Empire Leak Detection & Plumbing

BP P.

scammer alert! takes advantage of senior citizens. you know he's out to take advantage of you when he asks to see your home owners policy. dale detects the leak then brings stager plumbing who brings in the restoration comapny to lay out fans and destroy the area taking all the carpet and flooring, who then brings in their own packing company who takes every thing out of the house and puts it in storage, and everyone sends their bills and from there it goes down hill. insurance company wont pay out because they have already been alerted that this man dale is commiting insurance fraud. i am stuck with bills piling up because insurance company wont pay the outragous amounts that this company is stating i owe them. buyer beware. they are all in it together as family friends to defraud the insurance company and the home owner is getting stuck with the bill. superior integrated services inc is carlo terzian at 17450 lake mathews dr perris. his business license number is 811141. better business bureau has 2 complaints filed for the same exact reason as me.. all with the same companies for leak detector, plumbing, restoration services, and packers. make things right... it looks like you will be going to jail pretty soon. this man is a criminal and the insurance company is on to him now.

Mark H.

DO NOTUSE, scam artists, Dale is dishonest, He tells you on the phone there is no charge for Leak Detection, their site states the same, the final bill had a fee of $400 added yet other services that I called and were booked quoted $200-$275. Their site also claims they have a A+ rating with The Better Business Bureau, BBB states they are not rated with the BBB. Without asking permission, giving options, or giving a quote he calls in ""his people"". Superior Integrated Services who set up 3 fans. I find out days later their fee to run 3 fans for 3 days is $3200. The plumber he called in, Stalger Plumbing charged $1550 for about 1 1/2 hrs work.

Joan C.

This is an A+++ company. Dale came out within a few minutes and checked out all the areas in my house with possible leaks. He took very good care of my problem, and I would ALWAYS refer my friends and family to him. Don't hesitate to hire this company--they won't let you down.

Caring Consumer R.

Great service, professional, friendly, explained everything in detail!! Price was outrageous! $2000 for 2.5 hrs of labor. Cut through drywall and slid plastic tube in pipe to bypass leak. Done! Beware: you might have to sell a child or rob a bank to pay for it!!!

Steve S.

What appeared to be a disaster, a leak below my house under the foundation, I panicked and did a quick search for a leak detection service in the IE, THANK GOD I was lucky enough to reach Dale at ELD&P. Dale actually helped me trouble shoot over the phone and turned out it was an irrigation line slow leak which was easily stopped. Im 62 years old and remember the good old days when you could go to a auto parts store and the guy at the counter knew what a water pump was and didnt have to look it up in a computer and could actually give you advice, i remember when you could go to a nursery and the person knew a little about growing plants, not just a guy in an in orange apron looking at you with surprise at your questions. Well let me tell you, No BS, Dale is old school, he will tell you straight up, good or bad, this company is awesome, what a great concept, honest people who know what the hell they're talking about
Thank you Dale!!

Todd B.

I had a leak show up and called them for detection. They came out promptly and were very professional. Gave me a free estimate and sent me an email quote for service suggested and did not pressure sell me. They also tested my water pressure and discovered it was high due to faulty regulator. They were above and beyond helpful and as I said no high pressure sales tactics. Highly recommend these guys!

Blanca R.

Had a great experience with my service call. Dale went above and beyond to help us find our plumbing leak! Can't say enough about his professionalism and honesty. Thank you.

Brittany J.

Dale was exemplary, we are brand new home owners. I received a huge water bill from the city and decided we must have a leak. Dale came out the next day and not only checked everything inside the house but also the sprinklers and showed me the emergency shut off valve for water in case of emergency. ( because of course I didn't know now) Turns out we did not have a leak and they were honest about it and made no money. But they acted fair and I will recommend this company and I will use them when I actually do have an emergency because I know I'm getting the truth from Dale!

Vince M.

Dale gets 6 stars! This guy saved me alot of money. He went above and beyond the call of duty and gave me the info about calling the city to address my plumbing issue. Once again thank you Dale and i will be using your services for any future plumbing issues.

Donna P.

On Friday I smelled gas in my laundry room and called the gas company to check my appliances and furnace. They detected a leak in the wall by my furnace and turned off all gas to the house. I called a plumber I had used years ago and he said he would recipe the entire gas line because it would be hard to find the leak. (That would be estimated at $2000 to $3000). I then found Empire Leak Detection and Plumbing and was told I could have someone here Saturday morning to pressurize the line and find the leak.
The plumber sent was Ivan with Byers Plumbing. He and his assistant were awesome! They called during the arrival window of 10am to 11 am to let me know he was running a little late and would be here between 12 and 1pm. I really respect the fact that he called during the assigned window and informed me because I know many service companies don't give you that courtesy or even give you a small window for your appointment. (Many give you a three to four hour window or more).
They quickly pressurized the line and found the problem. They had the parts to change the bad fitting near the valve and rechecked the whole line with pressure. They also replaced the line and valve to my dryer.
Ivan was very professional and I could not have asked for a better experience.