Emery Plumbing

Christina L.

called this plumber up he said he'll call back in an hour never bother to call back..

David C.

By far the best plumber in Hilo! John is incredibly professional, knowledgable, and personable. I purchased a home about 6 weeks ago that didn't have hot water and the hookups needed to be moved. I waited for 5 weeks for my contractor to not do anything so I called Emery Plumbing a week ago (Wednesday) and he came out and checked out the project 2 days later, had a quote 2 days after that and had me on the books for this week! It was a two day project, he brought out his guys and they got it done in the estimated time frame! Everything works great and we are so thankful to John and his guys for getting our hot water installed! If you're looking for professional service, give them a call!

David J.

I found Emery to be extremely honest and skilled in helping to choose and install the best water heater for our home. This turned out to be a pretty complex job with the space selected but the owner John and his crew worked through all the issues and the unit is working perfectly with hot water at a much lower monthly cost. Thanks!

Andrew M.

had questions about my rinnai and how to troubleshoot. John returned my call promptly, was most kind and helpful with information about what to check and how to troubleshoot. he was honest and like a teacher, was patient, listened, and gave instructions so that I could learn more about how my on-demand water heater works. I managed to solve the problem with his help over the phone. BIG MAHALO JOHN!! noelani

Marisa L.

They can't make up their minds about projects they want to do. If your project is too small, they will tell you they can do it and then change their mind later.

Lavern D.

Great business, highly recommend these guys, thank you so much for your work John! You do an absolutely amazing job!

Patricia O.

Called for an appointment, got one, then on the day they are supposed to show-up, they cancel. Seems like they know how to book an appointment, but keeping it is a problem. Not a very professional way to do business, especially when you carve out a day, waiting for them in vain.

Addie O.

I normally don't say anything when i have nothing nice to say, but I draw the line when I know I am getting ripped off. After not honoring their advertised 'Residential Emergency Service Plumbing', I had a leaking external pex line, they told me they couldn't get to the job done till the next day. I had to send 2 reminders the next day for them to come take a look at the active leak and the job consisted of a simple cut and adding a pex coupler. The 2 pex crips and coupler easily less than $10. As a professional plumber, the labor should have been less than 30 minutes. They quoted me, $400!!!!!! I feel they did that because they new I was on the mainland and a property landlord. I would never take advantage of people like Emery plumbing tried to take advantage of me...what a shame!!!!!

Frank S.

Very rude, cut me off because I am a facility maintenance company. I do work with 100's of contractors on all of the islands and do not have a problem. Rude and unprofessional.

Michelle W.

It's rare to find a professional with this level of skill anywhere, much less small town Hilo. With decades of experience he's perfectly able to handle large scale projects, but John is willing to do things like replace a hot water heater with a day's notice. On top of that he's happy to entertain questions while working, and has a million great stories. Believe the hype people! If I could take him with me for all my future plumbing needs, I would.