Earthwise Home Services

Anne R.

They quoted me ~$700 to replace my garbage disposal. They then lowered the price to $500 if I did the service that day. With some fast googling while the technician was talking to me,I found that most 3/4 horse power insinkerators cost $145. Plus $109 for Home depot to install. So $700 woud've been outrageous. The tech was kind but I wasn't going to be swayed by that. PLEASE do research before signing. I will not be calling this company again. Even though they gave me a "complimentary" service plan even though I had to pay the $89 service fee for them to come out and quote me those prices. CRAZY.

Madeline Y.

On 3/6/18 Earthwise sent a plumber to repair plumbing issues. The issues were never resolved and the plumber stepped thru the ceiling causing damage. There was a hole in the ceiling and Earthwise stated they would send someone out to repair it. Once the "contractor" named Angel arrived he charged an extra $200 because I requested the ceiling match the area that was being patched. He said this wasn't covered by Earthwise. He only wanted to patch and paint the area where the plumber stepped thru the ceiling. The "contractor" was onsite in my home for 2 days and never completed the repairs to the ceiling. I had to hire someone new to come in and finish the repairs to the ceiling. Once the new company came to inspect the room it was discovered that the area that he was patching was done incorrectly and it had to be redone. Angle had also painted / patched over other areas and they began to bubble and the new company had to completely re-float the ceiling and paint the ceiling. This cost me an additional $850. I attempted to call Earthwise numerous times for resolution and was constantly told that they were investigating the issue. I never received a call back. The receptionist always claims that managers are in meetings or that they are not onsite.

Mike S.

Called Earthwise a few weeks back to schedule a water heater maintenance check.Upon arrival
at my home, Ray and Bobby did a complete inspection of my plumbing fixtures in the kitchen, bathrooms, water heater, and main drains. They flushed my water heater and replace the anode rod, and even inspected my sewer line with camera. These guys were completely professional, courteous, thorough , and knowledgeable. They educated me about my water heater and how to keep it maintained. I WILL DEFINITELY use Earthwise again and I highly recommend their services. Ray and Bobby's customer service scores were off the charts!

Doug K.

$268 to change an anode Rod. That was with $30 off for 5 minutes work. Guess the rods are gold plated.

gracie b.

I recently engaged Earthwise to replace a sewer line and was very pleased with the service provided by Robert, his assistant (Chris) and a company manager, Uriah. Everything associated with the plumbing went exactly as described. Although there was a small issue with the refilling of the trench, Uriah took time out of his Saturday to come to our home, review the issue and arrange for it to be satisfactorily resolved within 48 hours. I found them to be fair and to take professional pride in their work. Thank you, Earthwise!

Ron L.

Nick serviced my ac unit and did an excellent job. He let me know everything he was doing and had my drain fixed, my coils cleaned and my freon levels checked in a matter of 30 minutes. I was so impressed that I signed up to have them do a fall and spring checkup.

Update:

Had Earthwise install a new system for me - VERY expensive. Nick and associate did an excellent job and the ac works great. The only concern I have is the air return filter. It fits in a metal unit that looks like it was made in somebody's garage and the actual filter fits so loosely in the unit that I don't see how it filters any air as it at seems that the air just flows around the filter. I'm no expert and EW told me that they have installed about 100 units just like this one. If someone could post a picture of their filter unit I would really appreciate it. Thanks in advance

Scott H.

Needed same day help with my under sink pipe that corroded through and started leaking. They helped get me a service time that worked for me. Technician was courteous and helpful and the pricing reasonable. I will use them again in the future.

Kay S.

Beware of free offers! We were offered free maintenance on our air conditioner. Instead, if doing any maintenance, we were told the freon was low and we needed to replace the entire HVAC system because it was too old. He didn't even wash out the outside unit (i.e. maintenance.) After that appointment, our system started freezing up several times daily (it had never frozen up in the past four years). We had a different company recharge the freon and wash out the unit and it hasn't frozen up since then. So draw your own conclusion. Earthwise sent a different person out for free maintenance our hot water tank. Guess what - he said it needs to be replaced. So I am getting a second opinion on it too.

Betsy W.

earthwise came out to inspect our water heaters. David was very thorough, explained what he found, and offered solutions. as it turns out, one of our water heaters was 15 years old! to prevent a disaster, we had a new one installed on the same day! We look forward to our continuing relationship with Earthwise through their service agreement.

heads up - a good water heater inspection is much more than looking at the unit for about 30 seconds and announcing it good....as previous companies have done. If you want the job and inspection done right, call Earthwise!

Jess P.

Earthwise somehow made my previous, terrible review disappear. They responded quickly but the plumber got mad when we wouldn't sign off on thousands of dollars of work that very moment. We said we'd have to get a couple more bids for such a large job and he was pretty nasty about it.

The next plumber we got fixed our issue for less than $300, so obviously Earthwise was trying to sucker us. That's not really my beef with them since we didn't get hoodwinked.

My problem is that now their sales office keeps calling and offering us free inspections, despite being asked to be placed on their do-not-call list. Beware doing business with Earthwise -- unless you like unsolicited sales calls.