Excellence Plumbing

Adrienne B.

Like many in the DC area after this multi-day freeze, I woke up to a burst pipe and a basement full of water. I called three different plumbers and none of them could fit me in. Thankfully, I saw the number for Excellence and called. Mr. Steven (I think that was his name, I apologize if I got it wrong) answered right away and was able to send a plumber out in just a couple of hours. The plumber, Mr. Terence, was AMAZING! He was kind and professional and immediately diagnosed the issue. He got the necessary part, came back, and within 10 minutes told me I was, ""back in business."" Indeed I was. I am SO grateful to Excellence Plumbing and they will be the first folks I call when I have another plumbing issue. Highly recommend!

Erika K.

Very nice staff. They worked around my schedule. Even purchased a new toilet for me when I didn't have time to shop for one. The new toilet works and looks great. They even fixed my clogged disposal. I couldn't recommend them more.

Michelle L.

He helped me fix my drain problem
over the phone and didn't charge me. He was very friendly and explained everything in great detail. While he could have told me he would need to come over to fix it, he saved me the money by just telling me how I could easily fix it myself.

Seeta P.

We had an outstanding experience with Excellence Plumbing when our water heater broke down. Their response time was much faster than other companies, they were knowledgeable in figuring out the problem, they went above and beyond in procuring parts for the job, and were more reasonably priced than other companies. You can really tell that they put their clients first, and we would highly recommend them for your plumbing needs.

Catherine R.

Really satisfied with the experience of working with Excellence Plumbing. After dealing with a whole host of unreliable plumbing companies that canceled, or didn't arrive with the right instruments, or refused to give me a rough price estimate, Excellence got back to me right away, scheduled the appointment at a specific time (no time window!), arrived on time, and solved the problem (snaking shower drain) within one hour. Pricing was reasonable (and they gave me a price estimate in advance of the appointment), and was lower than what other companies charged. Happy, happy, happy with this professional and easy-to-work-with plumbing company.

Tarah D.

Can't recommend them enough! We've had to use Excellent Plumbing twice (because our old building has really crumby pipes). They are really responsive and great to work with. The first issue with the pipes was a bit complicated, and they walked us through everything every step, including all the issues it might be, why they were trying X, and what would be next if X didn't work, etc. They were thorough and professional. Our second issue happened almost a year later, and they remembered the nuances of our building and the pipes situation from the previous work, so they were ready to build on that experience without needing to ""start from scratch"" on knowledge about our crap pipes situation. Obviously hope we don't have another plumbing crisis, but with this building we will someday, and I'll definitely use them again. Highly recommend.

Jenn K.

Excellence Plumbing really lives up to their name! I had a handful of plumbing jobs that needed to be done. They installed a new kitchen faucet, reseated the toilet (since my contractor had screwed it up), installed a bidet seat, snaked a drain, and added a diverter to my shower head. The shower head peaked at first, so they came back and fixed it. Very nice people, and they make sure their customers are satisfied.

Helena B.

These guys were absolutely amazing. They did a huge job on the front of our house and were super communicate and covid safe. They were also just extremely friendly and helpful.

John H.

I called Tuesday morning Feb. 16 about a clogged sewer line running from a basement toilet. Excellence answered right away, gave me an estimate and came to the house very quickly. Once here, they were polite and quickly solved the problem. Top notch! The next morning I noticed a puddle of water under the toilet and saw there was a leak from where the toilet tank attaches. I called them immediately, and they didn't pick up. I left a message, and they didn't call back. I give them five stars for the unclog. I take it down to two because they left me with a leak when they reassembled my toilet and then didn't communicate with me about it afterward.

Brandt M.

They were super safe when they showed up got the job done, saved me some time and money. In addition I called last night about an emergency when my outside faucet broke off of the wall - they walked me through finding the shut off valve for the water after a few calls.