Emerald Green Plumbing

Seymour C.

We had a leaky shower. It turns out that a leak in the shower is a more complicated thing than your normal sink faucet leak. Martin did a fantastic job. He installed a new cartridge, pressure regulator, handle, and shower head. Everything looks great and works beautifully! Martin was professional, answered all our questions (including those that didn't involve the shower), was attuned to all details, and above all was obviously conscientious, down to the color of the caulk he used. So many technicians just want to get the work done and be gone, but Martin really went the extra mile to help. Can't recommend him (and the company) enough!

John O.

I have had a poor experience with Emerald Green Plumbing, which Lowe's subcontracted to install garbage disposal as part of a sink install. Later we noticed that the disposal was leaking. We contacted Emerald to try to remedy the situation, as we were still under Lowe's warranty, who subcontracted to Emerald Green Plumbing.

This was approximately 3 weeks ago. In my opinion, we have been given nothing but the runaround since, in which each time we contact Emerald we are told that there is yet one more hoop to jump through with one more third party for us to contact.

Finally, Emerald arrived today to replace the unit but did not bring a unit along to replace the defective one. Even though, by my memory, they brought the unit with them during the original install! They didn't even look at the unit today.

I will update this review if and when Emerald ever honors its obligations with respect to the disposal that they installed.

So far, our opinion is purely negative.

V T.

The clean out from the washer in my kitchen was clogged. I called this company who I never used before and they were FABULOUS! They r parishioners of my church which is how I found them in the weekly bulletin. Brian is the owner who was very nice and accommodating to my schedule. He sent his assistant MARTIN, a VERY SKILLED, KNOWLEDGABLE, POLITE, CLEAN, WELL SPOKEN, PUNCTUAL gentleman. He went well above his protocol till the line was flowing smoothly. YAYYYYY, NO MORE water coming into the kitchen. A PERFECT job. If you need a plumber LOOK NO FURTHER than this company. It will b the BEST call u can EVER make for a plumbing company. Thank U BRIAN and MARTIN.

Charles F.

Brian is the best, he brings dignity efficiency and courtesy at prices that make him the only choice for anyone who needs plumbing services. I would add some stars but the limit is 5.
Charles Fleischer, Sherman Oaks

Nadine T.

Brian came out immediately to fix a leak in the line feeding into my water heater. It was fixed in a flash for a reasonable price (let's be real, plumbers are not cheap though). What I liked is that he doesn't have that kind of business model that runs as a network/dispatch that pays on commission. He gave me a good education about my aging copper pipes and advice on how to get the most out of them rather than jump right into an expensive re-piping job. In short, he's a technically talented plumber and sincere person...no BS. I would hire him again.

Diane R.

We've had Emerald Green as our condominium plumber for years. They ar so far above any other plumber, especially in diagnosing problems that baffle other plumbers. Our condo recommends them without hesitation.

Rose Marie C.

Our family would like to commend Emerald Green Plumbing and its owner, Brian Walsh, and his assistant, Martin, for many years (at least 15) of the best in ""home rescue plumbing service needs"" for our home. Emerald Green Plumbing is outstanding particularly in the areas of customer service and maintaining a vast and thorough knowledge and comprehension of plumbing problems (any kind) and what it takes to fix them. From our own personal experience over the years, Emerald Green stands above other plumbing companies that we have used. They are very familiar and knowledgeable about the plumbing layouts and needs of the older homes as well as the newer to the most newly designed homes with designer kitchens and designer bathrooms throughout the San Fernando Valley as well as other outlying areas. Our family has resided in the Valley for almost 45 years and there has never been a time or a plumbing issue from simple to very complex that Brian Walsh could not solve, whether to repair or replace. Martin is equally as hard working as Brian and they have always gone the extra and many miles to get our plumbing issues resolved and in a timely way.

Just to name some of the plumbing work that Emerald Green has successfully repaired or replaced for us: Water heater, kitchen disposals, new commode installation, major plumbing from the front of our home out towards the street (having to go under the driveway, etc.), replumbing for washer and dryer going from inside the home to another location, ....there have been other repairs and new work, all very professionally done and with not just the right parts, but top of the line parts that worked and nothing had to ever be redone.

We are very pleased with Emerald Green and that Brian always takes the time to explain what our particular plumbing issue(s) is about and what is needed to correct it. He doesn't mind taking the time to explain details, does not get annoyed when we ask lots of questions; has a great attitude, and this goes a very long way with us. Other plumbers simply wanted to come in, diagnose, get the job done and then hand us a bill. We feel very blessed that we can call on him with great confidence for all of our plumbing needs because he and or Martin always know what to do. His company's service is reliable and trustworthy and we have always found parts and labor costs for various jobs to be within fair pricing limits. No matter whether planned plumbing is in the works, or an emergency call for help, Emerald Green has an excellent reputation for promptly returning calls and ready to help. If you want to have a plumber to work with who truly cares about your issues with your home and you want quality work to be done and someone you can trust who knows what they are doing, we highly recommend Emerald Green Plumbing. Brian Walsh and Martin will go the extra mile to make sure the right solution is in place to get everything up and running again for you. Thank you Brian and Martin for many years of outstanding service.

Fachnan O.

Had an emergency where the flex connectors under the sink in my bathroom failed suddenly on a Friday evening. Brian from Emerald Green arrived promptly for then appointment the following morning. He replaced the connectors and check all the others in the apartment. He explained, in advance what he was doing and what the cost would be.
I was very happy with the work and would highly recommend this company.

Jess B.

Martin came by within only a few hours after we called to install a new water heater. Very fast. Was impressed by the time it took to install as well as his professionalism. It was a good experience compared to previous experiences with both Home Depot and Lowe's trying to get a new water heater installed in a reasonable amount of time. Will use them again

A M.

I understand that things change or come up last minute, however it's the lack of communication that prompted me to post this review. This plumber wasted our time for hours by stringing us along to change our faucets, he confirmed 3 times the day before and on the day of the appointment, said he would come an hour before the appointment, did not respond to phone calls or text during the scheduled time, said he is busy with another job and did not show up, highly unprofessional, avoid wasting your time with this company. The other reviews must be friends/family or paid for.