Elite Rooter

Fred A.

Bait and Switch per Colo. Rev. Stat. § 6-1-105, Unfair or deceptive trade practices. They made an appointment for a $79 charge/cost and when they came out, stated it would be $1800. They knew upfront what the work would be, with me using specific plumbing terminology.
I am considering legal action and a state complaint.

Jeanette R.

I was having plumbing problems in my bathroom and called a reliable sewer company I have used before. When Elite Plumbing came out I was told they I was going to have to have new sewer pipes put in. I needed to have the work done as it was an emergency to get the bathroom unclogged. I had to go through agree on payment for them to start. I am on fixed income and no way have 15,000.00 so needless to say had to go through credit through them. At the same time the front faucet was shooting water out and I was told they will fix that. T couldn't get the part so they would just block it until they came back with a fimaucet. They came back and said they have never seen a faucet like this so they would just come back in the spring to spring to fix the faucet. Come spring time they never came back several calls made and no replies. In the spring you need to water the lawn so had to call another company and they came out and come to find out the way the plugged the faucet was with a gas pipe if you can imagine. I was charged for that work of putting a new faucet on and for the work they did to block the faucet, so paid for something that wasn't done and also had to pay another company to come out and do the work. I do believe I was scammed and they figured I was 80 years old and didn't know any better and a women. If I aknm asked about this company I will not give a garsood rating and also I am 1 1/2 years later I was told they want me to contact them ro resolve this I called them and of coure like all the other calls the call person said they will have the manager call me back. Hmmmm should I believe them, I don't think so. Do not use Elite for sewer or any other plumbing issues.'I was promised paper work and photos they took of the sewer line have never received them or the 20 year warranty promissed.

Stan M.

They gave me a specific window of when they would come, then late in the day they cancelled. I returned their call and never heard back from them again.

Sue T.

He came on time and swiftly solved my problem. I would use them again. I'm keeping their number in my phone, just in case.

Connie W.

This company came out and did a speedy estimate very professional and respectful I'm still reviewing other companies but end up hiring this company

Ted G.

Quinn was excellent. Fixed my leaky pipe quickly and at an appropriate price. Thank you!

Elizabeth ..

So this company left a response to my review and said they would be happy to look further into the issue and see what they could do to rectify the issue. They had the plumber who did the job call me-- is that their customer care team? After an hour of back and forth of him justifying his rights to take complete advantage of the elderly, he came back with and offer. He would give me $750 off of the $8000 job that did not fix my problem but I was to give him a 5 star review. SMH maybe I would take down the old review but a 5 start review for work that was not completed?! I asked that question and he hung up on me. HUNG UP ON THE CUSTOMER? What kind of customer service is this? Then txt and said he would have a manager call me..... never heard from him. Is this taking customer service seriously? That was Reed by the way. Alfonzo, Conner aren't you the bosses? Is this ur customer service?

Gary L.

They had top of line equipment. Quickly performed work. Friendly to work with. BUT... They were high priced for the work performed and only later did I learn they had a military discount which was not offered even when I mentioned I am retired military.

Greg S.

Predatory pricing. Incomplete work. The job turned out to take less than 2 hours total, but I was charged $6500. Not all of the work outlined on the bid and invoice was completed, and the company refused to make it right. The work was performed quickly but not fairly, nor completely. Buyers beware. Get a competitive bid and do not trust Augustin Ramirez.

Melissa Z.

Wonderful experience. Called late one afternoon and Quentin showed up by 10:00 am the next morning. Super professional and personable. Identified the problem, fixed and on his way in no time. Cost was very reasonable. Highly recommend!! Thanks Quentin!