Essig Plumbing & Heating

Kim D.

Woke up week before Christmas last year to no water. Turns out our well pump had gone (was over 10 years old so it had a good run). Called Essig as the name was known to us. Charged $5,000 for them to install a new pump and a couple pipes and valves inside house. No digging was necessary, there was easy access to pump right outside house. Now hearing what others have paid for new pumps which include a lot more work realize we have paid at least twice as much as we should have. Will definitely not use Essig again.

T F.

They have been out to my house 8 times and have not fixed my problem, but they do have a lot of excuses why it is anything but the water heater, including, it must be the water coming in. Really?

Kris K.

Furnace was not working. They came out the day I called. Charged a $189.00 for diagnostic. There minimum estimate was $1700.00 and their maximum estimate was $8300.00. I contacted another local company that fixed the problem for $143.00. Sales is their priority only, not customer needs.

R Kelsey S.

I have a severe plumbing problem. I was charged $122 for someone to come out who was completely clueless to spend the entire time of the visit speaking to a ""supervisor"" on the phone. I had to suffer through another week with the problem for an appointment with a ""supervisor."" My appointment window was between 11 A.M. and 1P.M. I called in three times awaiting my visit. On my final call was I was informed in an extremely rude fashion that no one would be coming because they could not get hold of me on the phone. Great inner office communication folks. Think of Essig Plumbing, think of the old Steve Miller song, ""Take the money and run"". So I lost a day off without pay, still have my problem, and am out $122 for absolutely no professional services rendered, not to mention being insulted by the rude woman on the phone. Great professionalism folks.

Rich T.

Unfortunately, I seem to have to call Essig at least once a year to come and take care of some malfunctioning or broken essential item in my house - water heater, toilet, AC unit etc. Joe Wolf has been out a couple times and has been very professional and helpful. He seems to know our house at this point and makes a thorough diagnosis. The cost may be a little more than if you shop around but I like knowing they come out quickly, do a good job and warranty their work.

john b.

I called Paul Essig to repair or replace a $60.00 cheap bathroom sink faucet. The service technician quoted me $1100.00 to replace 1 faucet. WHAT A SCAM

Do not trust this company with any issues you are having in your home.

STAY AWAY

Wanda W.

Our air conditioner wasn't working so we called them. I saw a tv ad and what they said is exactly a business I want to align with. Honest, won't gouge. Well . . Don't believe their ad. They are exactly the opposite. They came out quickly (for $175). The tech wasn't there to diagnose. He didnt even take the cover off. He quickly told my husband we needed a new air conditioner and a new heater. My smart, mechanically inclined non HVAC husband could actually hear things that the young salesman blew off. He was clearly there to sell. We moved on to another local business. An honest one. While we may need to replace our air conditioner the other company actually diagnosed the issue and agreed with my husband where the issue is and said ""no way do you need a new furnace"". Well Essig, you may have raked us over for $175, but you lost more in a sale and reputation. We know lots of people. . .

Dave S.

First Essig plumber ""repaired"" a loose toilet. A month later the problem returned. Second Essig plumber ""repaired"" it again. No refund for the first failed repair, and very, very expensive.

Years ago Essig was a reliable and trustworthy plumbing company. No longer. Go elsewhere for your plumbing needs.

K H.

I've used Essig several times already in the past we always ask for the same technician he always did great work but this time they sent someone different so I figured ok if he's as good as Phil were golden well not this time I always come home from work and look at there work cause I'm always impressed by the quality of there work I had them come out to fix my tub faucet and drain and replace my outside faucet when he fixed my tub faucet he broke the cover and instead of saying something he filled it in with silicone and never replaced the outside faucet I'll still use Essig as long as it's Phil assuming he still works there

Kyle S.

We contacted them for emergency water heater replacement at 9:00am. I was quoted around $1200 on the high end for replacement and $189 for SATURDAY service call. We were OK with that. Repair person was running behind and asked about doing repairs on Monday...OK no big deal. He asked which water heater we wanted and told him nothing special but something with decent warranty.....his response $2500 and best price was $2000 without warranty. So since this is robbery they pretty much blew our chance of having the work done by another company that day because it was now 5:00. I believe this is a common scam tactic and I feel very bad for the elderly people who are abused by companies like this. We have another company coming Monday and it's $1150 for 10 year warranty 50 gallon tank. STAY away...you will be played with and ripped off! ESSIG should be ashamed!