Elite Rooter - Orange

Ellen B.

Wow!! I am so impressed by the Great Service that I received from Elite Rooter Plumbing today!!
Gio was my technician!! We discussed everything, including pricing, before he did any of the repairs. Also, Gio was very considerate of my home & any mess. He wore booties & covered the floor. In addition, he was at my home within 2 hours of my distress call. HOW'S THAT FOR GREAT SERVICE.

Wayne Z.

I had kitchen clogged for two days and made an appointment with Elite Rooter on Sunday night. Christian and David came on time at 10am sharp on Monday and did a very thorough snake camera. Explained why it's clogged as we saw the grease around the internal wall of the kitchen pipe. Then did a snake through and unclogged the pipeline. The fee is very reasonable as they stated on the website and via the phone. Highly recommend!

Peiran Z.

Very quick response, clear diagnosis,, back to flow again. Thanks for Christian's friendly service.

Nochole D.

This is our go to for plumbing services. They are quick and straight to the point. They are very professional as well. We had Francisco Castro helped us this time and he fixed our toilet problem quickly. Definitely recommend this company.

Eileen N.

Just want to give a shout out to Javany L who tried so hard to clear our shower drain. He used two different snakes to finally clear our drain. We really appreciate his professionalism and politeness.

Margaret R.

My husband and I were very pleased with Elite Rooter's service. We called them out to clear our drain and sewer -
And found that we needed some major work to get us up and running.
Thanks to Jovany ""GIo"" who really did an excellent job with the two way clean out.
The work was all done in excellence - during the whole process - he cleaned up replaced a plant that was removed during the digging out of our flower bed.
We have nothing but high regards for the service we received. M&J

Clarence H.

Worst plumbing company we've ever dealt with. Bad Plumbing Company, Scammer alert! Our main line was clogged with roots and we were fearful of it backing up into our home. We searched for a plumber but no one was available soon enough. We finally located a company called Elite Rooter that was available right away.

They arrived and attempted to clear the line unsuccessfully. They then told us the only way to clear was to jet the line. We had that done two years ago by another company and it seemed to work so we agreed to have them do it. Cost: $1,200.00 After several hours of failed attempts with the Jetter they poked a hole with the snake and declared ""we got you draining now"", but don't attempt to use your washing machine because it will back up into your home.

My apologies for rambling on, I'm frustrated. Long story short we spent $1,200.00 and they did not clear our line. The city came out on Monday and verified, with cameras, that our line was still, severely, impacted with roots. We just got ripped off for $1,200.00 by Elite Rooter. Always check the City website for reputable plumbers that have been vetted by the City.

Please don't use or call Elite Rooter in Orange, CA. They refuse to send someone back out and after more than 8 calls to their corporate office their VP Annette won't even take our calls.

My story does end on a good note: the City Sewer crew of Laguna Beach, Todd and his crew were great! They recommended Municiple Underground / Dave Patelli who was wonderful, fair and honest and cleared our main line, no problem

Breanna E.

Used this company twice and both times the woman who booked our service appt was super friendly, and the plumber himself was very courteous. I would definitely hire this company again if needed.

Deedee S.

Rafa and David and the crew are great to work with ! Really glad we found this company ! All the team members are super respectable and kept us updated with the entire process !! We had a pleasure dealing with the staff and company !

Tianying W.

Rafa is great! He diagnosed the issue first time he came and the price is reasonable also! Will definitely call them next time!