Elite Rooter

B B.

Phillip came over today to help with my slow draining sink. Very quick scheduling, gave me a call first to let me know what time he'd be here, and was transparent about pricing before beginning work. I also appreciated the care taken to roll out paper lining and try to keep things clean. Thank you!

Julia O.

Hear me out.. went to this company to install a kitchen faucet . Two months later the faucet needed to be retightened / fixed . Service comes with warranty so I wasn't charged for it to be fixed . Martin Hernandez came out and fixed IT . He was polite and quick . I would give 5 stars if the initial work didn't need to get fixed so quickly ( it was not originally installed by Martin) . I will for sure call them for a new job . The warranty and nice staff does it for me .

Johnny X.

Beware of this plumbing company!!! Some of their employees may not be honest and fraudulently push more expensive services than actually needed.
After being on vacation for 3.5 weeks we returned home and started doing laundry and using the facilities. Our drain piping backed up into the shower and overflowed the toilets. After unsuccessfully trying to find one of the usual plumbers I trust available, I checked Yelp and found Elite with 4.5 stars. They arrived in less than an hour and I described what I felt was the problem. Our bathroom renovation 10 years ago resulted in all smooth ABS piping except for a 16 ft section of cast iron piping under my kitchen to an outside cleanout. Friends checking on our house with young children had used our facilities. In fact, I noticed that TP in the master bath had an empty roll. Knowing we have low flow toilets and the children used excess TP, I conveyed to Plumber #1 it was probably a TP blockage in the cast iron piping.
Plumber #1 spent about 20 minutes with the roto router motor running and came out of the bathroom stating he couldn't penetrate the blockage. After spending another 10-15 minutes attempting to clear he decided to attack from the outside cleanout. Same story, he said he couldn't penetrate the blockage. He calls Plumber#2 to bring the camera since his camera was broken.
Plumber#2 arrives and inserts camera upstream of blockage but says he is unable to see since it is filled with water. Inserting camera from the downstream cleanout he approaches the blockage and shows me. A wad of toilet paper fully blocking the pipe. Then claiming concern for the piping down stream from cleanout to street drainage pipe, he redirects the camera toward street and shows me small amounts of roots penetrating the clay drain line. He claims he can hydroblast for $1100! Since I had hired a piping survey during my renovation, I knew roots were minimal and hadn't changed in 10 years.
Redirecting his attention to the blockage I asked him to push the camera line into the blockage. The camera tip easily penetrated the mass and the blockage broke free. Why did Plumber#1 run a router over 30 minutes to no avail when a camera tip dislodged the blockage in seconds? He picked the wrong person to try and scare to pay an unnecessary $1100. I gladly paid the $69 and will never call this company again. I suggest you also look elsewhere. Let the buyer beware!

William H.

I am an Electrical contractor . I called this morning to schedule some help with a electric tankless hot water heater . I explaned in detail exactly what i needed . "" un sweet 2 3/4 female thin wall fittings and install 2 new ones ."" I had to ask for plumbing tech phone number to get in touch with him . Because he hadn't called me to go over project . To get an idea of cost for service. He told me for this kind of service it was $140 an hr with 4 hr minimum. For a job that is going to take less than 1 hr. They wasted my valuable time. The operator was trying to explain cost saying it was a large company and the cost for truck etc bla bla bla . Bottom line is they should have been up front and honest from the start.

Dan B.

Came out to look at my problem. They called 30 minutes before coming over. Quoted me a price but I had a lesser offer. They were really understanding and had no problem with me going with someone else. Very nice people.

Ann R.

The water line bringing water into my home burst on Tuesday evening. I sent and email through Yelp to Elite Rooter. With in 15 minutes I had a response from Kaitlyn.

9:30 the next morning Martin was at my home and the problem was fixed that afternoon.

Wonderful work courteous employees. I would definitely use them again.

Becky S.

This company was so responsive. Had someone come out to me within a few hours no charged to take a look at a kitchen faucet issue. Martine came by and was very helpful.

Julie J.

Elite Plumbing did a great job cleaning out my drain for an affordable price. They were on time, professional, and dressed with masks and shoe protection for Covid safety. I will definitely be using their company again.

Eddie C.

I reached out to multiple places in the Simi Valley area to replace and install three different toilets. Elite gave by far the best rate and they had an efficient technician, Phillip available immediately. Philip took care of the task by himself in record time. I will definitely be going back to Elite for all my plumbing needs.

Mike K.

only gave 5 stars because Yelp won't let me give 11.

Awesome service.
Courteous, professional, efficient, clean.

Perfect.