Emerald Plumbing

Jen S.

Came out when they were supposed to for several small projects and did a nice job. Felt like we got what we needed without being ripped off

Precious H.

Stay away from this old, grumpy, and rude woman Myrna. She is rude, unprofessional, and arrogant. I don't know how he sleeps at night. This company doesn't warranty their job. Extremely overpriced. Just stay away.

A L.

Inadequate customer service. Had to call several times to get tech to give repair information and several calls to the office for pricing and invoices sent for work performed. The company is only concerned about getting payment and lacks communication. Very disappointed since we were a returning customer after spending over 10k on another property. Will not have my realtor recommend this company again.

Paul G.

Totally broke an exposed PVC pipe main water line to my house. Called Emerald who had helped me before with a similar problem. Shawn did a great job, fixed our issue, and improved the cosmetic fix of the original fix. Highly recommended!!

Carol P.

It took us a long time to get tiles to fit the space and when we finally did emerald had their tile man out the next day. Not what we wanted but we had to make due with what we could find.

William A.

Fast efficient but billed for overtime rates at $290 for work done before 5 pm.... $290 quoted overtime rate turned into $320 charge adding $30 for snake fee. As if this was an extra piece of equipment required for the drain cleanout job quoted job and added $40 trip fee again as if getting here was not a part of the fee. As a consequence I cannot recommend them as BILLING PRACTICES ARE DECEPTIVE... and I am an Architect and developer. No complaint about plumber or his work just billing. I hate misrepresentation in fees for services. William Azzalino, AIA

Orlando R.

Excellent! Professional, Friendly, Tidy! Emerald Plumbing installed all the new plumbing in my house and also my new water heater. They were prompt and called an hour early to confirm they were on their way. The team was friendly and professional. They covered the areas where they would be working on and cleaned up after they were done. Very professional, they inspected every nook and cranny and communicated efficiently. The day after an inspector came to check on the work they had done and said we had gone with a great company!

Mike G.

Recently, we decided to have our plumbing replaced. We saw Emerald at a neighbors house and asked or them to look at ours and give us a quote. 2 days later, we were given a very competitive quote for the work. We got on the schedule to have the work done in about a week. The crew, Ryan, Ramos, and Michael, came in and went right to work. They were pleasant & were very professional. They appeared to genuinely enjoy their job!!! The job took half the time we anticipated, and they cleaned up after they were done. A few days later, the drywall folks came in and handled the drywall in the same manner. I have never had what I would consider a good experience with contractors. Emerald changed that with a GREAT experience. I not only would recommend them, I will!!

Patricia G.

Emerald Plumbing came to my rescue on a holiday weekend when I opened my main water line only to have it rupture after contractors damaged my line on some exterior townhouse work while I was away. They were quick to respond and were out to my place in a few hours so I had running water by the evening. However few days later a different plumbing company, that came out for a different unrelated issue, pointed the water line was leaking and I should call to have it repaired while it was on warranty-- so I did. Emerald sent out a guy to repair it and I explained what was going on and what the previous colleague did. Upon work completion (again), the man left and didn't consult with me. A week or two later I received a bill for the """"repair"""" work. I had to call to dispute the charges, and explain again the repair was for the new line they had put in and it was under warranty. At the end of the day, they got me out of a serious bind, but they didn't do the job correctly the first time and tried to charge me to repair their own work. Just an ok for me.

Glenn P.

These guys are FANTASTIC!!! Purchased a new home that need to be replumbed. They set us up the day after closing. Their team arrived and nailed it. Completed a 3/2 split plan with many challenges in a day. Inspection two days later then drywall repair the next. Everything was as well organized as you can imagine. Can't praise these people enough. I was totally skeptical that: they could complete the task in a single day & I would see EVERY patch. Drywall team came in """"Ken"""" and after retexturing you cannot tell they even opened the wall for access. I have not had the pleasure to use on other tasks yet but I can only imagine and would expect the same professionalism.