm! I was shocked at how quickly they were able to squeeze me into their day.

Immediately, I got a very warm feeling about these two. They came in, diagnosed the issue, resolved it and gave me friendly tips and a warm conversation along the way. They educated me on water pressure and how specific brands of toilets function. In addition, they have some pretty awesome personalities. Steve is more social, but Jay is the doer. He literally came in and fixed my issues faster than I could even blink.

Their professionalism is exactly what I was looking for, and I can't be more grateful for their work ethic.

After they fixed my toilets, I mentioned that my car wouldn't start this morning and Jay literally looked in my hood to figure out the issue. Once he narrowed it down to the battery, he cleaned corrosion on the terminals of my battery and waited there patiently as my car slowly decided to start running. He took so much time to help me and I honestly couldn't be more grateful!!

Overall, I highly recommend calling them if you have any plumbing issues. If I could give 10 stars, I would!

Wilbert H.

These guys were great, they know what they're doing, they have great costumer service (very rare in D.C.) and they work on Saturdays. The project in our house involved working in a very narrow space and they did it seamlessly ( I did not get asked about the type of work area the project would be in, which has happened to us with other contractors). It's been raining so much lately that I know I will contact them soon.

Cait H.

All these good reviews make me nervous these guys aren't going to be as available going forward, but I can't help but rave about their professionalism, friendliness, and work product. What a team Steve and Jay are! I could type nine paragraphs about the work they've already done in our new (but old, like all Cap Hill homes) house which we have owned for less than two weeks. Two weeks and these guys have been in our house on four separate occasions, every time with a smile and a quick solution and plans for larger issues to be fixed down the road, when we haven't just emptied our pockets.

I will share one little anecdote should tell you all you need to know. We needed a new dishwasher and Steve recommended a brand but suggested we hit up the center aisle at Lowe's where we can get some ""out of box"" models that are discounted (returned for one reason or another but typically working just fine). We went on a Sunday but there were none there so we just purchased a Bosch (per his recommendation) which was on sale and moved on. We had them in the house a couple days later when our shower ended up leaking into our dining room (some shoddy contractor work) and they had to go to Lowe's and get some parts and found us THE EXACT SAME DISHWASHER for $550 less than what we had paid sitting in the center aisle. Steve purchased the dishwasher on his card, put me on the phone with Lowe's customer service to cancel the order on the new dishwasher, carried it all the way to their truck (Lowe's won't deliver the discounted models), brought it to my house and installed it later that week. Simply amazing.

Good work, reasonable prices, and super personable.

Angela S.

If I could give 10 stars I would. Steve and Jay were simply a pleasure to have in my home. Great people and great professionals. Call them!

Bev E.

Steve and Jay are amazing. They are professional, knowledgeable, courteous, honest,and their prices are fair. I highly recommend Excellence Plumbing especially if you have had bad experiences with other plumbers. They are also truly pleasant to be around.

Maureen L.

Excellence Plumbing has excellent reviews for good reason. Our valve to our exterior hose and interior valve shut off both needed to be replaced and bit the dust this morning as I was watering the yard. Panicked, I called the highest rated plumber on Yelp, that was also in my area, and Steve answered immediately and came within the hour. They were very professional, courteous and charged a fair price. Highly recommend.

Q X.

""Slow-Down. Take a Breath. Be Patient...""

The voice on the other end of the phone responded with the zen-like calm of a monk, and emotional wisdom of a blues musician. As I explained my issue with my hot water heater, the leaking pipes, and the ensuing realization -- I did not know, what I did not know.

Steve would periodically commit his timbre to this refrain, ""...Be Patient.""

I would come to understand those words are the first rules of homeownership. It leads to another mantra at, Excellence Plumbing, ""If it is worth doing, it is worth doing well."" In order to do a thing well, it requires the application of skill, over an extended period of time. The team at, Excellence, as lead by Steve, is able to apply that diligent, determined, level of skill over an extended period of time to provide the correct solution (not a short-sighted answer).

In my case, a simple hot water leak revealed a series of issues which Steve articulated to me while not talking over my head. It is the best of both worlds... A tradition of pride in craft/skill (and) The integrity to bring the best solution for your budget. Excellence, solved the problem without draining my wallet (pun intended), and they are now my go-to resource for any plumbing related repairs or upgrades. Yes, Upgrades.

My review: Contact Excellence, and...

""Slow-Down. Take a Breath. Be Patient."" -- They will take care of you.

Adrienne S.

Steve and Jay were amazing. They came and fixed our clogged drain in no time! They were early which was excellent, friendly and efficient. We will be hiring them for another job (putting a utility sink in the laundry room) and they're coming back next week. Couldn't be more pleased with their service! Saved in our phone book!