Elite Rooter

Ricardo A.

Elite Rooter caused damage to a new brick paver walkway that they had no concern to protect from the weight of their 7000 lb exicator, the cost and work to repair the walkway under warranty was $1,200 which I paid for. Elite did acknowledged that the damage was caused by their negligent crew, and told me that the check was in the mail, however now over 2.5 months always the same excuse.

I will be filing a small claim in Windsor, CO and people please listen to all the the negative reviews here, and, see the complaints even on the bbb.org!

DO NOT USE THIS DISGRACEFUL COMPANY.... YOU WILL REGRET IT!

Niki S.

Very disappointed in customer service and responsiveness. However, the work got done partially. Hired this company to put in a toilet and sink to a rough plumbed bathroom. the initial estimate and response was almost immediate. Once the work started, it went down hill. The estimator dropped off a team of two inexperienced plumbers. The original quote was one day for complete install. It took 4. two of those were us just waiting for them to put the toilet seat on (we know how to do it, but it was part of the agreement). I called their home office with a complaint and the receptionist said the manager would call me back. Never happened. The estimator also said they'd replace the wax ring in one of our bathrooms at no additional charge, which they never did.

Kellie H.

I had Elite out to clear a shower drain and to look at my garbage disposal. the drain was cleared, but I was told I needed a new garbage disposal. I was quoted $900 to replace the disposal, when the average cost is about $150. I declined and had someone else look at the disposal. Not only was he able to easily fix it, I did not need a new disposal. I knew I was being overcharged, but to say something was broken when it wasn't is inexcusable. I would not recommend this company.

Erin L.

Robert did a great job clearing out our clogged sinks and shower drain.

Cody G.

Robert was very helpful and right on time. Even replaced the drawers and wiped down the entire area; thanks!

Kristin E.

Cody was on time and friendly. Very comfortable to talk to and answered all my questions. I will definitely use Elite Rooter going forward.

Colorado N.

Made an appointment with the tenant in this house to be home so that the company could evaluate the requested work and provide a quote. They ghosted and never showed up, never sent a message, nothing. Not a great way to run a business.

Kiki N.

Robert is amazing! Was able to get our repairs completed the same day! Cant say how much it meant to my family! thank yo!

Joe G.

I got back from cancer surgery and a washrag I was using as a drip pad for my Foley catheter fell into the toilet and was flushed into the drain. The tech got it out, but the condescending attitude he gave me about my sewage system. I spent the night before getting on Yelp cleaning up the sewage and Clorox the surfaces dragging my Foley bag to this attitude. Help this 69 year-old veteran. They or Yelp got my address wrong. I had to chase him down the street! That hurt!

Karen C.

never call these guys, i was told a string of lies that would sell the project to me. first i was told that the whole job would take 4 weeks by there front man that they had everyone to complete the job.not true! the excuses kept mounting as did my frustration. when i brought in another qualified state lisensened general contractor with a licensed plumber they informed me that i was being overcharged at $7000.00 for the work that has been 9 weeks and still not finished, i wish we could post pictures here to show the work they tried to pass off on our family. how a company like this allowed to operate in the state of colorado is baffeling to me.of the 5 sub contractors they told me they had, i had to find 4 of them. it is difficult to post anything positive about this company.