Emergency Plumbing & Solar

Jae A.

Mahalo nui to Lynn for helping us in our time of need. Kitchen sink overflowed the night before. We live in a condo, 2nd floor so all of our neighbors above us couldn't use their sinks or dishwashers. It was challenging trying to find someone to come before 9am but Lynn was able to make that happen! The plumber showed up (forgot his name) but he was kind and knew what he was doing. Fixed the problem and now everyone above us can go back to normal! A little pricey but it was urgent to get it done. Mahalo nui!!!

A K.

I had a laundry pipe that was 50 years old and totally rusted. Inside the pipe, Calvin used his camera and showed me what the pipe looked like. His service for the camera was complimentary so I was very surprised that it was done without any commitment from me. I had called another plumbing company that was referred by my realtor and their cost was $250 for the camera and $150 per hour for two plumbers. Yikes!! That was without the plumbing work that was required. Calvin said that he could clean out the pipe with his machine and if I wanted to keep it from corroding, I could line the pipes with one of two methods. He provided me the costs for the two methods and also said I also could just have it cleaned out and do the lining later. I chose to have the pipes cleaned so the tenants could use the laundry area immediately. The total cost included cleaning out the main pipe from the house to the city sewer which was also totally corroded. Other quotes from another plumbing company said they would dig up the existing pipes and replace them with ABS or PVC. Total cost was 1 1/2 more expensive than Emergency Plumbing and it would have torn up the driveway which would cost to have another contractor to repave it. I' m impressed with the professionalism of the technicians and also the efficiency of the office staff (Lenn) who kept me informed as the project was underway. Calvin provided the 3 estimates and did not try to pressure me to take the more expensive procedure. I have heard that some companies use scare tactics to try and get you to do the expensive lining otherwise your sewer drain will continue to clog and back up into the home. I will keep Emergency Plumbing in my phone contact and refer friends and relatives to call them before making a decision to hire a plumber. My realtor asked for their contact information as they are always looking for honest and efficient contractors who they can trust.

Nikita S.

Thank you to the EPS team for responding to my emergency shower situation on a Sunday night. Our technician Harley did a great job on explaining what needed to get done as well as completing the job. Not sure on pricing about plumbing, but getting the tub spout fix & ready to use asap is truly worth every dollar. Also, since EPS was here working on this project I notified them on a possible leak and they are working on getting that fix as we speak. Thank you to Harley and the team.

Leilani P.

Lenn perfectly orchestrated all of our plumbing needs. Calvin G. was professional, precise and kind in all of his work. Communication and professionalism is second to none with this company!!

Gerald W.

Calvin and Kona showed up within 20 minutes. They immediately began digging to start the belly repair job. The next day, Kona and Puni showed up and spent the entire day replacing the sewer line. They backfilled the driveway and completed the project. Very impressed with EPS. Outstanding!!! Gerald & Donna

Lina L.

We had our water heater on the fritz and after comparing a few of the companies online decided to call EP&S. Kyle showed up within 1 hour of our call and was very professional. He reviewed the situation and provided solutions. We were discussing to upgrade to a solar water heater and Kyle informed that they also do Solar. He provided options and even a financing outline. The price was reasonable as compared to other vendors. The next day Kyle and two other technicians arrived very respectful, friendly. At the end of the day they left everything cleared and cleaned up all the while finishing the job on time. Mahalo for the expedient and very professional service.

Thomas S.

0/0 - I asked for them to fix a leak in my kitchen. They fixed 1 out of the 2 valves that need replacing. I asked for them to come back because it continued to leak. The plumber rescheduled 3 times super last minute. Now they are asking for more money (double the price) to patch what they were supposed to fix the first time. Disappointing!

Yolanda K.

This company sucks. They are liars and take advantage of senior citizens. A 3 day going on 4 weeks. Give one quote, then next give a higher quote. Lahela never returns calls and the manager is just as bad. Just a warning if you DON'T WANT TO BE RIPPED OFF STAY AWAY. ​i hope this company goes down for ripping my parents off.

Sandra H.

Had hose bibb break and was leaking. John came out within the hour, extremely nice, respectful and did great work. I'll be sure to use them again.

Patty C.

We are very relieved and happy we called Emergency Plumbing and Solar (EPS) to address our very major plumbing issues. After checking our sewer pipes with cameras, Shayne/EPS provided what we thought was a fair and reasonable quote that day, and accommodated our schedule on when to start work. Calvin Gulia/EPS owner and his crew showed up each day on time and were professional, knowledgeable, communicative as we were briefed before, during and after each full day of work of what they did and what was planned for the next day before leaving for the evening. On Day 1, the water was shut off and they ordered a portable potty for our use during the week. Their work was top-notch and we highly recommend calling them for your plumbing issues.