Essig Plumbing & Heating

Cindy H.

Asked to come out to look at 2 small leaks. They did not give a time window so had to plan on being there all day. Would only quote a flat rate which ended up being a ridiculous amount for 3 hours of work. Would not recommend them for any plumbing work.

Richard W.

I have been a long term customer, one of Essig's "" Diamond"" customers. However, this company has changed. They come out twice a year for our ""check ups"" for plumbing and heating. They were always good techs and took care of things at a reasonable cost. NOT this time! $283 to open a sink drain! $302 to replace my two easily replaceable water filters. Replaced the flappers in my 2 toilets $428! They also told me that I would not pay anymore for the salt for my softener; charged $20.57/bag that I could get for $8/bag. Finally, UV bulb bacteria replacement for $263. Needless, I am extremely disappointed in Essig and I have CANCELLED my ""Diamond"" service membership and will never do business with them again! I did call Essig to express my concerns to their Service Manager Dave...no explanation, no satisfaction except, 'Did they do the work? And, was it done to your satisfaction?' If you do decide to use Essig PLEASE ask for an itemized quote for ALL their work...parts cost and labor cost. The service manager gave me some scam explanation that they(Essig) do not do it that way so the customer doesn't have to pay taxes on Essig services!?

Barbara J.

Great reliable service and professional, but a little on the expensive side. I would recommend.

Karin K.

Wow..... and not in a good way! Over a month since they first came out and I'VE been following up and getting the run around with ""what- to- do- next? "" I've got more details to write, I'll be back when I have more time. Wish I had checked out these reviews first! Ugh

John H.

I've waited years to give this review to show just how unethical this outfit is. In either 2013 or early 2014, after a routine heat pump regular cleaning and maintenance call, the technician informed me due to a faulty heat exchanger, we would need a new heater. He then called several ""sales"" people from their office to come out and give us an estimate. By the time these so called sales reps (3 of them) were finished, they determined we also needed a new water heater and a new AC unit as well as the heat pump. Their estimate exceeded $14,000 dollars. Knowing full well a scam when I see one, we paid the outrageous $500 fee for services for that day and immediately cancelled some ""diamond plan"" we were in with them and HAVE NEVER used them since. The kicker is our original heater and AC unit are still functioning fine 7 to 8 years later. We have replaced the water heater. Whenever I see their trucks, I fear someone might be being told they need something they don't. People need to get several estimates. I have never since had any experience similar to the one from Essig.

Fred S.

We required emergency call on a Friday afternoon and was given appointment between 2-4, then got call couldn't come until Saturday. Worker came to repair well pump assessed the situation and called for another worker to bring equipment that was needed. Workers were very professional and did a great job. Done in4 hrs. The negative is the company's one flat fee instead of basing it on labor and parts needed. Did contact company and made management aware of my disappointment in price. States he would a credit but not done as of now.

Morgan S.

On a Friday morning my main shut off to the house was leaking a good amount. Because my township told me that if it wasn't turned back on before 2pm I would be without water till Monday morning, I called Essig. They said it was a $59 fee to have someone come out and look at it and a flat rate for whatever job they had to do. When the plumbers got there they said they would take $200 off since I already had the water turned off... $200 to turn off the water?!?
Yo replace the valve it took them less than 45 minutes and let than $100 in parts. My final bill was almost $500. I will not be using then again because that is outrageous pricing. I had no choice. Either let it leak all over my garage and pay an obnoxious water bill all weekend, go without water for almost three days, or pay this ridiculous amount. I will be calling to complain about this

Bryan M.

A couple of years ago I had an issue with my air conditioner in a recently purchased house. Essig HVAC did a fantastic job setting me up with a new system for what I feel was a reasonable price. So I decided to purchase membership and became a Diamond Member for $27/mo. This past January, the plumber came for my routine inspection of my system. He told me my water softener and conditioner were getting old and needed to be replaced. He quoted me a new system for a few thousand dollars. A couple months later I went on a little vacation and the water system sat dormant for about a week. When I came back I noticed them at the water pressure on my house wasn't right. If I ran the washer machine and flushed a toilet or turned on another faucet, there was zero water pressure in my shower. Today I realized that the reason my system wasn't running correctly was because somebody switched the water conditioner off so that it would regenerate automatically. The last time anybody touched the control panel is when Essig's plumber came to my house to try and sell me a new system. Maybe an accident. It feels more malicious. I have cancelled my membership with Essig since I can no longer trust them.

Eric S.

Similar experience as others with regards to quotes being insanely high. Water heater needed to be replaced. Quoted over 3000$. Called for breakdown. Water heater was about 1000$. The rest was labor, profit and misc. told them it was way higher than others and they took off 500$ with no hesitation. Still too high. Feel for those who don't know any better and pay these prices. Look around there are equally as reputable companies who are more fair in prices. The tech and sales manager were both very nice and professional and I had no problem getting an appointment.

Pablo N.

Sad to say this because it's literally a stone throw away from where I live. I've had essig come out twice to do their special summer AC unite tune up. First time it was a pleasant experience. Took care of what they needed to do and where on their way. Second time around now...not so much. Technicians came in and went right to work. Came back up with in twenty minutes and informs me that I have a leak somewhere and that I would need to replace coils in my unit, but if I wanted to make sure the problem was fixed a hundred percent that I should replace the inside and out outside unit completely. He gives me estimates for both jobs and they are both well over three thousand dollars. I told him I would have to discuss with my wife, he didn't seem to eager to hear that and just like that he was on his way. Never showing me where the leak was exactly at or even charging me for him coming or leaving any paperwork stating the work that he did. Just up and left. I called UGI to have a second opinion on it and UGI could not find any form of leak in the unit after spending and hour plus inspecting the whole system. It wasn't till he went outside and found the caps where they fill the coolant didn't have any gaskets. Potential reason by the coolant was low... small consistent leak through the caps...essig was the last company to touch those caps... in all Essig it's a shame to be writing. I hope you guys work this money grabbing problems out of your company.