Environmental Heating and Air Solutions

Laura I.

Jon Cardiasmenos was an excellent tech. I would definitely recommend him for your service needs. he's polite and very thorough. I have been using this company for 8 years and have never had problems and they don't try and pressure you into buying unwanted products.

Jotesh B.

Douglas and this team did a very professional job in installation of A/C and Heating system. Kept me informed of all the progress during the insulation process. Explained the basics of the system, set up and necessary instructions for maintenance.

Lily M.

I cannot tell you how terrible of an experience we had. The first time that our AC broke it was during a heatwave. We called multiple times only to get routed to a answering service. When we left a message we did not get any response back for 4 days. It took constant calling to finally get routed to the main office. Finally, when we got rid of to the main office we were able to get an appointment. The technician came out, looked at our unit and said nothing was wrong and restarted the system. A few days later the AC went out again and we had to go through the exact same process. Calling multiple times and only getting the answering service instead of the actual office. They came out and still could not find anything wrong with the unit. I can't stress enough how terrible this was. I highly recommend going with somebody else for your heating and cooling needs.

A C.

I was connected to this company through Costco's Lennox heat pump program. I made an appointment several weeks in advance. I received several text messages from the company leading up to the appointment. I confirmed with the company that I still wanted the appointment in response to their texts, including one the day before.

I took off time from work and arranged my schedule around their in home visit. Then 30 min before my visit they called me to tell me they were refusing to come to my house. This was completely unprofessional.

Ed R.

We spent 30k less than a year ago on a new Lennox Air Conditioner. we also signed up for their month maintenance plan that supposedly gives us priority service . The Circuit breaker continually pops and we have placed several calls in to them for repair. We initially were told someone would get back to us and now our calls for service are just ghosted. Good at selling , terrible for service.

Seet T.

We went thru Costco for the replacement of our current heating/ac unit, and used this company. Kevin came out initially to check out the current system and the duct works, sat down and explained to me about the system they offered. They sent me the quote via email. Paula called a week later and followed up with us. With the Costco discount and rebates, this was the most affordable price. The came to install and take away the old unit. Everything was fine in one day, and came the next day to upgrade the power panel. It passed all inspections, we highly recommend them!

Bill H.

We recently replaced our HVAC with a Lennox heat pump, furnace and AC system. We contracted EHAS through Costco. Every step from sales to installation to follow-up service was professionally handled by Kevin (sales), Kevin V and crew (install) and Jon (follow-up). The system ran quietly and smoothly from the start, but some follow-up was needed to fix an error code that showed up on the thermostat. Jon came out first thing on Monday morning and quickly fixed the issue. Having the error code wasn't ideal, but having it fixed quickly and efficiently earned EHAS our five-star rating.

Thomas ..

My HAVC is two zoning system and has been using for 20+ year. One of the zoning is also not working.
Solar and water softener was install from Coscto. The 2 systems installed a seamlessly. I deceded to replace my
HAVC with Costco also but it is a very unhappy experience.

1. I have to take off half day on 7 days.
Day#1. EHAS come out to do installation which is normally
When they finished, they told me I can turn on the system. So I start turning on the system to see if it works properly. I set to 71 degree on the thermostatic but the temperature on the downstaire never reach to 71. The thermostatic stayed at about 75 degree during hot day (100 degree outside. The next day I set the to 68 degree but it stay in 74 only. So I start calling them. They told me to wait for Arcon to come out the inspect. The thermostatic on the 2nd floor can not turn off and on the system. So if I need to turn off or on system, I have to go down to the 1st floor to do. The sale people did not let me know when they come to explain to me about the system. My old system can turn on or off on the 2nd floor thermostatic.

Day#2. Arcon come out to inspect if EHAS install correctly
When they come out, Arcon found one of the duct did not connect to HAVC completely. That means the air is blowing out to the attic. It's amazing that the installer did spot it when they complete the work. The HAVC is located in attic. It took 2 weeks to schedule the appointment.

Day#3. EHAS sent people out and fixed it but the temperature on the 1 floor still not get close to temperature that I set. Then I started to call them again. The sent out another guy to come out to talk to me. Again they told me to wait for Arch to recheck again to see if there is any more issue. If the Arcon find any issue. Replece a portion of duct to 14"" could help but that is my expense. It took 2 weeks to schedule the appointment.

Day#4 Arcon come out agine and inspect. Arcon said ok. It took 2 weeks to schedule the appointment.

Day#5 I scheduled City inspector to inspect the HAVC. The inspector come out but I have to set the
ladder for him to get up to the attic to inspector.

Day#6 The city inspector complain something is not corrected. He wrote the problem on the permit.

Day#7 Schedule again with EHAS to fix whatever it need. I told EHAS to have a experience install to call
me about 14"" duct replace but they never call me. It took 1 weeks to schedule the appointment.

Day#8 City inspector passed finally and signed off.


The sale person not only did not let me know anything about the system. She did not tell me about the
Arcon or city inspector. I expect EHAS should be here when the city inspector inspect and I dont have
to deal with the City inspector. That should be contractor work. They install the ""return"" unprofessionly.

I will put negative or zero star if i can .

Thomas Y.

Shannon was EXCELLENT! He called to find out if he could come earlier than scheduled which worked out well for me. When he arrived he was pleasant and asked if I would like him to wear protective booties to cover his shoes.

After attentively listening to me he explained everything I needed to know about his services and the costs involved. He did not try to pressure me into any services and was honest, clear and straight forward in his interaction with me.

I recommend Shannon and company highly and with enthusiasm.

Tom Y

Marianne B.

GREAT experience dealing with this company field rep, installation crew, and office staff. I compared 5 other companies, and Environmental Heating was by far the best deal for the quality. Highly recommend!