Emery Plumbing

Akino H.

Plumber John and his wife Christine were so helpful and friendly. John came up on a Sunday to help me with an emergency plumbing issue. Then he came back just a couple of days later to do a long-standing water heating issue that I wanted corrected. John lives off the grid himself so he understands catchment and solar energy issues. Everything is running smoothly now. I would recommend these guys in a heartbeat :-)

H B.

had questions about my rinnai and how to troubleshoot. John returned my call promptly, was most kind and helpful with information about what to check and how to troubleshoot. he was honest and like a teacher, was patient, listened, and gave instructions so that I could learn more about how my on-demand water heater works. I managed to solve the problem with his help over the phone. BIG MAHALO JOHN!! noelani

Diane K.

Called for an appointment, got one, then on the day they are supposed to show-up, they cancel. Seems like they know how to book an appointment, but keeping it is a problem. Not a very professional way to do business, especially when you carve out a day, waiting for them in vain.

Raymund F.

I hired Emery Plumbing to do a water heater instalation in Janaury of 2016. They showed up with a third worker (never expalined why), did sloppy work (left behind cut copper pipes, drilled permanent holes in my bedroon wall, and provided an illegble parts invoice. They also left the job with an unsed copper pipe that I was billed for. I paid them a deposit and there was balance left over. I asked for a refund, but was told my money had been spent on taxes. I was finally issued a refund but only for half the amount left over. Apparently this violated their no-refund policy. I assume they are keeping the balance of my moeny for future work which will never happen. Poor customer service. I would not reccomend this business.

Paul L.

They can't make up their minds about projects they want to do. If your project is too small, they will tell you they can do it and then change their mind later.

Kamele C.

It's rare to find a professional with this level of skill anywhere, much less small town Hilo. With decades of experience he's perfectly able to handle large scale projects, but John is willing to do things like replace a hot water heater with a day's notice. On top of that he's happy to entertain questions while working, and has a million great stories. Believe the hype people! If I could take him with me for all my future plumbing needs, I would.

Melissa W.

By far the best plumber in Hilo! John is incredibly professional, knowledgable, and personable. I purchased a home about 6 weeks ago that didn't have hot water and the hookups needed to be moved. I waited for 5 weeks for my contractor to not do anything so I called Emery Plumbing a week ago (Wednesday) and he came out and checked out the project 2 days later, had a quote 2 days after that and had me on the books for this week! It was a two day project, he brought out his guys and they got it done in the estimated time frame! Everything works great and we are so thankful to John and his guys for getting our hot water installed! If you're looking for professional service, give them a call!

Tamra B.

Would not recommend Emerys Plumbing called them to fix a water heater and they said they would be here waited ,Then they called me to say they had a emergency so they would come later so I waited ,,they called me back and said they would be at my house in 45 minutes Waited and waited .Then they called back again and said they would come at 6pm so I waited again ,Then they called back and said the boss said they're not coming . What kind of professional person is John making his workers call instead of him ,I'll never call Emery's plumbing ever again!!!!!!

Glads B.

Emery plumbing is amazing! My mom had a problem with their solar water heater, we called emery plumbing, John came over within a day or two, fix the issue and explained everything clearly and politely for my mother who is hard of hearing. I for sure would recommend them to anyone

Stephen M.

Great business, highly recommend these guys, thank you so much for your work John! You do an absolutely amazing job!