Eco Plumbers Electricians And HVAC Technicians

Allison R.

Very quick response time, thorough and knowledgeable inspector who took the time to go through my options and point out different fittings in my home as well as pros and cons of each. Would highly recommend for gas work and will continue to use them for plumbing needs as well.

Turbeville G.

Outstanding service as usual! I was able to schedule within a day. I needed a water line connected to a new fridge. I wasn't able to be home but the technician called me after he assessed the current line with recommendations and a quote. The work was completed within an hour and an invoice sent immediately. Eco plumbers will continue to my go to for plumbing needs.

S G.

BELOW IS MY REVIEW FROM YESTERDAY. IN ALL CAPS IS MY REVIEW NOW, AT 6AM TODAY - - I HAVE NO HOT WATER!!!!!!!!!!!!!!!!! THINK I MAY HAVE OVERRATED THEM. WE WILL SEE HOW THEY RESPOND



First, they were to come to my home on Friday between 4 or 5 and 7 so we made no plans. At 6:30 we got a call that they wouldn't be coming. Frankly, we didn't care why. The rep who was sent to my home then on Saturday, promised me that someone would be at my home between 9 and 10 - - but as he was leaving he moved it to 11. He also, specifically, made a point of telling me that they call 30 minutes in advance of arrival and which plumber was coming to do the work because he personally wanted the job done right and this person was excellent. That was Saturday. On Tuesday, I took off work and by 11:30 was calling THEM to ask when the plumber was arriving. After checking, I was told that it would be between 15 and 30 minutes depending on traffic and the reason for the delay was that they had to go back to the shop to pick something up. I let them know that it was surprising that they'd be there in 15 - 30 minutes when no one had called me to tell me that AND that since I committed to this job on Saturday, it was surprising that they weren't ready to complete it, with all the necessary supplies on Tuesday. I then asked who I could expect at my home and, as you may have guessed, it WASN'T the great plumber I was promised.

At 12:30 the individual showed up and at the end of the day the gentleman that was here was fine. He ended up putting the exhaust in a better place than where the Sales Rep had said it would go - -this guy vented it through a crawl space while the rep had it going by a window (makes no sense, can't open the window then) AND he had to help me move a shelving unit and everything on it because, again, the Sales Rep told us something different. The big plus is that the work looks good, the tank seems fine. We have hot water but the job was over $4,000 and I think to tell the customer one thing and then have something completely different happen, is not the best way to run a business. It doesn't lead to me feeling that they are trustworthy. Again, I think the job worked out fine but this is the best rating I can give under the circumstances.

Daryn G.

I was working in my office late one night when chunks of my ceiling fell in...accompanied by the hiss of gently spraying water! After setting up a couple of buckets to catch the water, I called The Eco Plumbers at 3am and spoke to a person, not a machine (good start). I didn't want emergency service, my wife was sleeping upstairs and I'm not waking her, but it was nice to know they would have sent someone right then if I wanted. Katie assured me the team would call me first thing in the morning. At 7am, my phone rang and I was told my plumber would arrive between 8am and 11am and they would call to give me half an hour's notice. I received my half-hour heads-up at 7:30 and the plumbers arrived at 8am (perfect). Some service guys are a pretty stiff (I know it's hard to work under intense homeowner scrutiny, but loosen up fellas), however Travis and Bob were easy going and comfortable. They located the problem and had it fixed in just a few minutes with minimal damage to my walls and ceiling...and they cleaned up when they were done. No pressure and no nonsense and the final bill was more than fair. In addition to saving water, the Eco Plumbers are also a paperless company, which was just frosting on the cake for me (awesome). A horrible wet night was countered by competent professional people, first Katie then Travis and Bob, and turned into a pleasant morning. I even had a few bucks left in my pocket when it was done. When you have an old house like I do, you need a great plumber and I just found mine, The Eco Plumbers!

Parisse V.

The Eco Plumbers should always be your #1 choice for any plumbing need - commercial or residential jobs! Not only are they thorough, but they are effective and friendly. I would personally recommend them for any job that you have, even if it's an emergency. They are responsive and professional, and quite honestly, the only company that you'll ever need for any plumbing job. 5 stars!

Ryan N.

Bobby did a great job on our home plumbing inspection. Very thorough, very detailed and explained everything to me in a way I could understand since some things we covered were more technical. He pointed out the problems that were occurring and problems that could occur if preventative measures are not taken. Price was very fair. I would highly recommend.

Matthew Y.

The good: prompt, courteous, and good communication before and during the appointment

The bad: 1) immediately and consistently trying to up-sell me for products I don't need or want, making me feel like I'm being ripped off in the process, 2) lying to me about part availability and what is currently stocked in their truck, and 3) super highly priced

Kristan T.

I've used EcoPlumbers in the past, and have been quite pleased. But I guess I've been ramped up to a customer who is now expected to pay more? I had called Eco a few months ago for a clogged kitchen sink and they fixed it, no problem. I had them come out again last week and now, it's unfixable? Instead I got a 1200 estimate to replace the pipes. Alex didn't even attempt to help me and I had a double sink full of gross, icky, mucky water. He may have been trying to upsell me, but what he ended up doing is pricing himself out of competition. I called Five Star out of Hilliard..they came the next day and took care of it, no problem. 15 min, in and out.
I'm sorry Eco, your customer service is great, but I don't appreciate the unnecessary upsell. You've lost a customer in me. :(

Chris L.

The technician Robert Hickey (Bob) was one of, if not the best, serviceman I have ever had. He was on time, explained everything very well, and went above and beyond my expectations. I highly recommend this company and particularly Bob for any plumbing needs you have.

Luci S.

I had used Eco Plumbers a couple of years ago and was very pleased but I had them out about a month ago and was very disappointed. They charged me WAY too much to clear out a drain ($500) and then spent an incredible amount of time trying to sell me new toilets. When that wasn't working, they looked in a closet and noticed my old hot water heater which needed to be replaced badly. Their quote was $1500 for a 40 gallon tank. Absurd! In order to reach the drain they had to unhook my dehumidifier and did not hook it up again---left in a few feet from where it had been working fine. It has not worked since then. They also damaged the floor while clearing out the drain.