Empire Water Main & Sewer

Jaco L.

Great guys. Came out same day and fixed our problem. Ray and David were very professional as well.

Mitch L.

Empire Sewer & Water did a great job clearing a blockage in sewer pipe. Pipe had tree roots, wipes and grease built up. Jesse and Ray of Empire Sewer & Water showed up worked efficiently and did an excellent job. I would highly recommend them to others.

Elkin S.

Frank saved the day I contacted Empire Water Main & Sewer and right away they came out to troubleshoot my water issues. Not only where they professional but they gave me a full breakdown of what was going to happen in order to accomplish the job and what to expect. Even during Covid they were able to come out safely and accomplish such a big job. The main part of the job was accomplished in one day and just looking at how many holes they made and the entire process I was impressed it was able to be done in one day. No time was wasted and my house was back with normal water pressure which was a major stress reliever. This company is the real deal and the entire package price , time and professional I highly recommend Empire for anyone who is looking for water main & sewer repairs or upgrades.

Deepa S.

Ray and Jesse did a fantastic job with my toilet replacement. They were professional and courteous. Everyone I worked with from the receptionist to scheduler to plumbers were on top of their game. I'd highly recommend and will likely call them for future work.

Kate R.

Ray and Jesse were awesome! They were both super professional and got the job done quickly and effectively. Highly recommend! Thank you!

Tanya G.

If you want the job done right, call Empire Water Main & Sewer !

Excellent service 100% Perfect

Thank you,
Tanya

Aria T.

Truly happy and satisfied with the work done at my home. I had a main water service line give out and needed to get it fixed asap. I received a fair and reasonable quote for the job (had other companies estimate the job and they totally overcharged ) which led me to work with Empire. I spoke to Cynthia from their office and she was able to answer all my concerns and questions which made me feel even more secure with choosing them for the service. All the workers that came out to get the job done were very good as well. Ive had other people do work on my home before and usually had to stay on top of them to get the job completed. This was not the case with Empire. They even managed to fix the pipe line that led out to the street without having to break through our garage floor, they found a better and more efficient solution. All in all my family and I were very happy with the service and happy to have water again.
Definitely recommending and using for future purposes!

Levon H.

I had a backed up sewer line that I snaked out only to find a few days later it was backup again so I called Empire for assistance. The receptionist was courteous and transparent with all of the costs, and gave a 2-hour window for the techs to arrive which was greatly appreciated. The techs arrived early and performed there tasks neatly and with care. The issue was greater than expected and the techs offered reasonable solutions and completed all the work on the spot. Thank you to the techs (Ray) for doing a wonderful job!!

Yves X.

Tony is an honest plumber who will calmly explain what is and isn't necessary as he patiently and kindly answers all questions you may have. Unlike other plumbers, he thinks of alternatives in order to meet your needs and does not impose his opinion or make up interpretations of what can happen if you do not undertake certain projects or realize certain repairs.

The company took care of my senior citizen parent as if she was part of the family and explained everything in a manner that was meticulous, inclusive and never pedantic or mysterious. Further, the reviews are right about how the main office gets back to you immediately but there is more. They will get you in direct communication with the specialist assigned so that expectations are well established.

Carlos L.

I had a slow sewer drain. I had to call twice but I think they got the address wrong the first time. I had Peter come within 30 minutes of the second call. He took a look at the drain, recognized the problem and got the problem solved in less than 15 minutes. I'll definitely call Empire again if I need a plumber. Thanks Peter and Empire Water Main & Sewer.