Elkhorn Heating & Air Conditioning

Steve S.

This is an awesome company. Gary is awesome. I can be a somewhat demanding customer but Gary and his team worked with me tirelessly to ensure that my needs were met. It is a credit to him, his commitment to customer service, and an indicator of his integrity that he always does the right thing. I really appreciate it. Also, every one of the Elkhorn team that has been to my home, and who I have worked with, have been extremely professional, worked hard, and were extremely conscientious. I highly recommend Gary and Elkhorn!
- Steve

Leah C.

Fantastic group of people! All the way from the kind woman that answered the phone, to the minute the guys left, this company is professional and caring. The poor woman that answered the phone had to listen to me freak out that my AC went out, and I'm about to have all kinds of people over for my wedding next week. She listened and took care of me, she had the guys out the SAME DAY! Other places I called were booked for weeks and charged $40 more just to come out and diagnose. The guys were clean, nice, and smart. They had my AC up and running in 20 minutes. They went the extra mile and made sure everything was working perfectly. Their prices are super low, but that's not why I'm recommending them, it's because of their PROFESSIONAL SERVICE. Use them!

Regina W.

I called to get a quote on a for a compressor for an older R-22 unit that I purchased from Elkhorn 12 years ago. I was told it would be about $3000, so it would probably be better to buy a new unit for $4600-$4800. She said that R-22 is $300 per pound that's why the repair would be so high for the older unit. My neighbor, an HVAC commercial provider, said that he pays $20 per pound for R-22 and charges the customer $25 per pound. He was able to find a compressor for $900. Fortunately, it was only a miswired thermostat that was causing the problem, so I did not need the compressor. Elkhorn has lost my trust.

Myrna E.

We were very disappointed with this company. I called them because my furnace was not working. They said they charge $89.00 for a diagnostic fee. I told her we had had problems in the past with the electric panel. When 2 guys showed up I told them it might be the elec panel. They found a loose wire & connected it. Then came the bill. $134.37 to connect wire plus $89.00 to diagnose. REALLY

sonny m.

I found Elkhorn very easy to work with and friendly. We noticed at the beginning of the warmer season our AC wasn't working. I schedule a service call to assess the problem. Joe was early, professional, & friendly. What I thought would be a simple once over to determine the issue ended up getting fixed on the spot. I was very happy with how quick and easy the fix was. The price of repair was very fair and affordable. I appreciated their quick response and repair time along with what I consider is fair pricing.

Scott S.

We are new to the area and I knew that we wanted to add a tankless water heater and a filtration system to the furnace. We shopped around and found Elkhorn HVAC very knowledgable and recommended by the manufacturing companies. Gary was not only knowledgable but willing to explained answer all questions. Rick and his installation crew were efficient and respectful to us and our home. I plan on using them for any of our future needs.

Kristina P.

We had such a good experience with them for years. They installed the AC system in our last home and did regular service on it. Had Gary come out and do a quote for us in our new home for an AC system and he was super thorough during the estimate appointment and spent 2 hours with me. Despite many calls and emails to the company afterwards, I still have not received the estimate (almost 1 month later). Very unprofessional. As we were bidding this out we were pretty sure we'd go with Elkhorn but apparently their service quality has gone way downhill and they don't want our business. I don't appreciate having my time wasted.

Josh C.

Had a great experience with Elkhorn when it came to installing a new attic system in my home. Added and air conditioner and a wireless thermostat. Tim McKeown even suggested a couple of things that I could do myself in order to lower cost a bit. The install passed Lakewood city inspection with flying colors.

Tom S.

This was the only company that came out who really identified a way to address the poorly done return air on my furnace. Tim McKeown did a very good job planing out a way to add more return air and relocating the gas line. Everyone else who came out for an estimate just wanted to sell me a system and sent a sales person not very experienced HVAC guy. The owner Gary Neal has been diligent in addressing some issues that came up during the course of the job and answering my questions

I am updating this review and moving it to 5 starts. Elkhorn was back a few weeks ago to address a couple of things that I was not happy with from the initial install The owner saw to it that the install was done to my satisfaction and was at the job to personally ensure that everything was on track.

Kristina H.

Is this really how they do business? Had Elkhart come out to quote me on a new water heater, furnace and AC. The sales rep walked in wearing a large coors belt buckle which immediately threw me off, but it only went down hill from there. I showed him the furnace and water heater, he then started making a FaceTime call to someone at his office asking a bunch of questions. Don't you know what your selling?? He was hear maybe 20 minutes and left me with a bunch of brochures all over my kitchen table. 2 weeks later I got the quote, it was almost double what other companies quoted. Beware!