Erkies Electrical Heating and Air Conditioning

Dennis P.

Outstanding service and follow up. I have a second home in Palm Springs and recently encountered a problem with my air conditioning unit. I placed a call after hours to Erkies and they responded immediately with a very professional technician who quickly diagnosed the problem. They provided frequent updates on the status of the repair and had my system back up and running the day that the replacement part arrived. This company represents everything you hope to find in a repair service.

Chris B.

Maybe it's because I am used to the terrible service of ""everything LA"" but these guys are top notch. I called after hours just to see if I could get anyone to come to my place to service my AC. (It took forever to chill after sitting for a few weeks.) Somebody actually picked up. He took all of my information and said that I would get a call in the morning at 9a to schedule an appointment. That happened. She got me scheduled for the next hour. One hour later, they showed up. He was awesome. He inspected my unit, cleaned it, got up in my attic and serviced my unit. He explained where my coolant level should be and said it was a tiny bit low but that it wasn't necessary to refill it. Imagine that, no up sell! He asked me about my heating needs in the winter too. He said that I had a lot of dust in my unit but that nothing was going bad and everything was in perfect working order. He then charged me the $79.99 which was exactly what was quoted to me on the phone.. In summary, on time, friendly, knowledgeable and honest. I will never call another AC/Electrical place in Palm Springs. They've got my business. Excellent people, excellent service.

Cameron G.

What a great experience I just had. Staying at a friend's house in Palm Springs and the A/C went out. We called Erkie's and they quoted the best price for sending out a technician for diagnosis. The technician, Jamie, arrived on time with 15 minutes head up as we requested. He was professional and diligent. Jamie diagnosed the problem, fixed it, and then performed full regular maintenance on the system. Very inexpensive, very professional, and very thorough. What more could you ask for?

Rollergirl V.

I just love this company! 2x now they have bailed me out of a sticky situation. First as having some vents replaced whuch magically dissappeared one day. Quick, professional and solid value. The second time was recently. Had two new guests staying at my house for the weekend and out of nowhere, no warning, the AC stopped working in June!?!

I got some pretty perturbed texts from my guest at 9pm and really had no idea what to do since I was in Seatle on business! No problem for Erkies-they dispatched a tech and within 1hr or so he arrived fixed the problem and left an invoice for me to pay during business hours or online! PHEW!

Again, fast, professional, thorough (made some recommendations) and on their way. Great service great prices, cant say enough good about my experiences! And in Palm Springs and the desert communities, I have found that good, reliable, consistent help is like gold! And Erkies may be the standard!

Gregg S.

I was lucky enough to get Dane, The Owner, himself to come out and install my dining room chandelier. He was on time, professional, courteous and made the installation a snap! I had high expectations based on other Yelp reviews, but he did not disappoint!!! Great experience, will give him all my electrical and plumbing business!!!

Carol E.

Had them out last week to check my mom's system. They charged us nothing because it was just a design issue. Then they went to my brothers home & fixed his efficiently. They are prompt, courteous & reasonable. Carol.

Jerry H.

Dane and the team are stellar! They go above and beyond and exceed my expectations everytime. I use them for both HVAC and electrical. Their pricing is reasonable and their service excellent. I had two quotes of over $3500 to fix one of the units at my office. Erkie's showed up and hooked up the thermostat properly and the unit started functioning normally. I was charged $85 for the service call and the unit is still working! I won't use anyone else and my company manages over 400 homes here in the valley. Thank you Erkie's!!

Mae C.

Jamie was on time and patient with condo situation and willing go the extra mile for the roof access. I canceled the ""preferred plumbing, heating and AC"" appointment to get Eirkie's"" lower service call cost , earlier appointment and great service. They are on my speed dial for any HVAC service. No doubt about it.

James W.

I called this company for a bid when I realized I was getting shafted by another company, they followed up with the original manufacturer of my heating/AC system and save me thousands of dollars as the parts needed were still under warranty. They were friendly, efficient and honest!

Rusanne A.

I had the same experience as the other 1 star reviewers. I had them come out to fix an electrical problem. I had an awning that when touched you would get shocked. How the fixed it? By pulling the breaker. Well this seemed to cure the problem when my tenant called me a week later and said now there was no power at all to a back room. Called Erkies back out. They said they couldn't find the reason but it was apparent the house needed to be re-wired. I said fine - please get me an estimate and let me know when this work can be done. After 2 follow-up e-mails and 2 phone calls to their office I never heard back. My last e-mail to them was on 08/01/14. A week later - Earl shows up to the house with no forewarning. No call, No Appt - nothing. I asked him why hadn't they responded to my e-mails and phone calls. He says that I never e-mailed or called. Well...I don't know what their problem is with not getting messages - but I certainly saw this as poor business professionalism or management - as I certainly did e-mail twice and call twice - spoke to his office person - Wanda. Told him thanks but no thanks. If his company doesn't have the business professional awareness to respond to phone calls, e-mails etc then it is a good reflection of the type of electrical service they would provide.